Elsy Lolidia Teria

To exemplify excellence in all that I do by rendering committed, dedicated and high quality services in my entire endeavor. Always being ready to confront challenges that may come along my way; maintaining an intellectually keen and poised approach to work; keeping an eye on emerging industry trends; always projecting a responsible personality; and being obedient and dutiful to my superiors while inspiring my juniors as a role model.

Experienced with customer interactions, effective communication, and problem-solving. Utilizes active listening and empathy to address customer concerns. Track record of maintaining calm and professional demeanor in high-pressure situations.

Results-driven call center professional with solid experience in customer service and communication. Adept at resolving issues efficiently and maintaining high customer satisfaction. Strong focus on team collaboration, adaptability, and achieving targets. Skilled in active listening, problem-solving, and multitasking. Reliable and flexible in meeting changing needs.

• Resolved product issue through consumer testing.
• Achieved retaining customers through effectively helping with processing orders and providing the products and services.