Summary
Overview
Work History
Education
Skills
Key Qualifications
Certification
Accomplishments
Timeline
Generic

ELIZABETH WANJIRU MWANGI

Nairobi

Summary

Experienced Human Resource and Administration Manager with over 18 years of experience, including 10 years in HR management within a media conflict resolution and development project in South Sudan & Tech Company. A dedicated team player with strong management skills, attention to detail, and a deep respect for cultural diversity. Proven ability to effectively lead teams, solve problems, work on policies, performance management and achieve organizational goals.

Professional assistant with experience in managing executive schedules, coordinating meetings, and handling confidential information. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs and trusted for efficiency. Skills include calendar management, travel arrangements, and effective communication. Known for organizational skills and proactive problem-solving.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Head of People & Culture

Crescent Tech Ltd
03.2014 - Current
  • Coordinating selection processes by liaising with Head of Departments, scheduling interviews, and conducting background checks
  • Maintaining harmonious working relations through effective communication with staff and department heads
  • Participating in manpower forecasting and planning with Head of Departments by forecasting future needs, gap analysis and developing strategies for human resource management
  • Creating and updating employee contracts, reviewing annually to ensure they align to the current legislation and the company's needs, reviewing all job descriptions to ensure accuracy as well administering employee health insurance programs
  • Facilitating grievance handling procedures, including documentation, investigation, and follow-up to ensure timely resolution
  • Responsible for creating training and development programs to onboard new staff, matching mentors with mentees to boost professional development and by identifying and closing organizations skills gaps through upskilling initiatives and organizing team building
  • Supervising performance management activities by ensuring that all phases of the review cycle are completed on schedule
  • Managing the 360% performance review by planning, monitoring, developing, rating and rewarding the employees in line with the organizational goals & objectives
  • Overseeing payroll processing, ensuring accuracy, compliance with statutory regulations, and timely disbursement of salaries
  • Spearheading updates and development of staff policies, including employee handbook and ensuring relevance and adherence laws and regulations, staying informed about any changes in laws and regulations that might affect the company activities and adjust internal rules appropriately
  • Monitoring staff attendance, identifying trends, and generating reports to support workforce planning and management
  • Coordinating with heads of departments, finance and marketing to create department budget
  • This includes reviewing prior budgets, establish the organizations goals and eventually monitoring and tracking expenses to help identify any budget deviations and take corrective action if necessary
  • Responsible for fostering a culture of employee growth and continuous learning to improve staff and the organisation, ensuring flexibility and recognition
  • Overseeing the timely renewal of business permits, ensuring compliance with regulatory requirements to maintain uninterrupted business operations
  • Managing the end-to-end process of work permit applications and renewals for expatriates, including documentation, liaising with immigration authorities, and tracking expiration dates
  • Coordinating the renewal of general insurance policies, including medical, motor vehicle, and business liability insurance, to ensure continuous coverage and risk mitigation
  • Administered and monitored employee phone allowances, ensuring accurate allocation, cost control, and timely reimbursements
  • Oversaw the management of company vehicle fuel usage and mileage reports, ensuring accurate tracking, budget adherence, and compliance with company policies
  • Supervised office support services, including procurement, facility maintenance, cleaning, and repairs, to ensure a well-functioning and efficient work environment
  • Managed petty cash transactions, ensuring proper documentation, reconciliation, and compliance with financial policies
  • Handled company credit card transactions, verified expenditures, and conducted monthly account reconciliations to maintain financial accuracy and accountability

Administrative Assistant

Gurtong Trust - Peace & Media Project, South Sudan
06.2005 - 02.2014
  • Managed petty cash accounting and prepared requisitions for payments
  • Prepared payroll and bank reconciliations
  • Facilitated organizational trips, including booking flights and accommodation
  • Organized meetings and ensured proper logistics were in place
  • Managed office supplies, asset inventory, and maintained proper filing systems

Secretary

Mariaria & Company Advocates
01.2005 - 05.2005
  • Performed secretarial duties, including document typing and handling office communications
  • Managed visitor reception and directed them to appropriate offices
  • Operated office machines such as fax and photocopier

Receptionist

Easton Holdings
01.2004 - 12.2004
  • Managed front office operations and performed secretarial duties
  • Handled petty cash and typed correspondence
  • Supported other administrative tasks as assigned

Education

Professional Certificate - Certified Human Resource Professional

MT Kenya University
Thika
12-2025

Bachelor of Business Management - Human Resource Management Option

Mt Kenya University
Nairobi, Kenya
01.2013

Certificate - Media Skills Training

Gurtong Trust-Peace & Media Project
Juba, South Sudan
01.2012

Diploma in Business Management -

Kenya Institute of Management
Nairobi, Kenya
01.2009

Certificate - Role of Media in Elections

Gurtong Trust-Peace & Media Project
Juba, South Sudan
01.2009

Certificate - QuickBooks

Nairobi Institute
Nairobi, Kenya
01.2007

Certificate in Secretarial Studies -

Thika Institute of Technology
Thika, Kenya
01.2003

Skills

  • Multitasking and organization
  • Strong communication skills
  • Dedicated team player
  • Appointment scheduling
  • Schedule management
  • Discretion and confidentiality
  • File and database management
  • Calendar management proficiency
  • Travel coordination
  • Teamwork and collaboration
  • Problem-solving
  • Decision-making

Key Qualifications

  • Certified Human Resource Professional, Mt Kenya University, Thika, Kiambu, Ongoing
  • Bachelor of Business Management - Human Resource Management Option, Mt Kenya University, Nairobi, Nairobi, 05/2013
  • Diploma in Business Management, Kenya Institute of Management, Nairobi, Nairobi, 05/2009
  • Certificate in Secretarial Studies, Thika Institute of Technology, Thika, Kiambu, 05/2003
  • Certificate, QuickBooks, Nairobi Institute, Nairobi, Nairobi, 05/2007
  • Certificate, Role of Media in Elections, Gurtong Trust-Peace & Media Project, Juba, Central Equatoria, 05/2009
  • Certificate, Media Skills Training, Gurtong Trust-Peace & Media Project, Juba, Central Equatoria, 05/2012

Certification

  • IHM Member
  • CHRP-Ongoing

Accomplishments

One of my key accomplishments was implementing a 360-degree performance review, which improved team collaboration and feedback culture, leading to a 30% increase in employee engagement.

I also introduced an in-office medical camp, where we partnered with healthcare professionals to offer check-ups and wellness advice, improving employee well-being and satisfaction.

Timeline

Head of People & Culture

Crescent Tech Ltd
03.2014 - Current

Administrative Assistant

Gurtong Trust - Peace & Media Project, South Sudan
06.2005 - 02.2014

Secretary

Mariaria & Company Advocates
01.2005 - 05.2005

Receptionist

Easton Holdings
01.2004 - 12.2004

Certificate - Media Skills Training

Gurtong Trust-Peace & Media Project

Diploma in Business Management -

Kenya Institute of Management

Certificate - Role of Media in Elections

Gurtong Trust-Peace & Media Project

Certificate - QuickBooks

Nairobi Institute

Certificate in Secretarial Studies -

Thika Institute of Technology

Professional Certificate - Certified Human Resource Professional

MT Kenya University

Bachelor of Business Management - Human Resource Management Option

Mt Kenya University
ELIZABETH WANJIRU MWANGI