ERIC FRANC JUMA
3325 Kisumu
Summary
Strategic, outcome-oriented risk management professional with experience providing oversight for effective risk identification, assessment, and response in alignment with strategic objectives. Specialized in Business Continuity Management, adept at mitigating disruptions and ensuring operational continuity. Proficient in Monitoring and Evaluation to enhance risk frameworks and organizational resilience. Skilled in Audit and Compliance, ensuring regulatory adherence and driving continuous improvement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Officer, Risk & Compliance
Lake Victoria South Water Works Development Agency
2023.02 - Current
- Develop and implement Corporate Enterprise Risk Management (ERM) framework with tools and templates to simplify reporting at the corporate level spanning 7 departments with combined budget of KSH. 8B
- Ensure ERM framework aligned with ISO 31000, Mwongozo Code of Governance, Treasury Circular No. 3/2009 of February 2009 and other relevant regulatory requirements.
- Assist Heads of Department and Risk Champions in creation and maintenance of risk registers at the Agency-wide level and Division level.
- Develop and update the Agency's Enterprise Risk Management Framework, departmental risk register develop procedures, and review other Agency policies to ensure they align with the Risk Management Policy and relevant regulations.
- Select the top risks and prepare a Quarterly reports and Board Paper on the Enterprise Risk Management (ERM) maturity status of these top risks for the Agency's Senior Management Committee, Board of Directors, and Office of the Auditor General.
- Support the assessment of risks as part of the strategic planning process. Evaluate ROI and investment payback period of capital water and sanitation projects
- Agency's focal person for productivity mainstreaming, responsible for coordinating the development of productivity matrices, reporting, strategy and creating awareness for the agency.
Senior Operations Officer, Risk & Compliance
Kenya Post Office Savings Bank
2018.06 - 2023.02
- Coordinated the development of risk registers and compliance matrices for all branches, ensuring compliance with the Bank’s Risk Management Policy and CBK guidelines.
- Prepared monthly risk management reports for branches, regions, and management on performance and risk maturity in the regions and branches.
- Spearheaded compliance efforts to mitigate operational, security, and process risks, resulting in a 65% reduction in operational losses and fraud incidents.
- Ensured strict adherence to policies by obtaining necessary approvals for all transactions, fostering a culture of accountability and regulatory compliance, leading to 100% compliance.
- Enforced adherence to the Bank's policies, implementing robust controls, processes, and procedures to maintain operational integrity and mitigate risks effectively, resulting in a 68% decrease in process errors in 2022.
- Coordinated the implementation of the Business Continuity Plan (BCP) and led disaster recovery initiatives, ensuring readiness to mitigate potential disruptions and maintain operational resilience, achieving 100% readiness for disaster recovery.
Branch Manager
Kenya Post Office Savings Bank
2015.01 - 2018.05
- Directed all operational aspects including distribution operations, customer service, human resources, administration and sales
- Developed forecasts, financial objectives and business plans
- Shared reports with regional office and headquarters on compliance, competitive intelligence, business opportunities and needs.
- Addressed customer and employee satisfaction issues promptly
- Adhered to high ethical standards, and complied with all regulations/applicable laws
Education
MBA - Strategic Management
Kenyatta University
Nairobi, Kenya 12.2023
Bachelor of Commerce - Marketing
Kenyatta University
Nairobi, Kenya 07.2014
Diploma - Business Management
Kenya Institute of Management
Nairobi, Kenya 11.2011
O-Level - KCSE B Plain
Kisumu Boys' High School
Kisumu, Kenya 11.2005
Skills
- Risk Assessment and Analysis
- Proactive Risk Monitoring & Mitigation
- Compliance and Regulatory Knowledge
- Program and Project Management
- Crisis Management and Business Continuity Planning
- Process Innovation and Improvement
- Policy Development
- Strategic Reporting
- Stakeholder Engagement
Certification
- Certified [Risk Management Professional], [Project Management Institute] - [Ongoing]
- Certified [ Monitoring & Evaluation Professional] [Kenya Institute of Management] - [December, 2023]
- [Supervisory Skills Development] KIM - [September, 2020]
- [Leadership Development and Mentorship], [Kenyatta University] - [December, 2014]
Affiliations
- Member, National Quality Institute (KEBS)
REFEREES
1. Elijah Malit | Manager, Compliance | Kenya Post Office Savings Bank | P.O Box 30311-0010 Nairobi, Kenya | Tel: 0721 151326 | Email: malliteo@postbank.co.ke
2. Mark Mwango | Manager, Risk and Compliance| LVSWWDA | P.O Box 3325-40100 Kisumu, Kenya | Tel: 0720216857 | Email: markmwango8@gmail.com
3. Dr. Michael Ngala (PhD) | Lecturer| Co-operative University of Kenya | P.O Box 24814-00502 | Tel: 0721 670417 | Email: mngala@cuk.ac.ke
Trainings
· Fundamentals of Risk Management | Institute of Risk Management (IRM)
· Risk Appetite/Maturity Measurement and Embedding Risk Management | Pinebridge Consulting
· Business Continuity ISO 22301:2019 Training | National Quality Institute
· Result Based Project Management: Monitoring & Evaluation | University of Witwatersrand, Johannesburg
· Monitoring, Evaluation, Accountability and Learning | Humanitarian Leadership Academy
· Certificate in Operational Analysis of Suspicious Transaction Reports |International Center for Asset Recovery
· Certificate in Corruption Prevention | United Nations Online Network in Public Administration
Timeline
Senior Officer, Risk & Compliance
Lake Victoria South Water Works Development Agency
2023.02 - Current
Senior Operations Officer, Risk & Compliance
Kenya Post Office Savings Bank
2018.06 - 2023.02
Branch Manager
Kenya Post Office Savings Bank
2015.01 - 2018.05
MBA - Strategic Management
Kenyatta University
Bachelor of Commerce - Marketing
Kenyatta University
Diploma - Business Management
Kenya Institute of Management
O-Level - KCSE B Plain
Kisumu Boys' High School
- Certified [Risk Management Professional], [Project Management Institute] - [Ongoing]
- Certified [ Monitoring & Evaluation Professional] [Kenya Institute of Management] - [December, 2023]
- [Supervisory Skills Development] KIM - [September, 2020]
- [Leadership Development and Mentorship], [Kenyatta University] - [December, 2014]
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