EUNICE NJOKI

E-Commerce Operations and Branch Support Coordinator

• Monitor POS sessions across 20+ branches and ensured accurate transaction locations to minimize discrepancies.
• Manage inventory by creating modules for new tools, tracking inter-branch item transfers, and maintaining stock accuracy.
• Update ERP systems to reflect up-to-date product listings on the company website and social media platforms.
• Set up user accounts for new employees and provided training on system usage.
• Verify unbilled purchases, ensuring accurate financial records and smooth transaction processing.
• Coordinate with branches to ensure timely resolution of operational issues and inventory reconciliation.
• Compile and submit detailed daily reports to management, highlighting key activities and challenges.
• Assist in the seamless integration of new tools arriving from ports into the existing inventory system.