Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.
Overview
8
8
years of professional experience
Work History
Housekeeper
Individual Clients
SAUDI ARABIA
09.2022 - Current
Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Housekeeper
Grand Regency Hotel
Nairobi, Nairobi Province, Kenya
03.2016 - 06.2022
Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
Education
GED -
ZETECH UNIVERSITY
Nairobi, Nairobi Province, Kenya
09.2015
High School Diploma -
ARCH BISHOP NJENGA GIRLS HIGH SCHOOL
Kakamega, Kenya
11.2010
Skills
Laundry Management
Residential Cleaning
Customer Service
Restroom Detailing
Guest Relations
Cleaning Techniques
Supply Inventory Management
Housekeeping
Sorting and Washing Laundry
Baking
Enthusiastic baker, motivated by creativity and mastering of the final art piece of the product.