Emmanuel Muchesia

As a passionate and detail-oriented airline professional,I deliver seamless travel experiences through expert booking,ticketing and customer support. Key responsibilities include:

• Process flight bookings, reissues, and refunds using Amadeus reservation system
• Provide personalized customer service, resolving queries and complaints with professionalism
• Promoting ancillary services including seat upgrades and baggage options
• Coordinate with airport operations and travel partners to ensure smooth passenger handling.
• Meet and exceed sales targets while ensuring compliance with quality standards.