Evance Achayo

· Conducted thorough assessments of the CS core and signaling networks identifying areas for improvement and applying requisite parameter tuning and configurations to maximize efficiency and quality of service

· Prepared design and architecture of new integrations in core network to meet technical and business requirements and implemented the integrations by coordinating and action on work orders majorly migrations of legacy TDM links to SIP.

· Prepared and maintained technical documentation including architecture diagrams and configurations

· Performed troubleshooting of complex network issues to ensure problem resolution within SLA to improve customer retention

· Formulated new KPIs to ensure end to end performance monitoring and collaborated with cross-functional teams to ensure seamless network performance

· Continuously trend monitored and analyzed core network KPIs to identify and address network performance issues proactively and post-deviation analysis to resolve causation.

· Participated in technical discussions to improve overall network performance and make recommendations

· Developed and maintained records of problems and alarms, root cause and solution to form knowledge base for reference in a repeat incidents.

· Prepared inventory of all core elements including hardware, software and license for records for easy reference.

· Designed and implemented an Openstack based hybrid cloud as proof of concept for new customer offerings.

· Trained on core network procedures and concepts by senior engineers including SIGTRAN and DIAMETER, PS core and CS core.

· Designed low voltage electrical last mile connection to customer premises to maximize underutilized low voltage transformers and add new customers in western Kenya and north rift regions to national grid

· Digitized the new electricity connection to kenya power lightning company's systems

· Conducted survey and reconnaissance visits to potential locations for pegging and pre-design

· Guided customers through application and subsequent use of customer end equipment and safety

· Led design team in site visitation for quality checks on as built

· Trained interns and entry level employs on design concepts and report preparations