ERICK O. OSIKE
INFORMATION TECHNOLOGY
Nairobi, Nairobi Province,30
Summary
Dynamic Network Engineer with over ten years of experience in enterprise network deployment, integration, and support. Expertise in TCP/IP implementations, routing protocols (BGP, OSPF, IS-IS), three years DC deployments and server support and maintenance. Proven track record of leading technical training and teams, and coordinating projects to meet client goals. Adept at troubleshooting and deploying multi-vendor infrastructure, with a focus on optimizing network performance and service reliability.
Overview
13
13
years of professional experience
9
9
Certifications
1
1
Language
Work History
Senior NOC Engineer
POA Internet Kenya
- Current
- Configuration management of new networks into the core networks
- Network performance & incidents management
- Quality of service management
- Owning all escalations from NOC technicians and providing level 3 technical support.
- Leading change management
- Continuous service improvement
- Maintaining core network availability at 99.999% and access layer at 99.9%
Network Engineer
Spectrum Engineering
01.2017 - 01.2025
- Leads infrastructure deployments and support for Meta and Google POP projects in Mombasa, Kenya.
- Remote on-site coordination for mPOP break-fix activities for the EMEA region, ensuring SLA adherence.
- Executes rack refreshes, migrations, and comprehensive documentation via ticketing tools.
Network Technician
Com Twenty-One Limited
07.2014 - 05.2016
- Reviewed, coordinated, and implemented major scheduled maintenance projects.
- Troubleshooting and repairing routing events for enterprise clients, minimizing downtime.
Installation Technician
Eastra Solutions Limited
12.2012 - 05.2014
- Resolved network faults under high-pressure conditions, ensuring SLA compliance.
- Maintained 99.999% operational uptime for client networks.
Education
Certificate - Information Technology
Mount Kenya University
Foundation Diploma - Information Technology
SIGOTOP CAREER DEVELOPMENT COLLEGE
KISUMU 04.2001 -
Skills
Google & HPE server installations and support
Certification
JNCIA-Junos Certified – Juniper
Interests
Network automation, AI in networking, and cloud infrastructure optimization
Timeline
Network Engineer
Spectrum Engineering
01.2017 - 01.2025
Network Technician
Com Twenty-One Limited
07.2014 - 05.2016
Installation Technician
Eastra Solutions Limited
12.2012 - 05.2014
Foundation Diploma - Information Technology
SIGOTOP CAREER DEVELOPMENT COLLEGE
04.2001 -
Senior NOC Engineer
POA Internet Kenya
- Current
Certificate - Information Technology
Mount Kenya University
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