EUNICE GATHIGIA MATU
NAIROBI
Summary
Skilled Office Manager with comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in managing diverse teams. Significant contributions made to previous roles include improving organization systems and effectively handling multiple tasks concurrently under pressure.
Overview
16
16
years of professional experience
Work History
Director of Operations
Azzaro Concepts
Nairobi, Kenya
11.2023 - Current
- Coordinated activities between different departments to ensure successful completion of projects.
- Provided leadership and guidance to subordinate managers and supervisors.
- Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
- Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
- Monitored inventory levels to ensure adequate stock was available at all times.
- Facilitated meetings with key stakeholders to discuss progress towards objectives.
- Identified areas where process improvements could be made resulting in increased productivity.
- Ensured compliance with applicable laws, regulations, industry standards.
- Successfully improved employment turnover through creating incentive and training programs.
- Delegated work to staff, setting priorities and goals.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Mitigated business risks by working closely with staff members and assessing performance.
Procurement Manager
Euniken Enterprises
Nanyuki, Kenya
09.2013 - 10.2019
- Conducted market research to identify new sources of supply that offered competitive prices.
- Analyzed purchasing trends and identified opportunities for consolidating orders and leveraging volume discounts.
- Coordinated activities across various departments such as marketing, finance, operations to ensure timely completion of procurement processes.
- Maintained up-to-date records of all purchases made by the organization including invoices, contracts.
- Researched new products or technologies available in the market that could benefit the organization's operations.
- Performed detailed analysis of supplier costs associated with different items purchased by the organization.
- Built long-term relationships with company vendors and suppliers to secure optimal prices.
- Prepared daily, weekly and monthly procurement reports for supervisor review.
Personal Assistant
San Valencia Limited
Nairobi, Kenya
10.2009 - 08.2013
- Performed calendar management and scheduling of appointments for the executive.
- Organized travel arrangements, including flights, transportation, and accommodation.
- Prepared documents such as reports, presentations, agendas, and correspondence.
- Provided administrative support to the executive team by conducting research and preparing statistical reports.
- Managed office supplies inventory and placed orders when necessary.
- Greeted visitors in a professional manner and provided assistance with inquiries.
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Coordinated meetings between internal departments and external partners.
- Monitored deadlines for tasks assigned to staff members on behalf of the executive team.
- Sorted mail received daily for distribution throughout the office.
- Compiled weekly progress reports highlighting key accomplishments from past week's activities.
- Checked personal and professional activities to remind employer of priority tasks and deadlines.
- Performed various clerical tasks and organized office areas to promote productivity.
- Maintained confidential files related to personnel records or other sensitive information.
- Coordinated corporate events such as seminars or workshops hosted by the company.
Secretary Intern
Ministry of State for Immigration & Registration of Persons
Nyeri County, Kenya
04.2009 - 08.2009
- Provided administrative support to the office staff, including filing documents and managing phone calls.
- Answered customer inquiries in a timely manner, both via telephone and email.
- Maintained an organized filing system of paper and electronic documents.
- Prepared correspondence, reports, memos, presentations and other materials as needed.
- Created spreadsheets using Microsoft Excel for tracking purposes.
- Developed agendas and took meeting minutes during internal meetings.
- Reviewed incoming emails and responded accordingly or forwarded them to the appropriate personnel.
- Updated contact databases with new information as received from customers.
Education
Certificate Level - Business Management
Kenya Institute of Management
Nairobi09-2011
Certificate Level - Secretarial Studies
Nyeri Technical Training Institute
Nyeri County10-2009
Kenya Certificate of Secondary Education - High School Education
Kangubiri Girls High School
Nyeri County11-2006
Kenya Certificate of Primary Education - Primary Education
Peak View Academy
Nyeri County11-2002
Skills
- Team Supervision
- Staff Management
- Administrative Support
- Office Management
- Data Entry
- Operations Management
- Documentation and control
- Database Administration
- Financial Accounting
- Administrative Oversight
- Office Administration
- Conflict Management
Languages
English
First Language
English
Advanced (C1)
C1
Affiliations
- Badminton Player
- Motorsports Enthusiast
- All Rounded Farm Manager
Timeline
Director of Operations
Azzaro Concepts
11.2023 - Current
Procurement Manager
Euniken Enterprises
09.2013 - 10.2019
Personal Assistant
San Valencia Limited
10.2009 - 08.2013
Secretary Intern
Ministry of State for Immigration & Registration of Persons
04.2009 - 08.2009
Certificate Level - Business Management
Kenya Institute of Management
Certificate Level - Secretarial Studies
Nyeri Technical Training Institute
Kenya Certificate of Secondary Education - High School Education
Kangubiri Girls High School
Kenya Certificate of Primary Education - Primary Education
Peak View Academy
Similar Profiles
Ethan AugeEthan Auge
Territory Sales Representative at Treace Medical ConceptsTerritory Sales Representative at Treace Medical Concepts
Alexandre DELHOMEAlexandre DELHOME
Gérant De Société at ALHPE CONCEPTS / Echelle EuropéenneGérant De Société at ALHPE CONCEPTS / Echelle Européenne
LEE YULEE YU
Corporate Gifting Advisor at Incentive Concepts LLCCorporate Gifting Advisor at Incentive Concepts LLC
Kyle Temple-MurrayKyle Temple-Murray
Managing Director at NADSKA LtdManaging Director at NADSKA Ltd
MACKLYNE IMARYMACKLYNE IMARY
Customer Support Expert at TeleperformanceCustomer Support Expert at Teleperformance