Eric Njagi

• Formulating and implementing a compelling business and growth plan for the Broker Channel
• Actively identify, pursue, and establish impactful business partnerships with Brokers
• Implementation of marketing strategies through provision of relevant market intelligence, identification of opportunities for new markets, growth and suggesting the best approaches
• Ensure compliance with the credit policy and follow up on premium payment by business partners
• Handle to conclusion all business enquiries and coordinate new business quotation processes, and follows up quotations with brokers
• Prospect on tender business and co-ordinate the purchase, preparation and timely submission.

Duties and Responsibilities

• Developing business and growth plans for Broker & Direct Corporate channels.
• Establishing partnerships to achieve premium targets.
• Implementing marketing strategies and identifying new market opportunities.
• Monitoring performance against targets and preparing comprehensive business reports.

Duties and Responsibilities

• Achieving revenue targets and ensuring customer satisfaction.
• Managing premium collections and overseeing operational issues.
• Designing marketing strategies and managing sales activities.
• Supervising staff and preparing management reports.

Duties and Responsibilities

• Handling underwriting and client management.
• Managing premiums and coordinating risk surveys.
• Budget formulation and implementation for corporate accounts.
• Managing multinational accounts

Duties and Responsibilities

• Acting as claims manager and supervising the claims team.
• Managing service providers and ensuring timely claims processing.
• Providing regular updates to clients and resolving issues promptly.
• Conduct regular meetings for updates on progress of claims and obtain feedback on the difficulties the staff are experiencing

Duties and Responsibilities

• Underwriting - processing quotations, attending renewal meetings, and managing claims.
• Providing customer service and supporting business development efforts.
• Credit control

• Opening and closing claim files
• Requesting for claim documents
• Preparing and dispersing cheques for clients
• Attending to various clients who visit the office