ERICK OUMA OWUOR
Room Attendant
Nairobi
Summary
Dedicated and detail-oriented housekeeper with a strong focus on cleanliness, organization, and customer satisfaction. Skilled in maintaining high standards of hygiene and creating comfortable living and working environments. Seeking a housekeeping position where I can contribute my experience, efficiency, and strong work ethic to support daily operations and ensure a safe, welcoming, and well-maintained space for guests and staff. Experienced galley steward with excellent interpersonal and organizational skills, adept at managing tenant relations, ensuring safety protocols, and maintaining property standards. Committed to delivering exceptional service and fostering a welcoming community environment.
Overview
7
7
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Galley Steward / Housekeeper
Gulf Drilling International West Tucana Vessel
07.2021 - 12.2024
- Cleaning and maintaining crew living quarters, offices, and common areas.
- Making beds, changing linens, and laundering clothes, towels, and bedding for crew members.
- Washing dishes, utensils, and kitchen equipment after meals.
- Monitoring and replenishing cleaning supplies, toiletries, and housekeeping materials.
- Supporting cooks and stewards during peak service times or special meals.
- Assisting with loading and unloading provisions and supplies onto the vessel.
- Following all health, safety, and sanitation guidelines required for offshore operations.
- Reporting maintenance issues such as broken fixtures or equipment to supervisors.
- Assisting in emergency drills and following vessel safety procedures when required.
- Maintaining professionalism and teamwork while supporting crew welfare and comfort.
Housekeeper
Amwaj Cleaner
03.2019 - 06.2021
- Sweeping, mopping, and vacuuming floors.
- Dusting and wiping surfaces, furniture, and fixtures.
- Cleaning windows, glass surfaces, and mirrors.
- Emptying trash bins and replacing liners.
- Sanitizing restrooms, including toilets, sinks, and fixtures.
- Replenishing restroom supplies such as soap, paper towels, and toilet paper.
- Washing and disinfecting kitchen areas, including counters and sinks.
- Maintaining cleanliness in common areas, hallways, and lobbies.
- Cleaning and polishing metal fixtures and fittings.
- Spot cleaning walls, carpets, and upholstery as needed.
- Reporting any damages, maintenance needs, or supply shortages to supervisors.
- Handling and disposing of waste responsibly.
Ground Steward
Pam Golding Apartments
11.2017 - 02.2019
- Welcoming and assisting tenants and guests.
- Coordinating check-ins and check-outs.
- Handling tenant inquiries and complaints.
- Ensuring apartments and common areas are clean and well-maintained.
- Monitoring security and safety measures.
- Reporting maintenance issues to relevant departments.
- Managing apartment keys and access.
- Keeping records of tenant and guest activities.
- Providing information about apartment policies and local amenities.
- Assisting with apartment tours for prospective tenants.
- Inspecting apartments before and after occupancy for damages or maintenance needs.
Education
Certificate of Secondary Education - undefined
Nyambare High School
11.2011
Skills
Cleaning
Organization
Time management
Attention to detail
Laundry
Sanitation
Communication
Reliability
Teamwork
Customer service
Safety awareness
Flexibility
Problem-solving
Efficiency
Multi-tasking
Dusting
Vacuuming
Mopping
Waste management
Surface polishing
Restroom sanitation
Property maintenance
Certification
Tropical Basic Offshore Safety Induction and Emergency Training (T-BOSIET) Opito Approved 2019
Timeline
Galley Steward / Housekeeper
Gulf Drilling International West Tucana Vessel
07.2021 - 12.2024
Housekeeper
Amwaj Cleaner
03.2019 - 06.2021
Ground Steward
Pam Golding Apartments
11.2017 - 02.2019
Certificate of Secondary Education - undefined
Nyambare High School