Eston Muriithi
Field Operations Supervisor
Nairobi
Summary
Organized and dependable individual successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
14
14
years of post-secondary education
Work History
Field Operations Supervisor
Koko Networks Limited Kenya
Nairobi
04.2023 - Current
- Set and managed schedules to give proper coverage to required areas and meet customer service demands.
- Conducted scheduled and impromptu evaluations to assess work performance.
- Deliver results on key performance indicators (KPIs), including fuel quality and reporting metrics
- Implement Fuel standard operating protocols (SOPs) in conjunction with Vivo Energy Kenya
- Ensure Vivo Service Stations are adequately stocked and reports are kept up to date
- Ensure high uptime of MicroTankers and Smart Tanker Systems
- Provide regular reporting on fuel delivery activities, including any incidents
- Mentor and Offer support to MicroTanker operators in the use of KOKO technology
- Provide feedback on the KOKO technology use by the operators and identify areas of improvement.
- Ensure MicroTanker operators and Fuel Partner teams are adhering to quality and safety requirements
- Building capacity of team members, Vivo partner teammates, and other stakeholders
- Oversee mentoring and training of MicroTanker operators on technology changes, KOKO maintenance activities, and emergency incident management
- Promote highest level of safety and quality focus across in Fuel field operations
Field Operations Team Leader
Koko Networks Limited Kenya
Mombasa
05.2021 - 04.2023
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Calibration and maintenance of testing equipment.
- Fuel quality monitoring, analysis and reporting.
- Ensuring the fuels testing laboratory is taken care of and 5s applied to the letter.
- Perform periodic inspection checks for product compliance in the network with set standards
- Ensure safety of the work environment during quality checks.
- Participate in the fuels receipt with representatives of our fuel partners
- Participate in sourcing and replacement of the lab equipments on need basis
- Report, escalate and follow up fuel delivery related field incidents.
- Provide feedback on the KOKO technology used by KOKO operators and identify areas of improvement.
- Monitor and report on the performance of all Micro tankers.
- Lead and Mentor operators and assistants on existing technology improvements, KOKO maintenance activities, quality, safety and incident management.
Deployment Technician
Koko Networks Limited Kenya
Nairobi
02.2018 - 11.2021
- Deployed and tracked assets for customer use.
- Updated asset management system to reflect work performed, monitored daily activity, installed and maintained PC hardware and handled other administrative duties.
- Assisted in determining equipment settings and operating instructions.
- Carry out retail outlet inspections (acceptance testing), network
hardware installations and test protocols, calibration and
commissioning. - Ensure all deployed network hardware conform to respective
quality and regulatory requirements. - Strong collaboration with Maintenance and Quality departments
within Network Operations to optimize and maximize resources. - Document and own activities by completing forms, reports, logs,
and records using provided tools. - Ensure good work management of provided work orders,
instructions and schedules to meet daily targets and maintain
high quality outputs. - Continuously identify needs for improvement by conveying it to
the line manager and/or engineering team to maintain high
quality work standards. - Maintain assigned tools and equipment in good operating
condition by following operating instructions, troubleshooting
malfunctions, maintaining supply levels and performing regular
maintenance. - Respond to operational tickets escalated to the department and
ensure closure per OLAs. Collaborate with engineering team and
share information across on test results and make adjustments
where required through provided communication channels and
tools. - Maintain customer satisfaction through professional conduct
and engagements. - Ensure adherence to Health, Safety, Environment and Quality
Management System requirements.
Fuel Operations Assistant.
Koko Networks Limited Kenya
Nairobi
11.2020 - 05.2021
- Implement Fuel Logistics protocols (SOPs) including Health
Safety and Quality in conjunction with our Vivo Energy. - Ensure timely loading and unloading of Micro Tankers and VEK
service stations to avoid stock outs. - Conduct regular fuel sampling and testing to ensure fuel supply
remains within specification. - Provide daily reports on fuel delivery activities, including any
incidents. - Offer support to the Micro Tanker operators in the use of KOKO
technology. - Provide feedback on the KOKO technology used by the operators
and identify areas of improvement. - Assist Supervisors in ensuring the Micro Tanker operators and
Quality Marshalls are adhering to quality and safety
requirements. - Assist Supervisors in building capacity of team members and the
wholesaler partner. - Mentor and train Micro Tanker operators on technology changes,
KOKO maintenance activities, and emergency incident
management. - Ensure highest level of safety in fuel operations.
Maintenance Technician
Brookside Dairy Limited
Nairobi
09.2017 - 01.2018
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Manning boiler room operations.
- Energy and water management.
- Performing timely preventive and corrective maintenance on
factory machines and equipment. - Fabrication, steam pipes plumbing and repairs.
- Minor repairs on hydraulic systems and pallet jacks.
- Boiler house repairs, servicing factory machines and replacing
parts as necessary. - Maintaining records for the machines i.e. operating hours,
service schedule. - Attending to machine break downs and other equipment's.
- Housekeeping.
Maintenance Technician
Hope Plastics Limited
Thika
10.2016 - 08.2017
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Closures/Preform manufacturing Line startup and shut down by
ensuring the required raw materials for whole shift as par the
daily production plan. - Monitor the consumption of raw materials as per the
consumption by coordination with Stores. - Ensure Quality of Finished Goods as per Expected Quality Norms
by coordination with Quality/Filling staffs. - Processing parameter setting and trouble setting in machines,
and submit the production report/Material Yield Report in daily
basis. - To ensure that all the machines are running smoothly as per SOP,
monitor the hourly log sheet maintaining by Operator. - Ensure that all section activities are going as per agreed system
and good coordination with other departments. - Carry out Preventive maintenance/breakdown
maintenance/Mold maintenance,Mold change over as per the Production Plan. - Responsible for on job training to new operators.
- Responsible for efficient usage of materials and controls on
Recycle of Plastic Materials. - Responsible for section safety and hygiene.
Production Section Machinist
Avic International
Nairobi
07.2016 - 09.2016
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Used CNC and manual equipment to perform both initial and final machining.
- Completed projects on time and under budget and maintained equipment and tools.
- Studied daily work instruction, sketches, drawings, blueprints, and manuals to determine dimensions and tolerances accurately.
- Interpretation and draughting of engineering drawings.
- CNC programming.
- Assembly of parts and components.
Maintenance Technician Trainee
KENGEN Gitaru Hydro-power station.
Embu.
09.2015 - 12.2015
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality
- Inspected and maintained equipment to keep items in top working condition.
- Followed safety protocols to minimize workplace accidents.
- Replaced worn or broken parts on machines and equipment.
- Water management.
- Basic electrical plant, control and protection.
- Operation and maintenance of hydro power plants.
- Operation and maintenance of spillways and intake.
- Safety and Emergency preparedness
Mechanical Engineering Technician Trainee
Nampak Kenya
Thika
01.2014 - 03.2014
- Organized data archive of engineering specifications, drawings and specifications and maintained traceability of documents by proper filing and indexing.
- Investigated equipment function to diagnose faults and make recommendations to provide solutions.
- Lathe: turning, step turning, thread cutting, taper turning,
drilling and boring operations. - Milling: spot, slab milling and indexing operations.
- Arc and gas welding: vertical, horizontal, spot welding, and
general fabrication. - Shaper: cutting blocks, and shaping flat surfaces.
Grinding: surface grinding. - Machine handling, maintenance and dismantling.
Workshop organization. - Safety (HSEQ) in the organization.
- Installation of water and gas pipes.
Education
Project Planning And Management.
Management University of Africa.
Nairobi 06.2020 - Current
Diploma in Mechanical Engineering (Production)
The Nyeri National Polytechnic
Nyeri. 01.2014 - 07.2016
Diploma in Mechanical Engineering (Production)
Thika Technical Training Institute.
Thika. 09.2012 - 11.2013
Kenya Certificate of Secondary Education
Nyahururu High School
Nyahururu 02.2005 - 11.2008
Kenya Certificate of Primary Education
Joyland Academy
Thika 03.2001 - 10.2004
Skills
Leadership
Process improvements
Customer relations
Staff training and development
Timeline
Field Operations Supervisor
Koko Networks Limited Kenya
04.2023 - Current
Field Operations Team Leader
Koko Networks Limited Kenya
05.2021 - 04.2023
Fuel Operations Assistant.
Koko Networks Limited Kenya
11.2020 - 05.2021
Project Planning And Management.
Management University of Africa.
06.2020 - Current
Deployment Technician
Koko Networks Limited Kenya
02.2018 - 11.2021
Maintenance Technician
Brookside Dairy Limited
09.2017 - 01.2018
Maintenance Technician
Hope Plastics Limited
10.2016 - 08.2017
Production Section Machinist
Avic International
07.2016 - 09.2016
Maintenance Technician Trainee
KENGEN Gitaru Hydro-power station.
09.2015 - 12.2015
Mechanical Engineering Technician Trainee
Nampak Kenya
01.2014 - 03.2014
Diploma in Mechanical Engineering (Production)
The Nyeri National Polytechnic
01.2014 - 07.2016
Diploma in Mechanical Engineering (Production)
Thika Technical Training Institute.
09.2012 - 11.2013
Kenya Certificate of Secondary Education
Nyahururu High School
02.2005 - 11.2008
Kenya Certificate of Primary Education
Joyland Academy
03.2001 - 10.2004