CONTINUED LEARNING IN RELATED FIELD AND OTHER FIELDS OF INTEREST
ERASTUS ELVIS NDIRANGU WANYOIKE
INFORMATION SCIENCE
NAKURU,NAKURU
Summary
Dedicated Information Science professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
19
19
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Information Technology Manager
NEW MAREWA (SPLENDID) HOTEL LIMITED
MOMBASA, MOMBASA
03.2018 - Current
- Supported budget process and TCO modeling to manage and reduce spending.
- Managed teams of contractors and full time staff by coaching, mentoring and driving efficiency.
- Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
Information Technology Manager
POINT A COMMERCIAL AGENCIES LIMITED
NAKURU, NAKURU
01.2013 - 12.2017
- Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
- Managed teams of contractors and full time staff by coaching, mentoring and driving efficiency.
- Supported budget process and TCO modeling to manage and reduce spending.
- Actively led training, mentoring and continuous development for 60 -person department.
- Interviewed, hired, trained and mentored 60 staff by coaching daily, leading performance reviews and offering constructive feedback.
Information Technology Technician
SAW SPECIALISTS (PTY) LTD
DURBAN, KWA ZULU NATAL - SOUTH AFRICA
11.2006 - 07.2012
- Updated department documentation such as license databases, infrastructure maps and FAQs to maintain consistent response levels.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Increased sales by educating prospects on benefits of products and services in comparison to competitors.
- Retained existing clients and developed six new accounts by extending high quality and efficient support service.
Information Specialist
NEW MAREWA HOTEL LIMITED
MOMBASA, MOMBASA
01.2002 - 09.2006
- Researched and analyzed information into briefing papers, reports and project papers.
- Prepared reports by collecting, analyzing and summarizing information.
Education
Bachelor of Science - Library And Information Science
UNIVERSITY oF NAIROBI
NAIROBI 02.1999 - 11.2000
Skills
Project lifecycle management
Agile framework
Risk mitigation planning
Documentation and reporting
Infrastructure development
Planning and Coordination
Customer service
Good telephone etiquette
Documentation Management
Interests
Timeline
Information Technology Manager
NEW MAREWA (SPLENDID) HOTEL LIMITED
03.2018 - Current
Information Technology Manager
POINT A COMMERCIAL AGENCIES LIMITED
01.2013 - 12.2017
Information Technology Technician
SAW SPECIALISTS (PTY) LTD
11.2006 - 07.2012
Information Specialist
NEW MAREWA HOTEL LIMITED
01.2002 - 09.2006
Bachelor of Science - Library And Information Science
UNIVERSITY oF NAIROBI
02.1999 - 11.2000