Summary
Overview
Work History
Education
Skills
Internship
Personal Information
References
Accomplishments
Interests
Timeline
AssistantManager

Eric Ngatia

Airbnb Manger, Driver, Cctv And Fire Alarm Technician, Secretary
Nairobi

Summary

Securearesponsiblecareeropportunitytofullyutilizemytrainingandskills,whilemakingsignificantcontributiontothesuccessofthecompany. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.

Overview

5
5
years of professional experience
12
12
years of post-secondary education

Work History

Airbnb Host

Garden City Residences
Nairobi
03.2023 - 03.2024
  • Implemented an efficient system for managing reservations, payments, and financial records related to Airbnb hosting activities.
  • Monitored guest reviews closely, addressing any concerns or areas of improvement promptly to maintain high ratings consistently across multiple platforms.
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.
  • Optimized guest experience by inspecting properties prior to guest stays, coordinating repairs, and upgrades.
  • Coordinated with professional cleaning services between bookings, ensuring a pristine environment for incoming guests every time they arrived at the property.
  • Provided airport pickup and drop-off services for added convenience.
  • Offered transportation to tourist destinations upon request, ensuring a hassle-free experience for guests.

Driver

Garden City Residences
Nairobi
03.2023 - 02.2024
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Receptionist Administrator, Driver

Hillmark Fire Company Ltd
Uganda
01.2019 - 01.2021
  • Importatingmaterialsforthecompa
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.

Education

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KAHIGASECONDARYSCHOOL
01.2013 - 04.2016

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GATIKOPRIMARYSCHOOL
01.2005 - 04.2012

ComputerizedDocumentProcessingI,II&III, OfficeProceduresI&II, CommunicationSkillsI,II&III, CommerceI, InformationCommunicationTechnologyI,II&III, SecretarialDutiesII, OfficeManagementIII - undefined

STKIZITOVOCATIONALTRAININGINSTITUTE
05.2017 - 05.2018

Skills

Office Equipment Maintenance

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Internship

NHIFRUIRU, 3 months, Handlingcustomerqueries, Fillingofdocuments, FieldAssociate, Biometricscantaking, RegisteringandissuingNHIFIDs

Personal Information

  • Date of Birth: 05/15/98
  • Gender: Male
  • Nationality: Kenyan

References

  • FelishinaMuthoni, ManagingDirector, 0723984124
  • JosephMuriuki, TechnicalDirector, +256772078162
  • Geeorge, NHIFCustomerCare, 0718901994

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Interests

Tourism

Football

Hiking

Games

Driving

Timeline

Airbnb Host

Garden City Residences
03.2023 - 03.2024

Driver

Garden City Residences
03.2023 - 02.2024

Receptionist Administrator, Driver

Hillmark Fire Company Ltd
01.2019 - 01.2021

ComputerizedDocumentProcessingI,II&III, OfficeProceduresI&II, CommunicationSkillsI,II&III, CommerceI, InformationCommunicationTechnologyI,II&III, SecretarialDutiesII, OfficeManagementIII - undefined

STKIZITOVOCATIONALTRAININGINSTITUTE
05.2017 - 05.2018

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KAHIGASECONDARYSCHOOL
01.2013 - 04.2016

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GATIKOPRIMARYSCHOOL
01.2005 - 04.2012

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Eric NgatiaAirbnb Manger, Driver, Cctv And Fire Alarm Technician, Secretary