Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Certification
Interests
Timeline
Hi, I’m

Evance Kiprop Kurui

Nairobi
Evance Kiprop Kurui

Summary

Dedicated and reliable Cleaner with five years of experience in maintaining cleanliness and hygiene standards in various settings. Seeking a position at your to utilize my skills in ensuring a spotless and organized environment, contributing to the overall guest satisfaction and operational efficiency. Committed to adhering to health and safety regulations while performing tasks efficiently and with a keen eye for detail

Experienced cleaner with focus on maintaining high standards of cleanliness and hygiene. Proven ability to create safe and sanitary environments through thorough cleaning techniques and use of appropriate cleaning products. Consistently ensures spaces are welcoming and well-maintained, contributing to positive atmosphere.

Overview

11
years of professional experience
2025
years of post-secondary education
3
Certifications

Work History

Al Asmakh facility management

Cleaner
11.2022 - 11.2024

Job overview

  • Company Overview: Qatar
  • General Cleaning: Sweeping, mopping, and vacuuming floors
  • Dusting surfaces, including furniture, fixtures, and vents
  • Cleaning and sanitizing restrooms, including replenishing supplies
  • Waste Management: Emptying trash bins and ensuring proper disposal of waste
  • Managing recycling bins and ensuring they are used correctly
  • Maintenance Tasks: Reporting any maintenance issues such as broken equipment or lighting defects
  • Performing minor repairs when necessary
  • Special Projects: Carrying out heavy cleaning tasks like waxing floors or shampooing carpets
  • Assisting with the setup and takedown of special events or displays
  • Health and Safety: Adhering to health and safety standards while performing tasks
  • Addressing immediate cleaning needs or spills to prevent accidents
  • Supply Management: Monitoring cleaning supply levels and notifying management when new supplies are needed
  • Ensuring all cleaning equipment and materials are maintained and stored properly
  • Qatar

Power star facility management and apartments

General Cleaner
12.2013 - 06.2018

Job overview

  • Company Overview: Kenya
  • AS GENERAL WORKER: Supervise work activities of cleaners associate during shifts
  • Review operation plan, assign tasks sheet, duties of the day
  • Ensure all associates have the proper tools and equipment to start their shifts
  • Review VIP's requirements, preference and special arrangements
  • Monitoring and supporting the housekeeping associates in delivering a high quality cleaning standards consistently
  • Ensures associates are maintaining a high standards of cleanliness, guests service standards, good knowledge of company's program and initiatives through training and development
  • Taking an active approach with daily cleaning tasks
  • Conducts final inspection after cleanliness to ensure standards are met
  • Investigates complains received and takes corrective actions
  • Conduct daily briefings and trainings
  • AS CUSTOMER SERVICE REPRESENTATIVE: Helping customers find the products they need and answering their questions about store policies and product locations
  • Assisting with the checkout process, including bagging groceries and helping customers with self-checkout machines
  • Keeping the store clean and organized, including gathering shopping carts from the parking lot and cleaning spills
  • Addressing customer complaints and feedback, and escalating issues to management when necessary
  • Ensures compliance with Public Health and all Safety and Labor Regulations
  • Replenishing shelves when items go out of stock and ensuring products are neatly arranged
  • Processing customer returns and exchanges according to store policies
  • Assisting with in-store promotions and events, such as handing out samples or setting up displays
  • Helping with specialized transactions like gift card purchases or loyalty program sign-ups
  • Kenya

Serena Hotel
Nakuru

Assistant server/ waiter
12.2013 - 06.2017

Job overview

  • Company Overview: Kenya
  • Guest Interaction: Welcoming guests, providing menus, and assisting with seating arrangements
  • Table Setup and Maintenance: Preparing tables with linens, silverware, and glassware before service, and ensuring they are clean and well-maintained throughout the meal
  • Supporting Waitstaff: Assisting servers by delivering food and beverages to tables, refilling drinks, and ensuring guests have everything they need
  • Clearing Tables: Removing dirty plates, utensils, and glassware from tables as needed and carrying them to the kitchen
  • Maintaining Cleanliness: Keeping the dining area clean and tidy, including restocking supplies and ensuring service areas are well-maintained
  • Assisting with Events: Helping with the setup and breakdown of events, ensuring everything runs smoothly
  • Providing Complimentary Items: Serving complimentary snacks or bread to guests once they are seated
  • Customer Interaction: Engaging with guests to ensure they are satisfied with their dining experience and addressing any immediate needs
  • Inventories: Assists with inventory processes including requisitions and receiving
  • Health and safety: Ensures compliance with Public Health and all Safety and Labor Regulations
  • Kenya
  • Politely directed guests towards available seating thus managing footfall efficiently during peak hours.
  • Polished glasses and cutlery to pristine standards.
  • Advised customers on wine and beverage pairings with selected food items.
  • Memorised complete menu and offered guests knowledgeable suggestions.
  • Achieved prompt resolution of complaints with diplomatic dispute management.
  • Retained food and drink menu knowledge to offer helpful customer guidance.
  • Resolved customer complaints calmly and professionally to maintain satisfaction.
  • Managed high-volume orders to ensure timely delivery of meals.
  • Delivered exceptional, friendly and fast service.
  • Communicated effectively with chefs to accommodate special requests or allergies in meals served.
  • Cultivated warm relationships with regular customers fostering loyalty towards the restaurant.
  • Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
  • Obtained customer feedback to improve service experience and provide recommendations to kitchen staff.
  • Verified completed orders and served guests at tables.
  • Checked customer IDs to confirm age before selling age-restricted products.

Education

Texas Educational consultancies
Doha

Diploma from Food handling and safety
01.2024

University Overview

GPA: 89%

Adept College of Professionals Studies
Nakuru

Certificate from Computer Applications

University Overview

GPA: 80%

Madona Training Institute

Certificate from Health and Safety

University Overview

GPA: 80%

Madona Training Institute

Certificate from basic first aid

University Overview

GPA: 80%

Pettans Institute of professionals
Nairobi

Defensive Driving licence from Driving

University Overview

GPA: Pass

Ngambo secondary school
Nakuru

High school certificate

University Overview

GPA: 79%

Cheppema Joy Academy

Grade eight Certificate

University Overview

GPA: 69%

Skills

  • Communication skills
  • Physical endurance & Fitness
  • Attention to detail
  • Teamwork
  • Problem solving
  • Adaptability
  • Basic Technical skills
  • Safety awareness
  • Dependability
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Personal Information

Personal Information
  • Gender: Male
  • Nationality: Kenyan

Languages

English
Advanced (C1)
A1
Arabic
Beginner (A1)
A1

Certification

Food handling safety level 4

Interests

Leadership Development: I am eager to take on leadership roles and mentor others, fostering a culture of growth and excellence within the team

Sustainability Initiatives: I am interested in implementing sustainable practices within the hospitality industry to promote environmental responsibility and efficiency

Customer Satisfaction: I am driven by a strong desire to exceed customer expectations and create memorable experiences for guests

Passion for Hospitality: I am deeply passionate about delivering exceptional guest experiences and ensuring high standards of service within the hospitality industry

Continuous Improvement: I am committed to continuous learning and improvement, always seeking opportunities to enhance my skills through training and professional development

Team Collaboration: I enjoy working in collaborative environments where teamwork and effective communication are key to achieving organizational goals

Timeline

Food handling safety level 4

01-2024
Cleaner
Al Asmakh facility management
11.2022 - 11.2024

First Aid Training

03-2021

Health and Safety Training

03-2021
General Cleaner
Power star facility management and apartments
12.2013 - 06.2018
Assistant server/ waiter
Serena Hotel
12.2013 - 06.2017
Madona Training Institute
Certificate from Health and Safety
Madona Training Institute
Certificate from basic first aid
Cheppema Joy Academy
Grade eight Certificate
Texas Educational consultancies
Diploma from Food handling and safety
05.2024
Adept College of Professionals Studies
Certificate from Computer Applications
Pettans Institute of professionals
Defensive Driving licence from Driving
Ngambo secondary school
High school certificate
Evance Kiprop Kurui