Summary
Overview
Work History
Education
Skills
Software
Timeline
Traveling and adventure
Hi, I’m

Evance Otieno

BAR MANAGER ALLOY BAR &LOUNGE
Nairobi
Evance Otieno

Summary

Ambitious Bar Manager with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.

Overview

1
Language
11
years of professional experience

Work History

ALLOY BAR & LOUNGE
Nairobi, Nairobi Province

Bar Manager
09.2025 - Current

Job overview

  • Supervise and train bartending staff, ensuring efficient workflow and excellent service.
  • Develop and introduce new cocktails enhancing the menu and increasing sales.
  • Resolve customer concern, maintain a welcoming and enjoyable atmosphere.
  • Managed inventory levels, optimizing supply chain efficiency and reducing waste.
  • Ensure compliance with alcohol law and health regulations.
  • Supervised daily bar operations, ensuring compliance with health and safety regulations.
  • Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing 70% improvement over prior onboarding process.

PAX MANOR HOTEL.

Head Bartender
08.2023 - 09.2025

Job overview

  • Coordinated planning and implementation of special events boosting customer satisfaction and increasing bar revenue.
  • Trained and supported new bartenders, elevating team efficiency and service quality via direct mentorship.
  • Supplied bar with essential liquors, juices, and garnishes to ensure drink availability

PINS ENTERTAINMENT
Nairobi, Nairobi Province

HEAD BARISTA
01.2023 - 08.2023

Job overview

  • Manage café inventory, reducing waste and optimizing cost efficiency.
  • Managed high volume service especially during peak hours and special events.
  • Established training programs and best practices that improved overall team performance and efficiency.

ARTCAFFEE COFFEE AND BAKERY

BARISTA/BAR RUNNER
05.2019 - 06.2022

Job overview

  • Interacted with customers professionally, taking orders and ensuring a positive dining experience, around the bar, counter.
  • Restocking fridges ice garnishes and other bar essentials.
  • Prepared and served high-quality beverages, ensuring customer satisfaction through consistent taste and presentation.
  • Maintained cleanliness and organization of coffee and pastry stations for optimal workflow and safety.
  • Collaborated with team members to streamline service processes, enhancing efficiency during peak hours.
  • Trained new baristas in beverage preparation techniques and customer service standards for improved team performance.

Villa Rosa Kempinski Hotel

HOUSEKEEPING
05.2017 - 05.2019

Job overview

  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Maintained cleanliness of guest rooms by performing detailed cleaning and restocking supplies daily.
  • Ensured guest satisfaction by promptly addressing requests and resolving housekeeping issues efficiently.
  • Conducted regular inspections of public areas to uphold high cleanliness and safety standards.
  • Trained new staff on housekeeping protocols and best practices to enhance team performance.

Family Bank

Sales Personnel
12.2016 - 04.2017

Job overview

  • Acquiring new business and driving revenue for the bank
  • Conducted market analysis to identify emerging trends, providing insights that shaped future sales initiatives.
  • Participated in community outreach programs to strengthen local relationships and boost brand loyalty.

M-PESA

Assistant Agent
12.2015 - 11.2016

Job overview

  • Processing customer purchases and handling inquiries and complaints.
  • Managed daily transactions and reconciled accounts, ensuring accuracy and compliance with financial regulations.

Education

Barminco Hospitality And Commercial College

Barista Certificate Level 2 from Hospitality
2019

University Overview

Parapet Hospitality And Business Institute
Nairobi, Nairobi Province, Kenya

Certificate from Hospitality and Housekeeping service
01-2017

University Overview

Neema Grading Computer Training Centre

Certificate from Computer Studies
01-2017

University Overview

Kanyamfwa Secondary School

Kenya Certificate of Secondary Education
01-2015

University Overview

The Cigar Academy
ONLINE

Associate of Arts from Hospitality
04.2001

University Overview

MidAfrica Institute
Nairobi

Associate of Arts from IT
04.2001

University Overview

Skills

Cash handling an POs system

Team leadership and staff training

Coffee brewing and latte art

Inventory management

Customer relationship management

Event planning

Labor cost control

Problem-solving

Cigar&Spirit expertise

Bar management

Software

Bar inventory and beverage costing

Graphic designer

Canva

Microsoft office suite

Timeline

Bar Manager
ALLOY BAR & LOUNGE
09.2025 - Current
Head Bartender
PAX MANOR HOTEL.
08.2023 - 09.2025
HEAD BARISTA
PINS ENTERTAINMENT
01.2023 - 08.2023
BARISTA/BAR RUNNER
ARTCAFFEE COFFEE AND BAKERY
05.2019 - 06.2022
HOUSEKEEPING
Villa Rosa Kempinski Hotel
05.2017 - 05.2019
Sales Personnel
Family Bank
12.2016 - 04.2017
Assistant Agent
M-PESA
12.2015 - 11.2016
The Cigar Academy
Associate of Arts from Hospitality
04.2001
MidAfrica Institute
Associate of Arts from IT
04.2001
Kanyamfwa Secondary School
Kenya Certificate of Secondary Education
Neema Grading Computer Training Centre
Certificate from Computer Studies
Barminco Hospitality And Commercial College
Barista Certificate Level 2 from Hospitality
Parapet Hospitality And Business Institute
Certificate from Hospitality and Housekeeping service

Traveling and adventure

Traveling and adventure

I have been to kenya most tourist site That is from the famous Massai Mara, The World famous Dunga hill camp in kisumu,fort jesus in Mombasa  the famous Dolphin island wasini beach,coral beach resort in Diani,Fairmount  Nanyuki hotel, Nanyuki equator sign,Nanyuki Airbase, lord  dalamere farm in Naivasha, Lord Egerton castle in Nakuru Swahili beach Diani,Pride inn paradise  in diani and many more

Evance OtienoBAR MANAGER ALLOY BAR &LOUNGE