Esther Ndunge Mathuva
Nairobi
Summary
Results-driven professional with expertise in accounts receivable management, credit control, and debt recovery. Skilled in AR aging analysis, DSO reduction, and cash flow improvement, with a proven ability to enforce credit policies and negotiate payment plans effectively. Proficient in ERP systems such as SAP, Sage, Oracle, and Sun System, as well as advanced Microsoft Excel. Adept at financial reporting, reconciliations, and cross-functional collaboration with sales, operations, and finance teams to optimise processes and resolve client disputes. Committed to leveraging analytical skills and relationship management expertise to drive financial stability and operational efficiency.
Overview
22
22
years of professional experience
Work history
Accounts Receivable Manager & Team Leader
Makini Schools
Nairobi
2021.04 - 2025.04
- Managed key client accounts and led end-to-end accounts receivable and collections processes.
- Improved on-time fee collection from 75% to 98% within one year, significantly strengthening cash flow.
- Streamlined AR procedures and follow-up processes, resulting in a measurable reduction in Days Sales Outstanding (DSO).
- Implemented automated invoicing, improving billing accuracy to 99% and reducing client disputes.
- Negotiated structured payment plans with past-due customers while ensuring full compliance with company credit policies.
- Prepared and submitted monthly AR aging, collections, and cash-flow reports to senior management.
- Trained and mentored AR team members on best practices in collections, customer engagement, and reporting.
- Ensured 100% compliance with internal and external financial audits.
Credit Manager & Team Leader
Africa Spirits Ltd
Nairobi
2018.05 - 2020.12
- Designed and implemented an improved Order-to-Cash process, recovering KES 50 million in outstanding debt within six months.
- Drafted, enforced, and monitored credit policies, including customer credit limits and payment terms, to minimize credit risk.
- Conducted regular credit risk assessments across client portfolios and recommended corrective actions.
- Collaborated closely with sales and operations teams to resolve billing disputes and ensure accurate invoicing.
- Negotiated payment plans with delinquent clients, accelerating cash recovery while preserving business relationships.
- Produced AR aging and collections reports to support management decision-making.
Credit Controller / Assistant Finance Manager
Crown Beverages Ltd
Nairobi
2014.10 - 2018.04
- Recovered KES 40 million in bad debt from a high-value client — a company first.
- Maintained debtor days below 90 days across a portfolio of 400+ accounts.
- Prepared monthly AR aging reports, highlighting overdue balances and collection priorities.
- Delivered bi-weekly AR position and bad-debt trend reports to senior management.
- Collaborated with sales teams to resolve customer payment issues and improve collections outcomes.
- Supported ERP process improvements, enhancing finance function efficiency and reporting accuracy.
Project Accountant
Taflos Company Ltd
Nairobi
2013.01 - 2014.06
- Managed financial operations for the Outer Ring Road / Thika Superhighway Project.
- Performed daily budget tracking, cost control, and financial reporting.
- Liaised with government engineers and stakeholders to ensure financial compliance.
Management Accountant / Accountant
Linksoft Communications Ltd
Nairobi
2007.01 - 2012.01
- Improved financial reporting and project cost tracking across telecom and infrastructure projects.
- Processed KES 10M+ in tax refunds and supported internal audit activities.
- Contributed to successful ISO 9001:2000 recertification through audit leadership.
Accountant
Amiran Kenya Ltd
Nairobi
2003.01 - 2007.01
- Developed a cost accounting system still in use, supporting profitability analysis.
- Prepared monthly GL reconciliations, journals, and management reports.
- Supported tax audits and statutory compliance.
Education
ACCA – Affiliate Member -
Strathmore University
KenyaBachelor of Science - Microbiology
JKUAT
KenyaSkills
- Accounts Receivable Management
- Relationship Management
- Credit Control & Credit Risk Assessment
- Collections & Debt Recovery
- AR Aging Analysis
- Days Sales Outstanding (DSO) Reduction
- Cash Flow Improvement
- Payment Plan Negotiation
- Credit Policy Enforcement
- Client Dispute Resolution
- Financial Reporting & Reconciliations
- ERP Systems: SAP, Sage, Oracle,Sun System
- Microsoft Excel (Advanced)
- Cross-Functional Collaboration (Sales, Operations, Finance)
Custom Section
- ACCA Affiliate Member
- Board Member – Rotary Club of Nairobi Karengata
- Associate Member – Association of Women Accountants of Kenya (AWAK)
Additional information
Nairobi, Kenya, 1-month notice, SAP, Sage, Oracle, Advanced Excel, English, B2, Swahili, Native, French, A1
Personal Information
Availability: 1-month notice, Available for Upperhill role
Timeline
Accounts Receivable Manager & Team Leader
Makini Schools
2021.04 - 2025.04
Credit Manager & Team Leader
Africa Spirits Ltd
2018.05 - 2020.12
Credit Controller / Assistant Finance Manager
Crown Beverages Ltd
2014.10 - 2018.04
Project Accountant
Taflos Company Ltd
2013.01 - 2014.06
Management Accountant / Accountant
Linksoft Communications Ltd
2007.01 - 2012.01
Accountant
Amiran Kenya Ltd
2003.01 - 2007.01
Bachelor of Science - Microbiology
JKUAT
ACCA – Affiliate Member -
Strathmore University