Summary
Overview
Work History
Education
Skills
Software
Work Availability
Interests
Timeline
EMMANUEL KAMADI DAGAYE

EMMANUEL KAMADI DAGAYE

IT CONSULTANT
Majengo,Vihiga
The supreme art of war is to subdue the enemy without fighting.
Sun Tzu

Summary

Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Devoted troubleshooter with deep understanding of system architecture and diagnostics.

Overview

2
2
Languages
15
15
years of post-secondary education
1
1
year of professional experience

Work History

IT Intern

VIHIGA COUNTY GOVERNMENT
MBALE , VIHIGA
2021.01 - Current
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Trained and supported end-users with software, hardware and network standards and use processes.
  • Installed, modified and repaired software and hardware to resolve technical issues.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.

IT Intern

VIHIGA COUNTY GOVERNMENT
MBALE , VIHIGA
2018.07 - 2018.09
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Trained end-users of [Software] and [Software] on use, functionality and application to business problems.
  • Trained and supported end-users with software, hardware and network standards and use processes.
  • Addressed all questions and concerns from end users regarding [Type] program.
  • Handled computer system troubleshooting and provided technical support to entire team for computer operations.

Assistant Civil Works Supervisor

Dynamo Construction Co. Ltd
2015.12 - 2016.08
  • Providing account of used material on site.
  • Liaising with the director on matters Laborer’s payments and enrollment.
  • Note taking.

Education

Bachelor of Science - Information Technology

Technical University Of Mombasa, Mombasa, Kenya
2016.01 - Current
  • Coursework in Network Systems Administartion, Advanced database management and ICT ethics and Code of conduct e.t.c

High School Diploma -

Chavakali High School, Vihiga, Kenya
2011.02 - 2015.11
  • KCSE level
  • Member of Drama club

St Francis Hambale Primary School, Vihiga, Kenya
2006.01 - 2010.11

KCPE level

Skills

Flexibility and ability to adapt to any kind of workundefined

Software

Mobile and Web programing

Desktop Programing

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Gaming

Travel

Reading

Timeline

IT Intern - VIHIGA COUNTY GOVERNMENT
2021.01 - Current
IT Intern - VIHIGA COUNTY GOVERNMENT
2018.07 - 2018.09
Technical University Of Mombasa - Bachelor of Science, Information Technology
2016.01 - Current
Assistant Civil Works Supervisor - Dynamo Construction Co. Ltd
2015.12 - 2016.08
Chavakali High School - High School Diploma,
2011.02 - 2015.11
St Francis Hambale Primary School - ,
2006.01 - 2010.11
EMMANUEL KAMADI DAGAYEIT CONSULTANT