ELKANAH MACHOGU OUKO
Mombasa
Summary
-To make openness, participation, and distributed decisions in making more common experiences in technology and I.C.T
Experienced and knowledgeable Information Technology professional possessing in-depth knowledge and understanding of numerous software packages, operating systems, and hardware. Skilled in systems administration, network administration, providing first-level end-user help desk support, and identifying and resolving technical issues and concerns.
Overview
12
12
years of professional experience
Work History
Assistant I.T.
Mega Garment Industries Kenya (EPZ) LTD
05.2019 - Current
- Every day in the morning and evening physically check and verify all the biometric machines are in their perfect working condition, importantly all the biometric machines' dates & times should be synchronized
- To download day-to-day attendance logs of all employees into the system for attendance processing
- To upload day-to-day attendance logs of all employees to the Olive system for payroll processing
- Taking off all the systems backup and maintenance for security reasons after every two weeks
- Monitoring and maintaining all CCTV cameras and reporting to the security concern department should an incident be captured whenever required
- Troubleshooting system and network problems, diagnosing and solving hardware and software faults
- Prioritizing and managing open cases at one time, and most importantly, responding within agreed-upon time limits to call-outs
- Carrying out all the systems upgrades and updates whenever required
- Attending user at their quest whenever they face any problem with systems
- Familiarizing users with the basics of handling and operating a system in a conventional way to reduce the system faults caused by users
- Managing systems security by deploying well-planned security measures that protect systems from any external attack that may arise due to system security lapses i.e
- Installing and updating a genuine antivirus on all the systems where applicable
Assistant I.T.
Mombasa Apparel EPZ – Unit 1
07.2018 - 05.2019
- Machine set up, performing system tunings and routine maintenance
- CCTV monitor, primary maintenance, repair, and installation
- DVR and NVR configuration for new CCTV camera installation
- New CCTV camera configuration and installation
- Network set up and troubleshooting installation
- Printer installation and maintenance
- Offering user support and training staff on how to use various information systems
- Installation of G-pro Software into the machines
- Configuration of G-pro terminals and connections of the terminals in the sewing lines
IT Support
Mombasa Apparel EPZ – Unit 3
10.2017 - 07.2018
- Machine set up, performing system tunings and routine maintenance
- Network set up and troubleshooting installation
- Printer installation and maintenance
- Offering user support and training staff on how to use various information systems
- CCTV monitor, primary maintenance, repair, and installation
- DVR and NVR configuration for new CCTV camera installation
- New CCTV camera configuration and installation
IT Support
Mombasa-Apparel EPZ - Unit 3
01.2015 - 12.2016
- Registering employees and uploading data into a clocking machine
- Downloading Punching data from the clocking machines
- Machine set up, performing system tunings and routine maintenance
- Network set up and troubleshooting installation
- Printer installation and maintenance
- Offering user support and training staff on how to use various information systems
- CCTV monitor, primary maintenance and installation
Intern
National Environment Management Authority (N.E.M.A)
03.2013 - 03.2014
- Offering user support and training staff on how to use various information systems
- Assisting work on the development and maintenance of the industry database system for the automation management of NEMA’s licensing functions
- Machine set up, performing system set up and routine maintenance
- Network set up and troubleshooting
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Diploma - Information Technology Qualification: Level 2 IVQ systems support
Kenya Christian Industrial Training Institute
08.2013
Certificate - Information Technology qualified in level 1 IVQ certificate for IT users
12.2012
Computer Packages -
Marmanet Polytechnic
03.2012
K.C.S.E -
Marmanet Secondary School
11.2008
K.C.P.E -
Queen Esther School
11.2004
Skills
- Windows 7
- Windows 10
- MS Office Suite 2003
- MS Office Suite 2007
- MS Office Suite 2010
- Adobe Suite
- Word Press
- CCTV operations
References
- Denis Tumaini, I.T MANAGER, MEGA GARMENTS INDUSTRIES (EPZ) LTD, 0714707380, P.O BOX 81034, Mombasa, Kenya, 80100
- EVANS MANENO, 0720767294, 0734767294, I.T MANAGER, ASHTON APPAREL INDUSTRIES (EPZ) LTD, P.O BOX 43371, Mombasa, Kenya, 80100
- Allan Kapten, 0725-632-336, ICT Officer II, National Environment Management Authority-Kenya, kaptenallan@gmail.com, P.O Box 68254, Nairobi, Kenya, 00200
Skillsprofile
Windows 7, Windows Vista, Windows XP, MS Office Suite 2003/2007/2010, Adobe Suite, Word Press
Timeline
Assistant I.T.
Mega Garment Industries Kenya (EPZ) LTD
05.2019 - Current
Assistant I.T.
Mombasa Apparel EPZ – Unit 1
07.2018 - 05.2019
IT Support
Mombasa Apparel EPZ – Unit 3
10.2017 - 07.2018
IT Support
Mombasa-Apparel EPZ - Unit 3
01.2015 - 12.2016
Intern
National Environment Management Authority (N.E.M.A)
03.2013 - 03.2014
Certificate - Information Technology qualified in level 1 IVQ certificate for IT users
Computer Packages -
Marmanet Polytechnic
K.C.S.E -
Marmanet Secondary School
K.C.P.E -
Queen Esther School
Diploma - Information Technology Qualification: Level 2 IVQ systems support
Kenya Christian Industrial Training Institute
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