Summary
Overview
Work History
Skills
Accomplishments
Timeline
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Esther Wangari

Esther Wangari

Nairobi

Summary

Energetic Job Title with Number years of successful performance in casino roles. Skilled in maintenance and operation of slot machines and other floor games equipment. Efficient and quality-focused with aptitude for accurate cash handling and guest services. Accurate Cashier detail-oriented in handling money and forms. Knowledgeable about gambling practices and related regulations. Security-conscious and reliable in reconciling accounts without error.

Overview

7
7
years of professional experience

Work History

Slot Attendant

Paul
09.2023 - Current
  • Enhanced customer satisfaction by efficiently handling slot machine malfunctions and resolving issues promptly.
  • Sold chips, tokens, and tickets to patrons.
  • Documented exchanges accurately, reconciled transactions and processed authorization forms.

Pr Slot Cashier

Beryl Pouponneau
01.2022 - 08.2023
  • Reported and filed paperwork for casino transactions, noted and investigated discrepancies and reported on notable incidents.
  • Completed casino cage transactions on behalf of customers.
  • Promoted responsible gambling practices with discreet interventions when necessary, fostering a safe environment for all guests.
  • Troubleshot machine malfunctions and diagnosed root causes.

Receptionist

Benson
01.2020 - 12.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Assisted in the onboarding of new employees by preparing orientation materials and providing guidance on company policies.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Slot Attendant

Alex Kiemo
07.2017 - 05.2019
  • Enhanced customer satisfaction by efficiently handling slot machine malfunctions and resolving issues promptly.
  • Sold chips, tokens, and tickets to patrons.

Skills

  • Attention to Detail
  • Professionalism
  • Interpersonal Skills
  • Currency transaction management
  • Team player attitude
  • Professional Demeanor
  • Professionalism and Courtesy
  • Slot machine troubleshooting
  • Reliability and punctuality
  • Currency Counting Proficiency
  • Multitasking
  • Cash Register Operation
  • Basic Technical Troubleshooting
  • Understanding gaming regulations
  • Reliability
  • Quick Learner
  • Cash Handling
  • Excellent Communication
  • Written Communication
  • Sales experience
  • Currency Exchange
  • Security awareness
  • Adaptability
  • Self Motivation
  • Team building

Accomplishments

  • Supervised team of Number staff members.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Documented and resolved Issue which led to Results.

Timeline

Slot Attendant

Paul
09.2023 - Current

Pr Slot Cashier

Beryl Pouponneau
01.2022 - 08.2023

Receptionist

Benson
01.2020 - 12.2021

Slot Attendant

Alex Kiemo
07.2017 - 05.2019

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Esther Wangari