Eunice MURIGI
Nakuru
Summary
I am flexible and experienced with excellent time management skills. I am a good communicator with proven interpersonal skills and used to working in a team, whilst also being capable of using my own initiative. I am skilled in dealing with problems in a resourceful manner and negotiating to achieve a beneficial agreement. I am always enthusiastic to learn and undertake new challenges. I have a diploma with the cruise retail academy that has shaped and widely opened my eyes. I hold a SEAMANS BOOK and STCW CERTIFICATE.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Sales Representative
Naivas Supermarket
03.2024 - Current
- Executed marketing campaigns aligned with brand standards, including product launches, themed events, and seasonal promotions.
- Analyzed passenger demographics and buying behavior to adapt sales approaches and improve conversion rates.
- Collaborated with entertainment, guest services, and retail teams to maximize visibility and traffic to revenue centers.
- Maintained accurate sales reporting, inventory tracking, and compliance with company procedures.
- Delivered high-touch service to VIP and repeat guests, driving loyalty and positive guest feedback scores.
- Implemented promotional displays to enhance product visibility and drive sales growth.
Retail sales Assistant
Aquaz Drinking Water
02.2021 - 01.2024
- Cold calling corporate client offices to offer the latest products
- Led digital & offline campaigns to generate revenue
- Drove sales growth through creative promotions
- Engaged in telemarketing and email marketing.
- Advised top management on how to improve the product and customer experience.
Retail sales Assistant
Safaricom Kenya
01.2018 - 12.2020
- Presented and promoted products and services clearly, accurately, and persuasively to meet customer needs.
- Achieved and consistently exceeded individual and team sales targets.
- Build and maintained strong relationships with customers to encourage repeat business and loyalty.
- Upsell and cross-sell relevant products and services to maximize revenue per customer.
- Handled customer inquiries, objections, and concerns professionally to close sales effectively.
- Maintained accurate records of sales activities, transactions, and customer interactions using CRM or POS systems.
- Executed promotional campaigns and sales initiatives in line with company standards
Education
Business Management - undefined
The Kenya Institute of Management
Nakuru, Kenya01.2021
Computer studies - undefined
The Kenya Insitute of Management
01.2016
Skills
Market Research and survey
Communication and presentation
Sales and Negotiation
Meeting deadlines
Customer relationship management(CRM)
Team collaboration in professional retail
Time management in fast-paced environments
Closing and sales deals
Account Management
Lead general and prosperity
Certification
- STCW CERTIFICATION
- SEAMANS BOOK
- CRUISE RETAIL DIPLOMA
LANGUAGE
English
Swahili
French
References
Available upon request
Accomplishments
- Top sales performer
- Understood the phrase people buy people strategy
- Successful onboard new clients
- Increased sales revenue
Timeline
Sales Representative
Naivas Supermarket
03.2024 - Current
Retail sales Assistant
Aquaz Drinking Water
02.2021 - 01.2024
Retail sales Assistant
Safaricom Kenya
01.2018 - 12.2020
Computer studies - undefined
The Kenya Insitute of Management
Business Management - undefined
The Kenya Institute of Management