Evans Munene
Snr. Product Manager
Nairobi
Summary
Diligent Senior Product Manager offering 3 years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch. Pomodoro enthusiast to enable for management of multiple tasks in parallel.
Also an avid listener of the Masters of Scale podcast by Reid Hoffman, episode 10: ‘Let Fires burn’ is a must to every Product Manager.
Overview
9
9
years of professional experience
Work History
PRODUCT MANAGER
KYOSK DIGITAL LTD
08.2020 - Current
- Order fulfillment basically handles the order to cash cycle within the organization
- This spans from acquisition of stock, maintenance of said stock, Order generation, driver trip creation and management, Dispatch and eventual cash collection upon successful delivery
- Eventual strategic goal is to be so efficient clients no longer have to worry about stock availability within their own outlets, focusing efforts on other value-add services within their domain
- Responsibilities:
- Understanding and documenting users and how best to craft products around their needs
- Developing 6 month+ roadmaps, forward thinking roadmaps that are not tailored to future pains, not just the here and now
- Sprint planning and grooming with the development teams to understand what is being built and why, not just being footsoldiers to a course
- Analyzing data to identify trends and factoring future efforts around what the data communicates
- Ruthless prioritization with a large focus on the application of the Pareto Principle
- Achievements:
- Collectively grew company revenue 10 fold from Oct 2020 to Oct 2021 with annual 2020 revenue done in Dec 2021
- Collectively grew adoption of the end user app from 3% in July 2020 to
First Bank of Nigeria Firstmonie Wallet Application
10.2018 - 08.2020
- This project entails development of a digital wallet for Firstbank of Nigeria that allows individuals, banked and unbanked customers, to maintain funds and do transactions on an electronic device or online service
- An individual's bank account and cards are also linked to the digital wallet catering for cash-in and cash-out to and from the wallet
- Responsibilities:
- Engaging third party vendors on system integrations
- Development of migration plan for existing users
- Analysis and documentation of all project requirements
- Human Resource management across Nigeria, Kenya and India
- Stakeholder management to ensure informed decisions on the project
- Ensuring Quality of the system against documented requirements
- Ensuring successful deployment of the application to production environment and overseeing post-deployment tests on pilot
- Development and maintenance of all project artifacts
- Support of the application upon successful deployment
- Achievements:
- Oversaw successful development of the wallet application in-line with documented requirements
- Successful UAT sign-off at 98% pass rate
- Immediate and quick adoption of the wallet solution to become one of the market leaders in the Nigerian market
- Successful migration of the 12 million customers from the previous platform with little to no interruption on customer performance
PROJECT MANAGER AND LEAD QA ENGINEER
CEVA LTD
08.2018 - 08.2020
- First Bank of Nigeria Subsidiaries Agent Banking Platform (Ghana, Guinea, Senegal, DRC, Sierra Leone, Gambia, This was a project on the development of an agent banking platform for Firstbank’s subsidiary countries which allows for provision of financial services to customers via a third party (agent) on behalf of a licensed deposit taking financial institution and/or mobile money operator (principal)
- Responsibilities:
- Analysis and documentation of project requirements
- Human Resource management across Nigeria, Kenya and India
- Stakeholder management to ensure informed decisions on the project
- Ensuring Quality of the system against the documented requirements
- Ensuring successful deployment of the application to production environment and overseeing post-deployment tests on pilot
- End-user training on comprehensive system usage
- Achievements:
- Successful UAT sign-off at 95% pass rate
- Successful deployment of all applications to production
- Successful pilot sign -off
- Successful deployment to production environment and rollout to customers across the 6 subsidiary countries
- Developing project success metrics post-rollout to monitor uptake and stickiness
PROJECT AND QA LEAD
CEVA LTD, First Bank
01.2017 - 05.2018
- Of Nigeria Agent Banking Platform, This project entails development of an agent banking platform for Firstbank of Nigeria
- This platform allows for FBN customers to perform banking services such as deposit, withdrawal, bills payment and even account opening at agent locations serving in a way as decentralized bank branches
- Responsibilities:
- Analysis and documentation of all project requirements
- Overseeing development of the application in-line with documented requirements
- Human Resource management across Nigeria, Kenya and India
- Stakeholder management to ensure informed decisions on the project
- Project status reporting across all project process groups
- Ensuring Quality of the system as regards to documented requirements
- Ensuring successful deployment of the application to production environment and overseeing post-deployment tests on pilot
- Supporting the agent banking platform on production
- Overseeing Agile development of enhancements into the application
- Achievements:
- Successful UAT sign-off at above 95% pass rate
- Successful deployed application to production environment
- Successful pilot signoff and full roll-over to customers
- Currently supporting system at in excess 800,000 transactions per day with per day transaction amounts in excess of $25,000,000 per day
- Achieving stability on the application with a proven capacity of handling more than 1,000,000 server hits per day tallying to 15 hits per second which is equivalent to Mastercard’s current processing capacity.
QA CONSULTANT AND TESTER
CEVA LTD
WESTLANDS
08.2016 - 12.2016
- Imperial Agency Banking System was done by CEVA Ltd
- Impressed by the quality of work, they offered me a 3-month consultation contract to streamline their development and QA process and test all their products prior to implementation at client environment.
SOFTWARE TESTER, IT OFFICER
IMPERIAL BANK LIMITED, UPPER
08.2015 - 12.2016
- Having worked as an intern at Imperial bank since February 2015, I was employed and placed on 6-month probation
- I was assigned to the Projects department under Quality Assurance
- I participated in testing of various banking software such as:
- CEVA, Agency Banking Application
- ITAX system by TATA
- Sybrin, Clearing System
- Service Desk Upgrade
- Salary Processing System, SPS
- Vendor Management System, VMS
- Responsibilities:
- Responsible for management of all Quality Assurance functions include planning, strategy, testing execution and tools
- Works with the Project Manager and other technical leaders to establish time tables and agree on a Quality Assurance plan prior to implementation
- Ensure that QA process is documented and communicated and adequate to ensure agreed quality levels for the application
- Ensure traceability of test cases to requirements, working with the project Business Analyst to ensure all requirements are tested
- Works with technical analysts to identify unit testing coverage and ensure any gaps are documented and addressed
- Coordinates performance testing and ensures that performance standards are communicated and documented
- Oversees, defect tracking for all testing phases (update, follow-up and escalate overdue issues)
- Major Projects, From March to July 2015, Imperial bank conducted its largest project yet, Data Center Migration
- Rapid growth of the bank’s client-base prompted for higher performance equipment and location thus triggering the need for migration from Upper Hill DC to East African Data Center
- The project with an approximate budget of USD 500,000 was to happen seamlessly with the least business interruption if any
- I was appointed the projects QA and software testing expert
- Roles and responsibilities were:
- Work with the Project Team to institute the Project Framework
- Development of all test related documentation templates such as, test cases, defect trackers and test reports
- Testing all applications pre-migration with end-user
- Step-by-step tracking migration process
- Testing all application post-migration and comparing with pre-migration test results to identify newly introduced defects
- Test reporting to all relevant business heads
- Facilitating Sign-off to Go Live upon achievement of Accepted Pass Criteria
PRODUCT, PROJECT MANAGER AND QA TEAM LEAD
CEVA LTD
- 01.1999
- 85% in December 2020
- Facilitated growth of on time delivery of order from 39% in June 2020, 81% in December 2020
- Development, presentation, alignment and buy-in of a detailed 9 month roadmap to stakeholders
- Facilitated development of analytics dashboards for business stakeholders
- It’s not enough to shared data, share data that tells a story”
- Facilitated parallel expansion of the company into Uganda, Tanzania and Nigeria while still growing footprint in Kenya.
Education
Project Management Professional (PMP) PMI Member - 5345391 - Information Technology Project Management
PMI Institute
01.2019 - Current
Jmeter Load Testing Certification -
Udemy Online Academy
01.2018 - 1 1
Mobile Applications Development International Software Testing Qualification Board (ISTQB) Certification - undefined
eMobilis Mobile Technology Academy
05.2016 - 09.2016
ISTQB CTFL: No. 16-CTFL -
Quality Assurance & Software Testing Certification
10.2014 - 04.2016
Bachelor’s degree - Computer Science and Mathematics
Jomo Kenyatta University Of Agriculture And Technology
Certified Information Communication Technologists - undefined
CICT
05.2010 - 07.2014
KASNEB - undefined
Excel Institute of Professionals
01.2010 - 06.2013
Quote
The essence of strategy is choosing what no to do
Michael Porterer, Harvard University professor
Skills
Roadmapping
Strategic Thinking
Critical Thinking
Leadership
Data Analysis
Timeline
PRODUCT MANAGER
KYOSK DIGITAL LTD
08.2020 - Current
Project Management Professional (PMP) PMI Member - 5345391 - Information Technology Project Management
PMI Institute
01.2019 - Current
First Bank of Nigeria Firstmonie Wallet Application
10.2018 - 08.2020
PROJECT MANAGER AND LEAD QA ENGINEER
CEVA LTD
08.2018 - 08.2020
Jmeter Load Testing Certification -
Udemy Online Academy
01.2018 - 1 1
PROJECT AND QA LEAD
CEVA LTD, First Bank
01.2017 - 05.2018
QA CONSULTANT AND TESTER
CEVA LTD
08.2016 - 12.2016
Mobile Applications Development International Software Testing Qualification Board (ISTQB) Certification - undefined
eMobilis Mobile Technology Academy
05.2016 - 09.2016
SOFTWARE TESTER, IT OFFICER
IMPERIAL BANK LIMITED, UPPER
08.2015 - 12.2016
ISTQB CTFL: No. 16-CTFL -
Quality Assurance & Software Testing Certification
10.2014 - 04.2016
Certified Information Communication Technologists - undefined
CICT
05.2010 - 07.2014
KASNEB - undefined
Excel Institute of Professionals
01.2010 - 06.2013
PRODUCT, PROJECT MANAGER AND QA TEAM LEAD
CEVA LTD
- 01.1999
Bachelor’s degree - Computer Science and Mathematics
Jomo Kenyatta University Of Agriculture And Technology