Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Emily Wanjiku

Nairobi

Summary

, Dedicated Customer support and General worker with hands on experience in customer service and resolving client issues, Maintaining accurate records and supporting systems operations.Strong communication, Multitasking, Problem solving, meeting performance targets focused professional skilled in performing price tag replacements and updates.

Overview

3
3
Languages
1
1
Certification
5
5
years of professional experience

Work History

Warehouse picker and pack

Daktari Msafiri
Kiambu , Kenya
02.2025 - Current
  • Packed and labeled goods for shipment to ensure proper handling and delivery.
  • Assisted in receiving Stock
  • Completed day-to-day duties accurately and efficiently.
  • Followed safety protocols to minimize risks during warehouse operations.
  • Maintained a clean and organized work area to ensure safety compliance.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Contributed innovative and solutions toenhance team performance and outcomes.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Warehouse picker and pack

Coffee factory
Kiambu , Kenya
03.2021 - 08.2023

Verified accuracy of picked items against pick list or customer order.

  • Prepared goods for delivery and dispatch
  • Operated hand-held scanners to track product movement within the warehouse environment.
  • Participated in training sessions to enhance skills in picking processes and equipment use.
  • Reported damaged products or safety hazards to immediate supervisor.

Organized warehouse layout and ensured cleanliness

  • Inspected incoming shipments for quality and accuracy before stocking.
  • Assisted in inventory management by tracking stock levels and product locations.

Education

Chief Mbogori Girls High School
Meru , Kenya

Social Work And Community Development

Thika School of Medical And Health Science
Thika, Kenya
04.2001 -

Skills

  • Order accuracy
  • Package handling
  • Product labeling
  • Material handling equipment
  • Inventory management
  • Workplace organization
  • Technical skill, Email and online communication
  • Customer service
  • Effective communication
  • Resourceful

Languages

English
Upper Intermediate (B2)
B2
Kiswahili
Upper Intermediate (B2)
B2
Kikuyu
Beginner (A1)
A1

Certification

  • Business Analysis and Process Management
  • Driving License

References

References available upon request.

Timeline

Warehouse picker and pack

Daktari Msafiri
02.2025 - Current

Warehouse picker and pack

Coffee factory
03.2021 - 08.2023

Social Work And Community Development

Thika School of Medical And Health Science
04.2001 -

Chief Mbogori Girls High School
Emily Wanjiku