Summary
Work History
Education
Skills
Professional Board
References
Affiliations
Languages
Timeline
Generic

Elizabeth Wangari Mwangi

Summary

Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.


Work History

Deputy Manager - Human Resources

M ORIENTAL BANK LIMITED
  • Conducted workforce planning exercises to align staffing needs with organizational strategy and goals.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintaining and updating of staff records and management of the same by providing privacy and confidentiality of the data
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Developed comprehensive training programs to ensure team members were well-equipped to handle diverse client needs.
  • Cross-trained existing employees to maximize team agility and performance.
  • Aligned company objectives with individual goals, fostering a collaborative environment that prioritized teamwork and collective success.
  • Fostered a culture of continuous improvement by encouraging employees to share ideas on how to enhance their roles or the overall business operations.
  • Generated valuable insights through rigorous data analysis, enabling informed decision-making across the organization.
  • Evaluated employee performance regularly using well-defined criteria, recognizing top performers and addressing underperformance proactively.
  • Conducted regular evaluations of team performance, providing constructive feedback to improve skills and tailored coaching for continued development.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee engagement.
  • Enhanced employee engagement by launching ongoing feedback mechanisms to keep employees informed about company updates, changes in policies, or other relevant information impacting their roles.
  • Oversaw daily operations of the department, ensuring maximum productivity and adherence to legislation and company policies and procedures.
  • Optimized HR department efficiency by refining policies, procedures, workflows, and resource allocation.
  • Managed employee relations issues, resolving grievances and disputes in timely and professional manner by actively listening to concerns and finding constructive solutions.
  • Monitored labor regulations compliance, avoiding penalties or adverse publicity due to noncompliance incidents.
  • Oversaw payroll processing, benefits administration, ensuring accurate processing and timely communication to employees.
  • Developed succession planning strategies to ensure continuity of leadership in critical roles.
  • Worked collaboratively with hospitals to educate on employee wellness program, promoting healthier lifestyles among staff members.
  • Enhanced supervisory and leadership abilities by working closely with supervisor.
  • Assumed senior management workloads in absence of the Departmental Head to maintain operations continuity.


Human Resource Manager

VIKRUT PREREQUISITE LTD
  • Co-ordinate recruitment,onboarding,retention and separation processes of the company.
  • Co-ordinate Training and Development.
  • Supporting managers in their rollout of HR programs and practices for their departments, including talent and performance management processes.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Fostered open lines of communication among team members encouraging collaboration towards shared departmental goals.
  • Maintained payroll processing and benefits administration for employees.
  • Conducted regular evaluations of team performance, providing constructive feedback and tailored coaching for continued development.
  • Leave Management - Roster preparation and leave schedule follow up for staff to go for their leave.
  • Established effective succession planning strategies to prepare future leaders in line with organizational objectives.
  • Ensuring there is compliance with all Human Resources Policies and Procedures and report any exceptions.
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Provide guidance to line managers on employee relations issues and assist in reviewing progress
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.

Education

Master of Arts - Sociology

Kenyatta University
Nairobi, Kenya
12.2021

Bachelor of Arts - Sociology

Kenyatta University
Nairobi, Kenya
07.2011

Diploma - Human Resources Management

Kenya Institute of Management
Nairobi,Kenya
09.2010

Skills

  • Onboarding and orientation
  • Communication
  • Emotional Intelligence
  • Leadership
  • Resilience
  • Employee Appraisal
  • Collaboration
  • Innovation and detail orientated
  • Data Management and Analysis
  • Financial Management
  • Project Management
  • Strategic planning

Professional Board

INSTITUTE OF HUMAN RESOURCE MANAGEMENT, Full Member, 01/2017 to date, 07658, Professional Full membership

References

  • Mr. Jimmy Mwaluma, Head - Human Resource, M Oriental Bank Ltd., 44080-00100 GPO, Nairobi, Kenya, Jimmy.mwaluma@moriental.co.ke, 0722246413
  • Mr. Stephen Okoth, Chief Operating Officer, Vikrut Prerequisite Ltd, okothsome@gmail.com, 0722889659
  • Mr. Paul Mwenda, Branch Manager, M Oriental Bank Ltd., 44080-00100 GPO, Nairobi, Kenya, paul.mwenda@moriental.co.ke, 0725276757

Affiliations

  • Member Institute of Human Resource Management

Languages

English, Swahili
Native language

Timeline

Deputy Manager - Human Resources

M ORIENTAL BANK LIMITED

Human Resource Manager

VIKRUT PREREQUISITE LTD

Master of Arts - Sociology

Kenyatta University

Bachelor of Arts - Sociology

Kenyatta University

Diploma - Human Resources Management

Kenya Institute of Management
Elizabeth Wangari Mwangi