Eugine Mutsami Sitima
NAIROBI
Summary
A Certified Human Resources Professional (CHRP-K) bringing over 7 years of expertise in payroll and benefits administration, recruitment, employee relations, employment laws and staff development. Talented in bridging gaps between labor forces and management to achieve objectives. Driven and decisive with passion for building and retaining highly effective teams. Adept at successfully solving complex problems. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
EA HRSSC MANAGER
Silvermon Company Limited, A Subsidiary of Sunda International
09.2024 - Current
- Identify potential risks in HRSSC operations and implement mitigation strategies.
- Drive HR projects such as centralizing payroll operations, automating processes, or implementing new HR tools.
- Collaborate with HR Managers and business leaders across sites to understand their needs and align HRSSC operations accordingly.
- Develop, implement, and update SOPs for key HRSSC processes.
- Ensure compliance with company policies, labor laws, and data protection regulations across all operations.
- Conduct periodic audits to ensure process adherence and identify areas for improvement.
- Lead and supervise the HRSSC team, including hiring, onboarding, training, and performance management.
HR Manager
Silvermon Company Limited, A Subsidiary of Sunda International
07.2023 - 08.2024
- Motivated employees through special events, incentive programs, and constructive feedback.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Managed employee disputes by employing conflict resolution techniques.
- Guided the leadership and employees on company policies, programs, benefits and salary administration.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Implemented performance reviews and motivational strategies to elevate HR team results.
Compensation and Benefits Supervisor
Silvermon Company Limited (Formerly Housemart Co Ltd, A subsidiary of Sunda International)
05.2022 - 06.2023
- Created rewards and recognition programs for acknowledging employees' achievements.
- Kept programs in line with plan structure, company policy and legal requirements.
- Performed evaluations of competitor actions, legislative changes and collective bargaining results in order to make sound decisions about future company benefits and compensation.
- Helped overseas HR team interpret compensation policies for developing staff benefits and salaries.
- Educated new hires about different compensation and benefit plans.
- Assessed and evaluated jobs to determine appropriate salary ranges.
- Evaluated data, identified trends and recommended changes in compensation structures.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed payroll data entry and processing for over 700 employees under Sunda Group in Kenya to comply with predetermined company guidelines.
- Processed payments for PAYE, NSSF, NHIF and NITA to ensure total compliance with national laws.
- Provided customer service to employees regarding payroll inquiries and issues.
- Researched payroll error and resolved payroll discrepancies quickly, and successfully.
Human Resources Supervisor
Silvermon Company Limited (Formerly Housemart Co Ltd, A subsidiary of Sunda International)
02.2021 - 05.2022
- Oversaw hiring, staffing, and labor law compliance. Hired 102 employees during this period of expansion.
- Prepared new hire letters, employee contracts, and corporate policies.
- Monitored safety and health practices to protect employees from hazards and promote healthy work habits.
- Liaised between 5 business divisions to improve communications.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Developed and implemented HR policies and procedures to promote clear and consistent approach to managing employees.
- Monitored labor laws and regulations compliance to protect employers from litigations and employees from discrimination and harassment.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Administered performance evaluations to provide constructive feedback and identify ideal candidates for promotion.
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
Human Resources Officer
Silvermon Company Limited (Formerly Housemart Co Ltd, A subsidiary of Sunda International)
01.2020 - 02.2021
- Placed over 50 advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Developed and maintained relationships with 10 external recruiters to obtain referrals to qualified candidates.
- Conducted and participated in over 70 job interviews and exit interviews to verify compliance with HR best practices.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Provided thoughtful and engaging new employee onboarding presentations to energize workforce and set organizational expectations.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Consulted businesses on successful recruiting and retention practices to help minimize turnover.
Human Resources Assistant
Candy Kenya Limited
02.2018 - 12.2020
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Filed relevant paperwork, sorted, and delivered mail and maintained office organization.
- Monitored attendance and performance for 280 employees to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Analyzed and reported on employee turnover rates to assess reasons and make recommendations for improvement.
- Responded to employee inquiries regarding benefits and other HR topics.
- Supervising Security, Safety and Health section of company to ensure compliance to set laws and standards.
Offsite Human Resource Consultant
Tintex Consultants - FRM EA Packers Ltd
09.2017 - 01.2018
- Worked well in team setting of 5 professionals, providing support and guidance.
- Delivered services to assigned client within specific timeframes.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with strong work ethic.
- Participated in 6 major team projects, demonstrating ability to work collaboratively and effectively.
- Proved successful working within tight deadlines and fast-paced environment.
- Proven ability to develop and implement creative solutions to complex problems.
Human Resources Administrative Assistant
Africa Apparels EPZ (under Real Manpower Services Ltd)
02.2016 - 02.2017
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Monitored attendance and performance for over 50 employees to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Established and enforced safety protocols and guidelines for staff.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
Education
MBA - HUMAN RESOURCE MANAGEMENT
KCA UNIVERSITY
Nairobi, Kenya07-2025
CERTIFIED HUMAN RESOURCE PROFESSIONAL -
COLLEGE OF HUMAN RESOURCE MANAGEMENT
Nairobi, Kenya10-2024
HIGHER DIPLOMA - HUMAN RESOURCE MANAGEMENT
COLLEGE OF HUMAN RESOURCE MANAGEMENT
11.2022
Bachelor of Science - HUMAN RESOURCE MANAGEMENT
MOI UNIVERSITY
09.2016
Secondary Education -
Musingu Boys High School
12.2011
Skills
- Employee Counseling
- HR Program Development
- Employment Law Compliance
- Benefits and Compensation Management
- Human Resources Department Processes
- HR Information Systems - SAP and People Soft
- Compensation and Payroll
- Performance Management
- Managing Employee Relations
- Human Resources Policy Development
Accomplishments
- Voted as the Employee of the Year 2024 in the Sunda International - Kenya branch.
- Voted as the Outstanding Employee of the Year 2021 in the Sunda International Overseas branches.
- Collaborated with a team of overseas experts in the development of a customized HR Software for Silvermon Company Ltd.
- Supervised a team of 7 staff members in the Sunda Group - Kenya HR Department.
- Improved accuracy of payroll journal entries by developing and implementing a payroll reconciliation tool that saw the company save an average of Kes 480, 000 per year after identifying the system errors.
Affiliations
Associate Member of IHRM Kenya - Membership no: HR10732
Languages
Swahili
Native language
English
Advanced
C1
Additional Information
Ajay Gohel
Operations Manager
Candy Kenya Ltd
0734630780
Joshua Ngaatu
Director
Tintex Consultants Ltd
0720894237
jngaatu@gmail.com
Beryl Atemo Wesonga
Former HR Supervisor
Housemart Company Ltd
0705065344
berylatemo@gmail.com.
Timeline
EA HRSSC MANAGER
Silvermon Company Limited, A Subsidiary of Sunda International
09.2024 - Current
HR Manager
Silvermon Company Limited, A Subsidiary of Sunda International
07.2023 - 08.2024
Compensation and Benefits Supervisor
Silvermon Company Limited (Formerly Housemart Co Ltd, A subsidiary of Sunda International)
05.2022 - 06.2023
Human Resources Supervisor
Silvermon Company Limited (Formerly Housemart Co Ltd, A subsidiary of Sunda International)
02.2021 - 05.2022
Human Resources Officer
Silvermon Company Limited (Formerly Housemart Co Ltd, A subsidiary of Sunda International)
01.2020 - 02.2021
Human Resources Assistant
Candy Kenya Limited
02.2018 - 12.2020
Offsite Human Resource Consultant
Tintex Consultants - FRM EA Packers Ltd
09.2017 - 01.2018
Human Resources Administrative Assistant
Africa Apparels EPZ (under Real Manpower Services Ltd)
02.2016 - 02.2017
HIGHER DIPLOMA - HUMAN RESOURCE MANAGEMENT
COLLEGE OF HUMAN RESOURCE MANAGEMENT
Bachelor of Science - HUMAN RESOURCE MANAGEMENT
MOI UNIVERSITY
Secondary Education -
Musingu Boys High School
MBA - HUMAN RESOURCE MANAGEMENT
KCA UNIVERSITY
CERTIFIED HUMAN RESOURCE PROFESSIONAL -
COLLEGE OF HUMAN RESOURCE MANAGEMENT
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