Esther Maina
MENTOR / RECRUITER/ TRAINER
Nairobi
Summary
Experienced talent management with over 10 years of experience in service and manufacturing Industry. Excellent reputation for resolving problems and improving customer satisfaction.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
Work History
Human Resources Manager
alfajiri Executives Ltd
Nairobi
01.2018 - 12.2021
- Motivated employees through special events and incentive programs.
- Processed employee claims involving performance issues and harassment.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Liaised between multiple business divisions to improve communications.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 300 new employees.
- Devised hiring and recruitment policies for all employee company.
- Organized and led staff orientation programs and training to promote collaboration.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Promoted employee engagement with organizational objectives during new employee orientations and industry conventions.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Collaborated with cross-functional departments to create, manage and maintain the ERP system for reporting.
- Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
- Recruited top talent to maximize profitability.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Coordinated technical training and personal development classes for staff members.
- Reduced workers' compensation claims by instituting corporate safety training program.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Accurately prepared weekly payroll and tracking data using ERP system.
- Reduced process lags by accurately managing confidential records for staff members.
- Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes.
- Provided resolution to complex and confidential issues.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Structured compensation and benefits according to market conditions and budget demands.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Supported market expansion initiatives while implementing process improvements to execute demand analysis and drive bottom-line growth.
- Instructed senior leaders on appropriate employee corrective steps.
- Managed 500 employees to reduce workflow stoppage and achieve on-time project completion.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Facilitated communication and coordination between employees and management to keep parties informed.
- Created organizational filing systems for records, correspondence and all other departmental records
Human Resources Manager
Biodeal Laboratories Ltd
Nairobi
06.2017 - 12.2017
- Motivated employees through special events and incentive programs.
- Processed employee claims involving performance issues and harassment.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Devised hiring and recruitment policies for three hundred - employee company
- Organized and led staff orientation programs and training to promote collaboration.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Retained 100% protocol on management tools and procedural accuracy.
- Instructed senior leaders on appropriate employee corrective steps.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Recruited top talent to maximize profitability.
- Served as representative in various civic and community functions to further enhance company image and develop additional business.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Reduced workers' compensation claims by instituting corporate safety training program.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
Human Resources Manager
Ashut Engineering Ltd
Nairobi
02.2014 - 09.2017
- Motivated employees through special events and incentive programs.
- Processed employee claims involving performance issues and harassment.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 200 new employees.
- Devised hiring and recruitment policies for 500 employee.
- Organized and led staff orientation programs and training to promote collaboration.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Retained 100% protocol on management tools and procedural accuracy.
- Instructed senior leaders on appropriate employee corrective steps.
- Supported market expansion initiatives while implementing process improvements to execute demand analysis and drive bottom-line growth.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Automated office operations while managing client correspondence, record tracking and data communications.
- Recruited top talent to maximize profitability.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Provided resolution to complex and confidential issues.
- Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes.
- Served as representative in various civic and community functions to further enhance company image and develop additional business.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
- Adhered to federal and state guidelines and managed payroll and benefits for over 500 employees.
- Accurately prepared weekly payroll and tracking data using ERP system.
- Executed on-time, under-budget project management on complex issues for senior leadership while supporting sales planning initiatives.
- Reduced workers' compensation claims by instituting corporate safety training program.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
Education
Bachelor of Arts - Human Resources Management
KENYA METHODIST UNIVERSITY
Nairobi Kenya 09.2014 - 12.2018
J.D. - Human Resources Management
Nairobi Aviation College Kenya - Diploma in HRM
Nairobi Kenya 03.2007 - 06.2010
Skills
Benefits and compensation management
Labor negotiations
Contract Negotiation
Labor relations
Talent management
Risk management
Recruitment
Training and mentoring
Organizational Development
Recruitment strategies
Workforce improvements
Accomplishments
- Supervised team of 500 and above staff members.
- Achieved great results by introducing ERP software for overall efficiency.
- Documented and resolved policies which led to great results.
Timeline
Human Resources Manager
alfajiri Executives Ltd
01.2018 - 12.2021
Human Resources Manager
Biodeal Laboratories Ltd
06.2017 - 12.2017
Bachelor of Arts - Human Resources Management
KENYA METHODIST UNIVERSITY
09.2014 - 12.2018
Human Resources Manager
Ashut Engineering Ltd
02.2014 - 09.2017
J.D. - Human Resources Management
Nairobi Aviation College Kenya - Diploma in HRM
03.2007 - 06.2010