Summary
Overview
Work History
Education
Skills
Websites
Additional Information
Kra Number
Personal Information
County Of Birth
References
Timeline
Generic
Essy Jemutai Mugushia

Essy Jemutai Mugushia

Records Manager

Summary

An energetic, ambitious all-round professional who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with. I am excellent in working with others to achieve a certain objective in time and with excellence. I posses excellent listening and responding skills, and ability to handle multiple tasks and solve customer queries efficiently. I also possess good record keeping skills and customer service skills, and I gave excellent administrative and organizational skills. I am also reliable and dependable and often seek new responsibilities within a wide range of employment areas. I desire to work in a highly competitive and dynamic organization specializing in providing quality standard to enable me gain exposure in shaping me to face current needs. I am at my best in a job where I can work with other people, but also have the chance to concentrate in privacy, and build trusted relationships with my co-workers. I also am confident and succeed in handling multiple tasks simultaneously, and hectic and varying work suits me very well. Tasks where I have an opportunity to solve problems bring the best out of me.

Overview

15
15
years of professional experience

Work History

Records Manager

The Noble Sacco Society Limited
01.2018 - 07.2023
  • Responsibilities: Supervise and guide Registry Staff members in the department
  • Oversee the management of electronic and paper-based information DMS as the most appropriate records management resource
  • Coordinating the management of Records Management Systems; Overseeing Records Management operations; Spearheading acquisition and cataloguing of information Collections; Coordinating with relevant Government agencies on appraisal and disposal of records; Coordinating the preparation for disposal in accordance with statutory rules and regulations; Ensuring safe custody of the information and records; Ensuring the development of educational and public outreach programmes; Advising on appropriate information of records and records management practices; Preparing and submitting periodic management reports; Overseeing the implementation, monitoring and review the unit's annual budgetary allocations
  • Overseeing Performance Management, mentoring, guidance and counselling of staff Design and develop filing systems, business classification schemes and undertake records surveys
  • Set up and review documenting records systems
  • Establish retention and disposal schedules
  • Advise on new records management policies, providing a framework to guide staff in the management of their records and use of the employer's records system
  • Standardize information sources throughout an organization
  • Manage the changeover from paper to electronic records management systems
  • Respond to information queries
  • Ensuring compliance with relevant legislation and regulations
  • Manage budgets and resources
  • Train and supervise records staff.

Public Relations and Administration Officer

The Noble Sacco Society Limited
06.2013 - 12.2017
  • Responsibilities: Developing, maintaining, verifying and evaluating existing systems Liase with office on Linkages and Partnerships with various organizations
  • Writing reports and publications Dealing with inquiries and requests for information from both internal and external clients Ensuring that records are easily accessible when needed in hard and soft copy
  • Handling issues and problems direct from clients
  • Issuing different required forms to clients
  • Ensure growth is sustained and identify new business opportunity
  • Answer phone calls, email, and face-to-face customer inquiries Direct customers to online resources and other offered services in the institution
  • Create and maintain reports on customer interactions Attend team meetings Update customer records in our system, including notes about conversations and outcomes
  • Formulate ideas for improving customer care services Participate in team-building activities

Assistant Librarian

AIC Missionary College
09.2008 - 08.2010
  • Responsibilities: Assisting in Library Activities Cataloging and Accessioning of books
  • Reprographics services
  • Charging and discharging of books
  • Maintaining rules and regulations
  • Orienting new library users
  • Book processing and shelving Establishing new records management systems Developing, maintaining, verifying and evaluating existing systems Overseeing the switch from paper to electronic record-keeping Writing reports and publications Dealing with inquiries and requests for information from both internal and external clients Ensuring that financial, legal or administrative requirements and regulations are complied with Ensuring that data is protected Classifying and indexing records Destroying or archiving finished data/records Ensuring that records are easily accessible when needed.

Education

Masters in Strategic Management -

MKU University
Eldoret Campus
01.2022 - 2024.05

Bachelors of Information Science -

Kisii University
Eldoret Campus
01.2017 - 2020.05

Diploma in Information Science - undefined

Rift Valley Technical Training Institute
01.2010 - 2012.05

Kenya Certificate of Secondary Education -

AIC GIRLS -KESSUP
01.2002 - 2005.05

KCPE - undefined

Talai primary school
01.1992 - 2001.05

Certificate in Project Monitoring and Evaluation - undefined

Career point Solutions

Certificate in Public Relation - undefined

Kisii University
01.2015 - 2015.05

Member of KARMA, Kenya Association of Records Managers and Archivist - undefined

Skills

Priorities and Decision Makingundefined

Websites

Additional Information

Participated in presenting a referred paper at the Rift Valley Technical Institute (RVTTI)-Eldoret titled: "The Challenge of Drug Abuse in Tertiary Colleges and its Effects on the Realization of the Millennium Development Goals", Attended a training in South Africa - Attained a Certificate of Participation as a level B, Channel of Hope"Educator and Facilitator", Appointed as a Board Member in 2 schools Concord Boys High School and Limo School Eldoret., Customer Experience and Management by Coop Consultancy, Effective communication and selling skills by Recours four Kenya consultants LTD., Customers service Excellence Skills by Recours four LTD., Digital Marketing Skills by Recours Four LTD., Personal Branding and Office Etiquette by KUSCO, Distinctive Customer Experience by Coop Consultancy Agency., Marketing and Business Development workshop by Coop Consultancy Agency., Attained a certificate of participation on Peer counseling training in Rift Valley Technical Training Institute, Drug abuse and rehabilitation, Guidance and Counseling, training by Great links Careers, Automating Records Management Process.

Kra Number

A004235538R

Personal Information

  • ID Number: 25232033
  • Date of Birth: 06/30/87
  • Gender: FEMALE
  • Nationality: KENYAN
  • Driving License: IDL-AAJVT4

County Of Birth

Baringo

References

  • DR.Edwin Tarno, Chief Principal, Kenya Technical Teachers College(KTTC), NAIROBI, +254714415000, edwintarno@gmail.com
  • Evelyn Sieva Bwosi, Director, Kenya Institute of Applied Science,Eldoret, +25472227113, evelyneiravuhah@gmail.com
  • Bishop Philip Rono, Director, Haven Recovery and Rehabilitation Center, +254722620511, Philiprono96@gmail.com

Timeline

Masters in Strategic Management -

MKU University
01.2022 - 2024.05

Records Manager

The Noble Sacco Society Limited
01.2018 - 07.2023

Bachelors of Information Science -

Kisii University
01.2017 - 2020.05

Certificate in Public Relation - undefined

Kisii University
01.2015 - 2015.05

Public Relations and Administration Officer

The Noble Sacco Society Limited
06.2013 - 12.2017

Diploma in Information Science - undefined

Rift Valley Technical Training Institute
01.2010 - 2012.05

Assistant Librarian

AIC Missionary College
09.2008 - 08.2010

Kenya Certificate of Secondary Education -

AIC GIRLS -KESSUP
01.2002 - 2005.05

KCPE - undefined

Talai primary school
01.1992 - 2001.05

Certificate in Project Monitoring and Evaluation - undefined

Career point Solutions

Member of KARMA, Kenya Association of Records Managers and Archivist - undefined

Essy Jemutai MugushiaRecords Manager