Mobile and Web programing
EMMANUEL KAMADI DAGAYE
IT CONSULTANT
Majengo,Vihiga
The supreme art of war is to subdue the enemy without fighting.
Sun Tzu
Summary
Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Devoted troubleshooter with deep understanding of system architecture and diagnostics.
Overview
2
2
Languages
15
15
years of post-secondary education
1
1
year of professional experience
Work History
IT Intern
VIHIGA COUNTY GOVERNMENT
MBALE, VIHIGA
01.2021 - Current
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Trained and supported end-users with software, hardware and network standards and use processes.
- Installed, modified and repaired software and hardware to resolve technical issues.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
IT Intern
VIHIGA COUNTY GOVERNMENT
MBALE, VIHIGA
07.2018 - 09.2018
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Trained end-users of [Software] and [Software] on use, functionality and application to business problems.
- Trained and supported end-users with software, hardware and network standards and use processes.
- Addressed all questions and concerns from end users regarding [Type] program.
- Handled computer system troubleshooting and provided technical support to entire team for computer operations.
Assistant Civil Works Supervisor
Dynamo Construction Co. Ltd
12.2015 - 08.2016
- Providing account of used material on site.
- Liaising with the director on matters Laborer’s payments and enrollment.
- Note taking.
Education
Bachelor of Science - Information Technology
01.2016 - Current
- Coursework in Network Systems Administartion, Advanced database management and ICT ethics and Code of conduct e.t.c
High School Diploma -
02.2011 - 11.2015
- KCSE level
- Member of Drama club
01.2006 - 11.2010
KCPE level
Skills
Flexibility and ability to adapt to any kind of workundefined
Software
Desktop Programing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Gaming
Travel
Reading
Timeline
IT Intern - VIHIGA COUNTY GOVERNMENT
01.2021 - Current
IT Intern - VIHIGA COUNTY GOVERNMENT
07.2018 - 09.2018
Technical University Of Mombasa - Bachelor of Science, Information Technology
01.2016 - Current
Assistant Civil Works Supervisor - Dynamo Construction Co. Ltd
12.2015 - 08.2016
Chavakali High School - High School Diploma,
02.2011 - 11.2015
St Francis Hambale Primary School - ,
01.2006 - 11.2010
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