Esther Muthoni Irungu
Nairobi, Nairobi Province,30
Summary
Accomplished Beauty Therapist and Nurse Assistant with a proven track record of enhancing client satisfaction and exceeding sales targets by up to 20% at ASHLEY Barber Shop. Skilled in nail treatments and relationship building, adept at delivering expert massage techniques and fostering teamwork. Demonstrated excellence in maintaining high hygiene standards and client consultation abilities.
Overview
17
17
years of professional experience
Work History
Beauty Therapist
Private Salon
03.2024 - Current
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Enhanced client relationships through excellent customer service and effective communication skills.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Analyzed client needs and came up with individualized and continuous treatment plans.
- Processed payments, entering sales in register for prompt customer service.
Beautician
ASHLEY Barber Shop
04.2023 - 12.2023
- Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Increased customer loyalty with exceptional customer service and follow-up care advice.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Consistently exceeded monthly sales targets by effectively promoting and selling salon services and retail products to clients.
Health Assistant Nurse
NAIROBI OUT PATIENT
06.2013 - 11.2017
- Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans tailored to individual patient needs.
- Expedited patient admission processes by effectively gathering necessary information from families while simultaneously comforting them during challenging moments.
- Contributed to a safe environment for both staff and patients by adhering to infection control protocols, including proper hand hygiene and personal protective equipment usage.
- Optimized patient comfort levels through expertly executed repositioning techniques, pressure ulcer prevention methods, and pain management strategies.
- Participated in regular staff meetings to address any issues or concerns within the nursing department, fostering collaboration and continuous improvement.
- Enhanced patient satisfaction with compassionate bedside manner and attentive listening to concerns and needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Nurse Assistant
MERIDIA EQUATOR HOSPITAL
03.2008 - 10.2009
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Administered medications as prescribed, maintaining accuracy and ensuring patient safety.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Contributed to infection control efforts through strict adherence to hygiene protocols and diligent cleaning practices.
Education
No Degree - HAIR AND BEUTY ACADEMY
ASHLEY HAIR AND BEUTY ACADEMY
Nairobi, Nairobi Province, Kenya 04.2001 -
No Degree - FIRST AID RED CROSS
KENYA RED CROSS
Nairobi, Nairobi Province, Kenya 04.2001 -
No Degree - HOME BASED CARE
HEALTH AND MANAGEMENT AGENCY (HELMA)
Nairobi, Nairobi Province, Kenya 04.2001 -
High School Diploma -
RARAKWA GIRLS SECONDARY SCHOOL
Muranga 04.2001 -
Skills
Nail Treatments
Tool sterilization knowledge
Waxing and hair removal techniques
Client consultation abilities
Deep Tissue Massage
Expert massage techniques
Manicures and Pedicures
Relationship Building
Teamwork and Collaboration
Decision-Making
Appointment Scheduling
Timeline
Beauty Therapist
Private Salon
03.2024 - Current
Beautician
ASHLEY Barber Shop
04.2023 - 12.2023
Health Assistant Nurse
NAIROBI OUT PATIENT
06.2013 - 11.2017
Nurse Assistant
MERIDIA EQUATOR HOSPITAL
03.2008 - 10.2009
No Degree - HAIR AND BEUTY ACADEMY
ASHLEY HAIR AND BEUTY ACADEMY
04.2001 -
No Degree - FIRST AID RED CROSS
KENYA RED CROSS
04.2001 -
No Degree - HOME BASED CARE
HEALTH AND MANAGEMENT AGENCY (HELMA)
04.2001 -
High School Diploma -
RARAKWA GIRLS SECONDARY SCHOOL
04.2001 -