Swimming and Reading
Hi, I’m
ENNA MWENDE
SALES ADMINISTATOR /EXPORTS CORDINATOR
NAIROBI
Summary
Dynamic professional with a proven track record at AMIRAN KENYA LIMITED, excelling in export documentation and supply chain optimization. Demonstrated leadership in coordinating cross-functional teams and fostering strong client relationships. Achieved a 20% reduction in stock discrepancies through meticulous inventory management. Skilled in effective communication and project management.
Collaborative coordinator eager to leverage knowledge in freight forwarding and logistics. Skilled in tracking shipments, managing customs documentation and working effectively with cross-functional teams. Strong negotiation skills with good understanding of international trade regulations.
Overview
11
years of professional experience
1
Certification
Work History
AMIRAN KENYA LIMITED
Sales and Export Coordinator Ethiopia
01.2019 - Current
Job overview
- Proficiency in Epicor system: Prepare quotes, order entries, invoice processing, Reporting, monitoring stocks and stock movement.
- Prepare and process export documentation i.e. EAC, COMESA certificates, and COO as per the customer’s requirements.
- Booking of PVOC inspection
- Application of Phytosanitary certificate to ensure that the products meet Import requirement of the country being sent to
- Ensure that the documents are sent to KNCCI to be chamberized on a timely manner
- Ensure compliance with all relevant export regulations, including obtaining proper documentation and maintaining knowledge of ever-changing international trade policies.
- Maintain strong relationships with clients to understand their needs and provide tailored solutions.
- Collaborate with internal departments to ensure timely delivery of products and services.
- Coordinate logistics for efficient transportation, reducing shipping costs and transit times.
- Ensure all Export documentation is saved both on soft and physical files for KRA and auditing purposes
- Coordinate with clearing agents to ensure timely and efficient clearance of goods through customs
- Processing of supplier payments for services and ensuring the Invoices are accurate
- Ensure all exports are exited in the customs system
- Single Point of Contact (SPOC): Consolidate communication, streamline processes and ensure seamless coordination between the different departments, Stakeholders (Suppliers, Customs agents, Banks, Transporters, DHL) as well as adhering to the confidential policy of the company to ensure proper flow of communication and reduced lead time due to a shortened chain.
- Maintaining a weekly report of goods shipped and following up on any documentation required.
AMIRAN KENYA LIMITED
Sales and Exports Cordinator East Africa
01.2016 - 01.2019
Job overview
- To prepare and process export documentation i.e., EAC, COMESA certificates, and COO were applicable as per the customer’s requirements.
- Maintaining shipping records, keeping accurate documentation and interacting with freight agents.
- Booking and tracking outbound freight with carriers and overseas Agents.
- Prepare quotations and agent billings
- Timely follow-up of priority orders and delivery appointments.
- Ensure that all import/export activities comply with relevant laws and regulations
- Follow up on export clients regarding customs documentation (Import Permit, Import entries, Exit notes and Road Manifests).
- Maintaining a weekly report of goods shipped and following up on any documentation required.
- Sharing of the required documents with our appointed clearing agents as well as transporters
- Booking of PVOC Inspection
- Coordinate with clearing agents to ensure timely and efficient clearance of goods through customs based on agreed upon targets for clearing.
- Maintain contact with all clearing agents and other regulatory bodies to ensure that we are compliant with all regulations
AMIRAN KENYA LIMITED
Sales Administrator Agro Division
01.2015 - 01.2016
Job overview
- Customer service: Answer customer questions, provide after-sales support, and resolve order issues
- Order processing: Take and process customer orders, ensure accuracy, and manage delivery timeliness
- Record management: Maintain customer records, update databases, and keep the company's customer relationship management (CRM) system up to date
- Reporting: Generate and analyze sales reports to measure performance
- Administrative support: Schedule meetings, manage correspondence, and provide administrative assistance to the sales team
- Communication: Demonstrate strong communication and interpersonal skills to interact with customers and internal teams
- Problem-solving: Use problem-solving skills to address customer inquiries and resolve order-related issues
- Invoicing: Raise invoices and process payments
- Stock and supplies: Check stock and re-order supplies
AMIIRAN KENYA LIMTED
Warehouse Assistant Chemicals and Fertilizer
01.2014 - 12.2014
Job overview
- Effectively managed bin card for Chemical and Fertilizer stores thus contributing to cost control by minimizing stock wastage, preventing stock outs optimizing inventory turnover and facilitating informed procurement decisions, ultimately streamlining operational costs.
- Compiled and submitted daily reports on goods dispatch, tracking an average of 150 dispatches per month to ensure timely and accurate record-keeping
- Assisted in supervising the loading and offloading of goods, coordinating with a team of 10 personnel to ensure efficient and safe handling of products.
- Monitored and maintained stock and order levels, reducing stock outs and overstock situations by 20% through proactive inventory management.
Education
COMPUTER PRIDE
Certificate from Project Management
04.2001
THE UNIVERSITY OF NAIROBINairobi, Nairobi Province, Kenya
Bachelor of Commerce from PROCUREMENT AND SUPPLY CHAIN OPTION
04.2001
KENYA METHODIST UNIVERSITYNairobi, Nairobi Province, Kenya
Diploma from Business Management
04.2001
Skills
Export documentation expertise
Accomplishments
- Awarded best employee of the year; 2021.
Dale Carnegie, 2022; Award in Effective communication and Public Relations.
Participate in the Women's Basketball Premier League with several medals and certificates. - Participate in Stanchart marathon
- Consistently meets Ethiopia sales targets by 100%.
Certification
Best employee of the year Amiran Kenya
Interests
Timeline
Sales and Export Coordinator Ethiopia
AMIRAN KENYA LIMITED
01.2019 - Current
Sales and Exports Cordinator East Africa
AMIRAN KENYA LIMITED
01.2016 - 01.2019
Sales Administrator Agro Division
AMIRAN KENYA LIMITED
01.2015 - 01.2016
Warehouse Assistant Chemicals and Fertilizer
AMIIRAN KENYA LIMTED
01.2014 - 12.2014
COMPUTER PRIDE
Certificate from Project Management
04.2001
THE UNIVERSITY OF NAIROBI
Bachelor of Commerce from PROCUREMENT AND SUPPLY CHAIN OPTION
04.2001
KENYA METHODIST UNIVERSITY
Diploma from Business Management
04.2001
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