ELIZABETH NYAWADE OGONYA
ADMINISTRATOR
NAIROBI
Summary
Enthusiastic Administrator/Marketing Manager adept at working with colleagues and customers of all backgrounds. Team builder and clear communicator with strong problem solving and planning skill
Overview
15
15
years of professional experience
16
16
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Administrator/ Marketing Manager
Marvel Lifestyle
Nairobi
03.2023 - Current
- Key Contributions & Results:
- Managed executives' calendars, scheduled meetings, and coordinated travel arrangements
- Prepared and edited correspondence, reports, and presentations
- Handled sensitive information and maintained confidentiality
- Conducted research and compiled data for various projects
- Assisted with event planning and organization
- Chair cooperate meetings on behalf of Managing director.
- Collected, validated, and distributed information to employees.
- Entered and maintained departmental records in company database.
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated staff performance and provided coaching to address inefficiencies.
Administrative Manager
Ace Aviation limited
NAIROBI
12.2020 - 02.2023
- Key Contributions & Results:
- Preparation of monthly business reports
- Assisted COO with planning and execution of office renovation.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Carry customer survey and ensure customer service is up to standard
- Perform any other duties as may be assigned from time to time.
- Delivered performance reviews, recommending additional training or advancements.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Personal Assistant to the Managing Director
Vector International Ltd
05.2011 - 12.2014
- Key Contributions & Results:
- Receiving important business calls and recording when the MD is in meetings
- Booking flights and reservations for the managing director
- Displayed absolute discretion at handling confidential information.
- Attended meetings, took notes and tracked action items.
- Booking appointments for the MD
- Kept detailed track of household and maintenance inventory and schedules.
- Oversaw personal and professional calendars and coordinated appointments for future events.
Personal Assistant to the Managing Director
Russ Motors Ltd
Nairobi
03.2010 - 04.2011
- Key Contributions & Results:
- Receiving important business calls and recording when the MD is in meetings
- Booking airline tickets and making reservations for the MD
- Administrative and office work
- Making important phone calls to different clients
- Drafting emails to relevant contacts
- Handling all customers’ needs when they walk in
- Follow up on client satisfaction, about the company’s trainings and products
- Booking appointments for the managing director
Youth Coordinator, Volunteer
Amnesty International Kenya
11.2008 - 11.2008
- Key Contributions & Results:
- Organize monthly meetings on progress of the program with various Churches, Hospitals, Youth Centers, Social workers and other likeminded Organizations
- Support orphaned teenagers by Organizing College Fees via Churches
- Address the youth on pregnancy matters.
- Created safe and positive environment conducive to learning and activities.
- Maintained clean, neat, and operational facilities to serve program needs.
Education
Associate of Science - Flight Operations And Disparch
Ace Aviation Academy
Wilson Airport 08.2020 - Current
Bachelor of Arts - Business Administration
Makerere Uganda
Kampala Uganda. 04.2016 - 04.2020
Associate of Arts - Tours And Travel Management
Nairobi Aviation
Nairobi 04.2012 - 05.2012
Associate of Arts - Diploma Consultant Course in Tour Operations
Global Institute of Tourism And Management
Nairobi 05.2009 - 05.2010
Associate of Arts - Certificate in Cabin Crew
Global Institute of Tourism
Nairobi 05.2009 - 05.2010
Certificate in Tour Operations Foundation - undefined
Global Institute of Tourism & Management Studies
03.2009 - 05.2009
Associate of Arts - Certificate in Tour Operations Foundation
Global Institute of Tourism & Management
03.2009 - 06.2009
Certificate of Secondary Education O Level -
Ntinda View Collage
Kampala,Uganda 08.2002 - 04.2006
Advanced Certificate Secondary Education A Level
Lake Side Collage
Kampala, Uganda 05.2006 - 11.2008
Skills
Persuasive Adaptable Customer Care skills Multi-tasking Time management Data entry Decision making skills Air Ticketing IATA Listening Skills Attention to detail Tenacity
Public and Media Relations
Market Positioning
Budgeting and Allocation
Corporate Communications
Excellent Communication
Clerical Support
Staff Management
Certification
IATA / UFTAA/ FAA
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrator/ Marketing Manager
Marvel Lifestyle
03.2023 - Current
Administrative Manager
Ace Aviation limited
12.2020 - 02.2023
Associate of Science - Flight Operations And Disparch
Ace Aviation Academy
08.2020 - Current
Bachelor of Arts - Business Administration
Makerere Uganda
04.2016 - 04.2020
Associate of Arts - Tours And Travel Management
Nairobi Aviation
04.2012 - 05.2012
Personal Assistant to the Managing Director
Vector International Ltd
05.2011 - 12.2014
Personal Assistant to the Managing Director
Russ Motors Ltd
03.2010 - 04.2011
Associate of Arts - Diploma Consultant Course in Tour Operations
Global Institute of Tourism And Management
05.2009 - 05.2010
Associate of Arts - Certificate in Cabin Crew
Global Institute of Tourism
05.2009 - 05.2010
Associate of Arts - Certificate in Tour Operations Foundation
Global Institute of Tourism & Management
03.2009 - 06.2009
Certificate in Tour Operations Foundation - undefined
Global Institute of Tourism & Management Studies
03.2009 - 05.2009
Youth Coordinator, Volunteer
Amnesty International Kenya
11.2008 - 11.2008
Advanced Certificate Secondary Education A Level
Lake Side Collage
05.2006 - 11.2008
Certificate of Secondary Education O Level -
Ntinda View Collage
08.2002 - 04.2006