Esther Mwadegu
Business woman
Nairobi,Nairobi
Summary
Ambitious student prepared to strengthen skillset and industry knowledge through hands-on experience. Excels in detail-focused environments with strong attention to quality. Offers resourceful nature and pragmatic approach to problem-solving.
Overview
2
2
years of professional experience
2022
2022
years of post-secondary education
Work History
Customer assistant
Kahawawest
Nairobi
08.2023 - 08.2025
Secretary
Nairobi
08.2023 - 08.2025
- Provided administrative support for projects; project completion rates improved significantly as a result
- Improved client relationships through professional telephone etiquette
- Greeted customers promptly and professionally, providing friendly, knowledgeable assistance
- Managed stock of office supplies, eliminating unnecessary expenditure
- Performed data entry tasks; ensured accurate record keeping within the company database
- Built positive relationships with customers and clients to maintain outstanding service provisions
Community volunteer
N/A
Nairobi
08.2023 - 08.2025
- Mediated neighbour disputes to foster a more peaceful environment
- Helped individuals with additional needs to lead independent lives, building confidence and social skills
- Actively participated in distributing resources to vulnerable community members
- Managed volunteer rosters for smooth operation of communal events and projects
- Assisted in organising community events, enhancing local engagement
Education
KCSE - Secondary Education
St Agatha Kanyekine
KirinyagaSkills
- Prioritisation and time management
- Customer relationship management software
- Expert Microsoft Office
- Confidentiality maintenance
- Touch typing
- Database administration
- Clear communication
- Logistics management
- Letter writing
- File conversion
- Excel
- Excel proficiency
Timeline
Customer assistant
Kahawawest
08.2023 - 08.2025
Secretary
08.2023 - 08.2025
Community volunteer
N/A
08.2023 - 08.2025
KCSE - Secondary Education
St Agatha Kanyekine
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