A highly skilled Project Management and Business Administration expert with over a decade of experience in optimizing business processes, fostering a positive corporate culture, and driving organizational success. Proficient in communication, negotiation, time management, leadership, risk management, and critical thinking. Known for problem-solving abilities, strong administrative skills, and impeccable attention to detail. Fluent in both English and Swahili. Big-picture Unit Coordinator with 15 years of experience leading team in collaborative patient care. Directs numerous medical professionals in both general and specialized practices to tend to every patient need. Passionate in promoting total health and well-being. Unit Coordinator with 15 years of human service experience and strong leadership skills to employ trauma-sensitive technique that promote protection, support and empowerment. Maintains compassionate environment and service delivery approach to improve functioning and reduce trauma symptoms. Strong knowledge of general counseling methods, crisis interventions skills, community resources and cultural differences to foster effective treatment solutions. Organized Health Unit Coordinator with 14 years of progressive experience planning patient activities, resolving complaints and updating medical files. Bringing strong understanding of medical procedures and medical jargon coupled with deep knowledge of hospital policies and operations. Seasoned professional committed to delivering excellent customer service in hospital setting.