Emmanuel Kangiri Muturi
Human Resource Professional
Nairobi, Nairobi Province
Summary
Human Resource and Administrative professional with a strong foundation in recruitment support, employee records management, HRIS and labor laws compliance. Skilled in confidential employee information handling, preparation of training material and facilitation as well as onboarding and supporting HR projects. Adept at providing administrative support, managing data with accuracy and ensuring alignment with organizational policies and legal requirements. Passionate about driving human capital HR functions and contributing to organizational success.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Administrative Assistant.
National Registration Bureau
10.2022 - Current
- Overall Purpose- Responsible for processing and entering information into the registration system, ensuring the integrity and completeness of records.
- Enquiry Handling
- Responds to inquiries from the public regarding the issuance of National Identity Cards.
- Provides clear and accurate information on registration processes and requirements.
- Applicant Advising
- Advises applicants on the necessary documentation and procedures for various registration services.
- Offers guidance on the completion of application forms and necessary supporting documents.
- Application Processing
- Receives and scrutinizes applications for registration and registration records.
- Ensures the completeness and accuracy of information provided by applicants.
- Issues application forms for duplicate identity cards to eligible applicants.
- Facilitates the processing of duplicate identity card applications in adherence to established procedures.
- Data Entry
- Inputs and updates data into the registration system from various sources including paper documents, spreadsheets, and recordings.
- Data Verification & Validation
- Examines and validates the accuracy of documents submitted during the registration process, promoting accuracy.
- Conducts routine checks to ensure data integrity.
- Document Management
- Sorts and files processed identity cards systematically for easy retrieval, both physical and digital reducing turnaround tome by about 30%
- Confidentiality
- Maintains confidentiality and security of all registration-related documents.
- Teamwork
- Collaborates with colleagues and government agencies to ensure effective service delivery.
- Reporting
- Compiles simple and accurate reports on the registration of persons and the general coordination of office activities on a monthly basis
- Provides regular updates on registration activities to supervisors and relevant stakeholders.
- Provided ongoing administrative support to the HR department by managing schedules, coordinating meetings, preparing documentation, and maintaining organized filing systems.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Compiled employee records from individual departments to maintain central files.
- Tracked various statistics and kept detailed records to support human resources department.
Retail- Customer Experience Executive
Emerald Beam Electricals
11.2021 - 09.2022
- Overall Purpose- responsible for establishing and maintaining strong relationships with clients, promoting the company's electrical products, and achieving sales targets.
- Achieved and exceeded sales targets through effective sales strategies.
- Conducted product presentations and demonstrations to potential clients.
- Built and maintained positive relationships with existing and potential customers.
- Understood customer needs and provided effective solutions using Emerald Beam Electricals products.
- Trained and educated customers on the proper use and maintenance of our products.
- Provided technical assistance and support to customers when needed.
- Analyzed customer feedback and market trends to recommend improvements or new products.
- Responded to customer inquiries in a professional manner.
Education
Bachelor in Business Administration & Management - Human Resource Management & Business Management
St. Paul’s University
11.2024
Diploma in Business Management -
St. Paul’s University
10.2020
Kenya Certificate of Secondary Education -
Lenana School
11.2018
Skills
Enquiry Handling
Data Entry
Data Verification & Validation
Document Management
Confidentiality
Teamwork
HRMS
Administrative Support
HR Policies & Labor Laws
MS Suite
Event planning
Training Coordination
Recruitment & Selection Support
Human Resource Audit
AI Skills
Certification
Certified Human Resource Professional | HRMPEB | Part II
Professional Body Membership.
Institute of Human Resource Managers (IHRM).
Membership No.
Status: Active.
References
Available upon request.
Timeline
Administrative Assistant.
National Registration Bureau
10.2022 - Current
Retail- Customer Experience Executive
Emerald Beam Electricals
11.2021 - 09.2022
Bachelor in Business Administration & Management - Human Resource Management & Business Management
St. Paul’s University
Diploma in Business Management -
St. Paul’s University
Kenya Certificate of Secondary Education -
Lenana School