Epapharus Gathoni
Professional driver
Nairobi
Summary
Dedicated Driver with years of experience transporting passengers and accomplishing deliveries. Recognized for consistently exceeding customer expectations for quick response and pleasant transport experiences. Consistently high revenue producer with outstanding safety record. I am a professional prepared to excel in delivering high-quality service and ensuring timely passenger pickups and drop-offs,Team-oriented with focus on collaboration and flexibility to meet changing demands, showcasing strong interpersonal and customer service skills,readiness to excel in dynamic driving environment, eager to learn and grow,grasp of local geography and traffic patterns .I am a focused individual with proven experience transporting passengers between airports, hotels and businesses. Possesses excellent customer service skills, valid license and clean driving record. Committed to upholding highest safety standards while on job.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Taxi/Uber Partner
SAMLA FLEET
02.2022 - Current
- Placed safety as top priority for rides by adhering to traffic laws and regulations and following community guidelines for engaging emergency personnel.
- Picked up riders at designated locations and handled them professionally by respecting their privacy boundaries.
- Maintained a high driver rating through excellent communication and navigational skills.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Managed challenging situations calmly by addressing any passenger concerns and complaints that arose during rides politely and professionally.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
Professional Driver
Tausi Transport Services
02.2020 - 01.2021
- Ensured discreet transportation of high-profile individuals by respecting their privacy concerns and demonstrating flexibility with minimal disruption.
- Optimized passenger satisfaction by maintaining a clean and comfortable vehicle atmosphere.
- Guaranteed on-time arrivals by strategically planning routes, factoring in traffic and other road occurrences.
- Handled sensitive situations discreetly to maintain client confidentiality and privacy by ensuring passenger safety standards through strict adherence to traffic regulations and effective defensive driving techniques.
Trainee/Serviceman
National Youth Service
04.2018 - 11.2019
- Paramilitary training
- Response to hazards
- Parade display
- Crowd management and control
- Maintained high levels of physical fitness, successfully completing rigorous military training programs and passing annual fitness assessments.
Education
Associate of Applied Science - Automotive Engineering
P.C Kinyanjui Technical Collage
Nairobi 11.2022 - 11.2022
High School Diploma -
Ruthagati Boys High School
Nyeri, Kenya 01.2014 - 11.2017
Skills
Cleanliness
Punctuality
Vehicle maintenance
Adaptability and flexibility
Wheelchair assistance
Effective communication skills
Problem-solving abilities
Vehicle maintenance
Accomplishments
- Achieved high customer ratings for service quality, i was Recognized for exceptional customer service and received appreciation and positive online reviews.
Additional Information
Referees;
1.Mr.Ndei
Director Tausi Transport Services
+2540724583852
2. Ms.Wanjugu
Manager Operations
Samla fleet
+254712372269
Timeline
Associate of Applied Science - Automotive Engineering
P.C Kinyanjui Technical Collage
11.2022 - 11.2022
Taxi/Uber Partner
SAMLA FLEET
02.2022 - Current
Professional Driver
Tausi Transport Services
02.2020 - 01.2021
Trainee/Serviceman
National Youth Service
04.2018 - 11.2019
High School Diploma -
Ruthagati Boys High School
01.2014 - 11.2017
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