Summary
Work History
Education
Skills
Timeline
Generic

ELIZABETH WANJA MAINA

FRONT OFFICE
MATATHIA,13

Summary

Dynamic Front Desk Receptionist with a proven track record at a leading hospitality company, excelling in customer service and guest relations. Expert in front office management and cash handling, ensuring a welcoming environment while maintaining confidentiality. Recognized for enhancing guest experiences and streamlining check-in processes, contributing to overall operational efficiency.

Work History

Front Desk Receptionist

  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Collected room deposits, fees, and payments.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Completed all tasks in compliance with company policies and procedures.

Education

SECRETARIAL -

TRANS EASTERN AIRLINES AVIATION COLLEGE(TEAAC)
NAIROBI
04.2001 -

Skills

Customer service

Timeline

SECRETARIAL -

TRANS EASTERN AIRLINES AVIATION COLLEGE(TEAAC)
04.2001 -

Front Desk Receptionist

ELIZABETH WANJA MAINAFRONT OFFICE