Dedicated professional with a background in community development and environmental education. Known for strong maintenance coordination and community-building skills, ready to drive tenant satisfaction and sustainable practices within property management. Particularly motivated to create an effective community that will promote environmental and economical development.
Overview
5
5
years of professional experience
Work History
Apartment Manager
Tina Court
Nairobi, Nairobi Province, Kenya
10.2025 - Current
Managed tenant relations, addressing concerns and ensuring satisfaction to foster a positive community atmosphere.
Oversaw property maintenance operations, coordinating repairs and improvements to enhance living conditions.
Implemented efficient rent collection processes, reducing late payments through proactive communication with tenants.
Conducted regular property inspections, identifying maintenance needs and ensuring adherence to safety standards.
Developed and maintained marketing strategies to attract new tenants, increasing occupancy rates effectively.
Coordinated with maintenance staff to quickly resolve repair requests, minimizing tenant inconvenience.
Operations Manager
Quickwind Logistics Company
Nairobi, Nairobi Province, Kenya
07.2022 - 08.2025
Oversaw daily operations to ensure timely and efficient delivery of logistics services.
Implemented process improvements that enhanced operational workflows and reduced downtime.
Trained and mentored team members on best practices for inventory management and logistics coordination.
Collaborated with cross-functional teams to streamline communication and optimize supply chain performance.
Developed standard operating procedures to enhance consistency in service delivery across departments.
Analyzed operational data to identify trends and recommend strategic adjustments for improved efficiency.
Managed vendor relationships to negotiate favorable terms and ensure quality service delivery standards.
Conducted regular performance reviews, providing feedback and guidance to improve team productivity and morale.
Hotel Operations Supervisor
Brevan Hotel
Bomet County
07.2021 - 07.2022
Supervised daily hotel operations to ensure exceptional guest experiences.
Trained and mentored staff on customer service best practices.
Implemented process improvements to enhance operational efficiency.
Coordinated room assignments and housekeeping schedules for optimal resource allocation.
Resolved guest complaints promptly to maintain high satisfaction levels.
Conducted regular inspections of facilities to uphold cleanliness and safety standards.
Monitored inventory levels, ordering supplies as needed to support operations.
Education
Bachelor of Science - Community Development And Environment
Jomo Kenyatta University of Agriculture And Technology
Kiambu, Kiambu District, Kenya
09-2021
B1 Certificate in French - French Language And Literature
Alliance Francaise
Nairobi, Nairobi Province, Kenya
Skills
Strong communication skills
Property inspections
Service contract management
Environmental education
Sustainable resource management
Maintenance coordination
Community building
Environmental assessment
Environmental impact reporting
Multilingual
Communication skills
Leadership skills
Hobbies
Music ( Playing the piano and singing)
Skating
Swimming
Timeline
Apartment Manager
Tina Court
10.2025 - Current
Operations Manager
Quickwind Logistics Company
07.2022 - 08.2025
Hotel Operations Supervisor
Brevan Hotel
07.2021 - 07.2022
Bachelor of Science - Community Development And Environment
Jomo Kenyatta University of Agriculture And Technology
B1 Certificate in French - French Language And Literature