Summary

Overview

Work History

Education

Skills

References

Timeline

Ericah Ombewa

Executive assistant

Nairobi

Summary

Self-motivated Executive assistance brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.

Overview

years of professional experience

years of post-secondary education

Work History

Admin

Saya Events International

08.2023 - 08.2024

Perform administrative duties for events including exhibitions, networking dinners, and international conferences
Establish infrastructure for recording event data for marketing and future planning
Collaborate with the fundraising team to identify advertisers and brand ambassadors
Act as the main point of contact for events, ensuring smooth operations
Monitor stock levels and promote events to boost awareness and attendance
Liaise with clients and stakeholders, handling event planning challenges.
Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Maintained personnel records and updated internal databases to support document management.
Established an organized filing system that streamlined document retrieval and reduced misplaced files.
Improved employee productivity with effective time management strategies for daily tasks.
Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Maintained accurate documentation of company policies and procedures for easy reference by all employees.

Executive Assistant

Asia Africa Chamber of Commerce - Eastern Africa

Nairobi, Nairobi Province

08.2021 - 08.2024

Manage information flow among executives, employees, and clients
Coordinate executives' calendars and travel arrangements
Track daily expenses and prepare financial reports
Supervise clerical staff and maintain office supply inventory
Format internal and external communications
Take minutes during meetings and handle phone calls and correspondence
Organize office filing system and prepare presentations and proposals.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Handled confidential and sensitive information with discretion and tact.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Processed travel expenses and reimbursements for executive team and senior management group.
Organized and coordinated conferences and monthly meetings.
Served as liaison between departments to facilitate effective communication throughout.
Served as a liaison between departments to facilitate effective communication throughout the company.
Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.

Administrative Assistant

Family Health Options Kenya

02.2020 - 12.2021

Managed office supplies and prepared expense reports
Maintained company databases and filing systems
Answered queries from employees and clients
Updated office policies and scheduled appointments
Distributed correspondence and prepared reports and presentations.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

Education

BA Business Administration - Business Administration And Management

University of Nairobi

Kisumu, Kenya

01.2016 - 05.2019

Skills

Proficiency in Microsoft Office Suite: Expertise in Word, Excel, PowerPoint, and Outlook

Excellent Communication Skills: Strong written and verbal communication abilities

Attention to Detail: High level of accuracy in managing data and preparing documents

Ability to Multitask and Prioritize Tasks: Efficient in handling multiple responsibilities with ease

Adaptability and Flexibility: Quick to adapt to changing environments and requirements

Time Management Skills: Effective in managing time and meeting deadlines

Teamwork and Collaboration: Strong ability to work collaboratively within a team

Customer Service

Administrative Support

Attention to Detail

Team Leadership