Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
1
1
year of professional experience
Work History
Salesperson
Makalda mines
Migori , Kenya
11.2024 - 12.2025
Processed sales transactions accurately and efficiently at the register.
Developed key customer relationships to increase sales.
Resolved customer complaints promptly and efficiently.
Produced sales documents, finalized deals and filed records.
Education
Bachelor of Commerce - Business Management
MNU - Kenyatta University Branch
Nairobi
09-2029
Skills
Document proofreading
Sales strategies
Market analysis
Data interpretation
Project management
Follow-up communications
Customer engagement
Beauty product demonstration
Creating page layouts
Market awareness
Video production and editing
Building advertisements
Visual storytelling
Market research
Customer service
Good eye for detail
Document formatting
Editing articles
Style guide proficiency
Editing skills
Story development
Problem-solving
Sound editing
Languages
English
Advanced (C1)
C1
Affiliations
1.School Event Organizer (Year–Present) – Helped plan and organize school events and parties. 2.Group Research & Presentations (Year–Present) – Conducted team research and delivered class presentations. 3.Academic Research & Summaries (Ongoing) – Researched topics deeply and wrote clear, organized summaries. 4.Art & Creative Development (Ongoing) – Practiced drawing and creative projects to build artistic skills. 5.Mining Field Assistant (2024-2025) – Assisted in burning mercury off gold and carrying sacks of gold rocks.
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