EMMY AMONDI OWARE
REMOTE EXECUTIVE ASSISTANT | EXECUTIVE OPERATIONS | WRITER | CLIENT SUCCESS SPECIALIST
Nairobi
Summary
Executive Partner and remote operations professional with experience supporting C-suite executives through calendar management, inbox management, project coordination, research, documentation, client communications, and operational execution. Skilled in executive support, business writing, content creation, and cross-functional collaboration. Known for anticipating needs, creating systems, improving workflows, and delivering exceptional client experiences in fully remote environments.
Overview
2
2
Certifications
2
2
years of professional experience
Work History
Executive Partner
Athena
02.2026 - Current
- Managed complex executive calendars across multiple time zones
- Maintained executive inboxes averaging 80+ daily emails and prioritized communications
- Prepared meeting agendas, action items and executive summaries
- Conducted market research and competitive analysis
- Drafted business correspondence, proposals, agreements and contracts
- Coordinated projects across multiple stakeholders
- Created SOPs and documentation
- Managed confidential executive information
- Scheduled meetings and coordinated follow-up actions
- Reorganized over 500 digital files into standardized folders, reducing document retrieval time
- Supported client relationship management and executive decision-making
- Assisted with strategic planning and operations
Host
Renewed Minds Podcast Ke
09.2024 - Current
- Planned and hosted podcast interviews
- Managed guest outreach and scheduling
- Developed interview questions
- Produced written episode descriptions
- Created promotional content
- Managed social media promotion
Content Writer
Mambo EdTech Media
08.2025 - 12.2025
- Crafted SEO-friendly content for websites and blog posts to increase organic traffic.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Improved content quality by conducting thorough research and incorporating industry trends.
- Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
- Optimized articles using keyword research
- Edited AI-generated content
- Developed website copy
- Fact checked sources
Central Product Services Executive
TechSpirit
11.2024 - 12.2025
- Managed the approval process for customer withdrawals within the sports product, ensuring that all transactions are verified and compliant before being processed by payments team.
- Smoothly collaborated with the payments team to streamline the withdrawal process, reducing delays and enhancing customer experience.
- Handled and resolved a wide range of customer inquires and concerns related to accounts, bonuses, transactions and betting, escalated through internal teams or directly from customers via email and chat.
- Worked closely with product teams to address and resolve any technical or operational issues impacting customers.
Education
BSc. - Journalism (Print media)
Jomo Kenyatta University of Agriculture and Technology (JKUAT)
12-2019
Skills
Google Workspace
Microsoft Office
Slack
Zoom
Asana
Dropbox
Canva
ChatGPT
Claude
Gemini
CRM systems
SEO Writing
WordPress
Calendar Management
Travel Coordination
Project Management
Research
AI Productivity Tools
Certification
Training on SEO, SEM, Social Media Marketing, Content Marketing, Email Marketing, Web Analytics, E-Commerce.
References
Charity Murungi, Regional Manager, charity.murungi@zeraki.co.ke, +254 723 501 473, Zeraki
Timeline
Executive Partner
Athena
02.2026 - Current
Content Writer
Mambo EdTech Media
08.2025 - 12.2025
Central Product Services Executive
TechSpirit
11.2024 - 12.2025
Host
Renewed Minds Podcast Ke
09.2024 - Current
BSc. - Journalism (Print media)
Jomo Kenyatta University of Agriculture and Technology (JKUAT)