Health systems strengthening and digital health transformation
ERIC KIOKO
Data Science Expert
Machakos
Summary
Results-driven professional with a robust background in research, monitoring and evaluation (M&E), and data science, specializing in the design and implementation of comprehensive research projects. Proficient in developing data collection tools using platforms such as Kobo Toolbox and conducting thorough statistical analyses with Excel, SPSS, and Power BI. Expertise in creating M&E frameworks, tracking performance indicators, and producing evidence-based reports that inform program decision-making. Strong skills in data visualization and interpretation consistently enhance project outcomes and support strategic planning across diverse sectors.
Overview
3
3
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Associate Consultant
Bob Grogan Consulting Company
02.2024 - Current
- Managed client relationships through regular check-ins and updates on project progress.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
- Identified areas of improvement for clients' operations, implementing targeted solutions to increase productivity.
- Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results.
- Analyzed data sets to identify trends and opportunities for process improvements within client organizations.
- Managed multiple projects simultaneously while maintaining attention to detail, organization, and adherence to deadlines.
- Helped a team of five senior consultants optimize the efficiency of current systems by conducting training sessions.
- Mentored junior team members, sharing expertise, knowledge, and best practices to enhance overall team performance.
- Helped team of five lead consultants optimize efficiency of current systems by conducting training sessions.
Telemedicine Care Coordinator
Mama Lucy Kibaki Hospital
10.2024 - 06.2025
- Educated patients on how to access and use telemedicine platforms, ensuring they understood the process and benefits of virtual care.
- Scheduled and coordinated teleconsultation appointments between patients and healthcare providers across various departments.
- Triaged patient needs and referred them to appropriate clinical services or in-person care when necessary.
- Provided technical support to both patients and healthcare workers using telehealth tools, ensuring smooth virtual consultations.
- Acted as a liaison between patients and clinicians to facilitate clear communication and follow-up care.
- Maintained accurate records of telemedicine visits, and updated patient data in the hospital’s health information system.
- Trained staff on telemedicine protocols, data protection, and patient engagement strategies.
- Collected feedback and monitored performance indicators to improve the quality and effectiveness of telemedicine services.
Project Officer
Bob Grogan Consulting Limited
08.2023 - 01.2024
- Developed and monitored project schedules, budgets and objectives for successful completion.
- Enhanced project efficiency by streamlining communication channels and implementing effective collaboration tools.
- Worked closely with organizations, individual businesses and government agencies to foster welcoming climate for business.
- Partnered with five project team members to identify and quickly address problems.
Computer Science Instructor
Premese Greenhill School
01.2023 - 07.2023
- Set up computers and networking systems, delivering step-by-step instructions on basic use.
- Compiled, administered, and graded examinations, or assigned work to others.
- Advised students on matters regarding academic performance and careers in computer science.
- Implemented projects to enhance computer science subject matter, and help students grasp concepts.
- Designed appropriate and specialized lesson plans for computer science students.
- Coordinated classroom lectures with laboratory assignments.
- Met with students outside of class to answer questions, explain difficult concepts, and address individual concerns.
ICT Intern
Machakos University
05.2022 - 12.2022
- Assisted IT team members by crafting project research material for implementation.
- Collaborated to assist in support protocol development, and offered consultation based on cross-functional knowledge.
- Delivered assistance and support for team-based IT projects.
- Aided problem resolution measures and suggested patches, and hardware, software, and network troubleshooting alternatives.
- Supported the IT department in handling technology rollout and maintenance.
- Investigated data issues and offered suggestions for resolution to the supervisor.
- Researched problems and used technical documentation to apply solutions.
- Tested systems to identify root causes of problems and uncover bugs.
Education
Master of Science - Data Science
The Open University of Kenya
Kenya 04.2001 -
Masters of Science - Computer Science
Zetech University
Nairobi 01.2025 - Current
Bachelor of Science - Computer Science
Tharaka University
Tharaka Nithi 09.2018 - 12.2022
Kenya Certificate of Secondary Education - Secondary Education
St. Augustine Ngomeni Secondary School
Machakos 01.2014 - 11.2017
Skills
Report writing expertise
Certification
Certified Disaster Manager
Interests
Evidence-based policy development and implementation
Telemedicine and eHealth innovations in low-resource settings
Research design, monitoring and evaluation
Data science, visualization, and decision-support tools
Technical mentorship and capacity building for young professionals
Strategic planning and institutional development
Publications
1. Nesidai, B. A., Kithuka, P. M., Mekala, E., Munuve, L. M., & Kobia, S. M. (2025). Examining the patient-centric factors influencing treatment compliance among patients with non-communicable disease utilizing mobile phone platforms in LMICs: Systematic review. International Journal of Research and Scientific Innovation (IJRSI).
2. Nesidai, B. A., Kithuka, P. M., Mekala, E. K., Kavali, M. E., Mutetei, T. M., & Njoroge, P. W. (2025). Sociodemographic factors influencing mobile phone-based treatment compliance for non-communicable diseases in low middle-income countries: A systematic review. International Journal of Research and Scientific Innovation (IJRSI).
3. Nzuki, W. M., Kawila, C., Kithuka, P., & Mekala, E. (2025). The role of technology in mainstreaming palliative care in Level 5 hospitals in Kenya: A systematic review. International Journal of Research and Scientific Innovation (IJRSI).
4. Wafula, M., Kithuka, P. M., & Mekala, E. K. (2025). Virtual care coordination for patients attending diabetic clinics in selected hospitals in Nairobi City County, Kenya: A systematic review. International Journal of Research and Scientific Innovation (IJRSI), 11(3), 88–94.
Timeline
Masters of Science - Computer Science
Zetech University
01.2025 - Current
Telemedicine Care Coordinator
Mama Lucy Kibaki Hospital
10.2024 - 06.2025
Associate Consultant
Bob Grogan Consulting Company
02.2024 - Current
Project Officer
Bob Grogan Consulting Limited
08.2023 - 01.2024
Computer Science Instructor
Premese Greenhill School
01.2023 - 07.2023
ICT Intern
Machakos University
05.2022 - 12.2022
Bachelor of Science - Computer Science
Tharaka University
09.2018 - 12.2022
Kenya Certificate of Secondary Education - Secondary Education
St. Augustine Ngomeni Secondary School
01.2014 - 11.2017
Master of Science - Data Science
The Open University of Kenya
04.2001 -
Similar Profiles
Ruchal SmithRuchal Smith
Proposal Manager/Bid Analyst/Contract Administrator at Bob Barker Company, IncProposal Manager/Bid Analyst/Contract Administrator at Bob Barker Company, Inc
Erika FlynnErika Flynn
Bid/Contract Sales Manager at Bob Barker Company, Inc.Bid/Contract Sales Manager at Bob Barker Company, Inc.
Mike ChuMike Chu
Chef specializes at Bob appetiti management companyChef specializes at Bob appetiti management company
PAUL KIBUI KIOIPAUL KIBUI KIOI
Implementation Project Manager at BNG AfricaImplementation Project Manager at BNG Africa
Erick Kilonzo MuleiErick Kilonzo Mulei
Content Supervisor at Kenya Bureau Of StatisticsContent Supervisor at Kenya Bureau Of Statistics