Eudius Mwai
Ruiru,Kiambu,Kenya
Summary
Experienced Waitress Supervisor with a solid background in the hospitality industry. Display strong leadership abilities, effective team management, and commitment to providing outstanding customer service. Known for creating streamlined operations and fostering staff development to ensure smooth running of dining experiences. Demonstrated success in resolving guest issues promptly while maintaining high level of service quality.
Accomplished Salesperson well-versed in increasing profitability using sound sales techniques. Adept at meeting customer needs by recommending, selecting and assisting with merchandise sales. Top producer consistently exceeds sales goals and tops KPIs to win success.
Overview
2
2
years of professional experience
2024
2024
years of post-secondary education
Work History
Waitress Supervisor
Spin meals
Kiambu
10.2025 - 11.2025
- Coordinated daily shifts and assigned tasks to optimize workflow.
- Trained new employees on menu items and customer service protocols.
- Assisted with inventory management and stock replenishment as needed.
Salesperson
Skyfon mobile company
Nairobi
05.2024 - 09.2025
- Assisted customers in selecting mobile devices and plans.
- Demonstrated product features to enhance customer understanding.
- Processed sales transactions using point-of-sale systems.
- Organized merchandise displays to attract customer attention.
- Developed key customer relationships to increase sales.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
Education
Diploma -
Triscent Medical School
Kiambu 01.2022 - 11.2023
Ngaru Girls High School
Kirinyaga Skills
- Multitasking Abilities
- Operational problems analysis
- Multitasking ability
- Time management abilities
References
References available upon request.
Timeline
Waitress Supervisor
Spin meals
10.2025 - 11.2025
Salesperson
Skyfon mobile company
05.2024 - 09.2025
Diploma -
Triscent Medical School
01.2022 - 11.2023
Ngaru Girls High School