Hi, I’m
Emelda Adhiambo
Mombasa
Summary
Tech-savvy and service-oriented IT professional with 2+ years of experience providing hands-on support in digital training, system setup, and troubleshooting for non-technical users. Skilled in configuring hardware, managing cloud platforms, and offering responsive technical assistance in dynamic environments. Proven ability to communicate complex IT concepts in simple terms, support cross-functional teams, and maintain reliable technology solutions. Passionate about using technology to empower organizations and enhance productivity through efficient systems and user-focused support
Overview
3
years of professional experience
1
Certification
Work History
Balsons Holdings
Software Developer
03.2025 - Current
Job overview
- Customized and managed WordPress websites, themes, and plugins for various client needs. (This demonstrates working with structured data and meticulous configuration).
- Leveraged Elementor to build engaging, responsive, and high-performance web pages using custom templates and design best practices. (Implies precise input and attention to design details).
- Utilized HTML, CSS, JavaScript, and PHP to build and modify site features, ensuring full functionality and user interactivity. (Highlights technical proficiency and detail-oriented coding).
- Integrated automation tools like HubSpot CRM and Calendly to support marketing and lead generation workflows. (Shows experience with data input into CRM systems and managing workflows, relevant to database systems).
- Applied on-page SEO strategies, schema markup, and metadata optimization to enhance search engine visibility. (Directly relevant to data validation, quality control, and structured data input).
- Ensured responsive design for consistent performance across desktop, tablet, and mobile devices. (Highlights attention to detail and consistency across platforms).
JKUAT Mombasa Campus
Chairperson, IT Club
09.2024 - Current
Job overview
- Organized and facilitated training sessions for club members on various tech topics. (Demonstrates organizational skills and attention to planning).
- Coordinated webinars and in-person workshops by mobilizing learning resources. (Highlights organizational skills and resource management).
- Led resource mobilization to support physical training sessions and ensure effective learning. (Further emphasizes organizational and resource management skills).
We Inspire Africa
Tech Trainer
05.2024 - 07.2024
Job overview
- Trained youth on basic computer skills and digital literacy as part of a skills empowerment program. (Demonstrates proficiency in basic computer skills and the ability to convey information clearly).
- Designed and planned training modules tailored to improve computer and internet proficiency. (Highlights meticulous planning and attention to detail in content creation).
Pwaniteknowgalz
IT Intern
01.2024 - 04.2024
Job overview
- Co-trained students on basic computer skills and WordPress/web development. (Reinforces basic computer skills and attention to instructional detail).
- Guided students through project creation using web technologies after completing training modules. (Implies guiding data input and project organization).
- Supported program coordination and delivery in collaboration with management. (Highlights organizational skills and collaboration).
Ajira/Pwaniteknowgalz
Digital Marketing Intern
09.2023 - 11.2023
Job overview
- Communicated with clients to understand and track project goals and feedback. (Demonstrates meticulous communication and tracking of details).
- Executed and analyzed digital marketing campaigns across social media, email, and search platforms. (Involves data input, tracking, and analysis, aligning with reporting and data validation).
- Managed and updated LinkedIn, Twitter, and Instagram profiles for community engagement and promotion. (Directly relates to data input, maintenance, and quality control of online profiles).
Osiris James Group
IT Intern
09.2023 - 03.2024
Job overview
- Built client solutions using WordPress, including custom themes and plugins. (Reinforces experience with structured data and customization).
- Collaborated with content and design teams to translate mockups into responsive sites. (Highlights attention to detail in translating designs and collaborative skills).
- Used Slack and Trello for remote collaboration, task management, and communication. (Demonstrates strong organizational skills and proficiency with task management tools, useful for prioritizing).
- Conducted testing and code reviews to ensure code quality and performance. (Directly relevant to quality control, identifying and resolving errors).
Pwaniteknowgalz
Web Development Trainee
02.2023 - 04.2023
Job overview
- Trained in HTML, CSS, and GitHub, and built several web projects including a mental health website. (Demonstrates foundational technical skills and project completion, implying attention to detail).
- Gained experience in using WordPress to develop responsive and content-rich websites. (Reinforces experience with content input and organization).
Education
Jomo Kenyatta University of Agriculture and Technology
Bachelor of Science from Information Technology
01.2025
University Overview
- Learn how to develop, maintain, and manage computer and network systems in organizations.
- Equipped with practical skills in managing operating systems, designing software, analyzing systems, building network applications, and programming.
Jomo Kenyatta University of Agriculture and Technology
Diploma from Information Technology
06.2022
University Overview
- Encompasses a thorough grounding in the fundamental skills and a theoretical understanding of IT.
- Exposed to Java programming, VB.net, HTML, J2ME, Java scripting, as well as networking and business communication.
Cybersecurity training
10.2024
University Overview
- Conducted a security risk assessment.
- Secured the network.
- Secured data testing security posture.
- Evaluated and improved program effectiveness.
Skills
- Data Input & Management
- Quality Control
- Database Management Systems
- Organizational Skills
- Reporting
- Technical Proficiency
- Attention to Detail
Certification
- Digital Marketing (Ajira / Pwaniteknowgalz)
- Web Development Training (Pwaniteknowgalz)
- Tech Training Facilitator (We Inspire Africa)
Leadership And Community Involvement
Leadership And Community Involvement
- Chairperson, IT Club - JKUAT Mombasa Campus
- Tech Trainer - We Inspire Africa
- Event Organiser - Pwaniteknowgalz IWD Events, Dance Events
Timeline
Software Developer
Balsons Holdings
03.2025 - Current
Chairperson, IT Club
JKUAT Mombasa Campus
09.2024 - Current
Tech Trainer
We Inspire Africa
05.2024 - 07.2024
IT Intern
Pwaniteknowgalz
01.2024 - 04.2024
Digital Marketing Intern
Ajira/Pwaniteknowgalz
09.2023 - 11.2023
IT Intern
Osiris James Group
09.2023 - 03.2024
Web Development Trainee
Pwaniteknowgalz
02.2023 - 04.2023
Jomo Kenyatta University of Agriculture and Technology
Bachelor of Science from Information Technology
Jomo Kenyatta University of Agriculture and Technology
Diploma from Information Technology
Cybersecurity training