ELIZABETH MUSYOKI
Human Resource Business Partner
Nairobi, Nairobi Province,30
Summary
Skilled Human Resources Manager with over 10 years of experience, adept at managing learning projects and providing administrative support. Expertise in strategic human resource management, employee relations, and talent acquisition. Proven track record in implementing change management initiatives, enhancing employee engagement, and ensuring compliance with labor regulations.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
Human Resource Business Partner
Unga Limited
Nairobi, Nairobi Province
09.2024 - Current
- HR Costs Structure and implement productive workforce plans within budgeted cost in collaboration with departmental heads for effective employee productivity and manpower utilization
- Manage the success of Human Resources financial strategies of the business by estimating, forecasting, and anticipating requirements, trends, and variances
- Monitor the approved staff costs and head count budget of the business to ensure it meets the establishment requirements
- HR Operations Analyze trends and metrics in partnership with the HR team to develop solutions, programs and policies
- Support employee engagement and the development of quality leadership experience, which translates into innovation and a conducive work environment
- Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
- Partners with the legal department as needed/required
- Learning and Development Enhance the department’s competencies and capabilities through development and implementation of learning and development strategies and systems that are effective in enhancing staff performance and productivity
- Maintain up-to-date and action PDPs, onboarding plans and quarterly F2F sessions
- Oversee both departmental and individual learning programs across the business
- Participate in evaluation and monitoring of learning programs to ensure success and objectives are met
- Participate in the development of the employee engagement strategy, communication of the engagement calendar of activities, and delivery of all signature engagement activities
- Performance &Talent Management Work closely with the Senior Manager, Talent and Reward, to deliver the company’s talent management framework delivering robust acquisition, development, engagement and retention practices
- Collaborate with team leaders for achievement of learning and development key performance indicators as per the performance management strategy
- Support the development of departmental succession plans and career paths for all critical roles
- Provide support and guidance to managers during Performance Improvement Plans (PIP)
- Employee Relations Function as an internal consultant to management and employees by helping them identify and resolve issues, encouraging excellent management practices, anticipating internal organization issues, proposing solutions and understanding/representing the employee perspective
- Facilitate a culture of fair employee relations through managing the internal Disciplinary process within the parameters of labor legislation and Unga Code of Ethics and Conduct as well as establishing and sustaining a professional and appropriate relationship with the Union and other stakeholders
- Assist with labor relations initiatives, ensuring compliance with the Collective Bargaining Agreement as well as company rules and regulations
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
Human Resources Manager
Bet High (K)Limited
Nairobi, 30
10.2020 - 03.2024
- Collaborate with department heads to identify training needs.
- Utilize performance metric tools to assess effectiveness of training programs.
- Collaborate with the global HR team to develop and implement the Employee Experience strategy to promote positive employee experience, including employee engagement, wellness and retention initiatives
- Foster strong working relationships with personnel at all levels of the organization by providing expert guidance on HR policies and related issues to ensure clarity and seamless communication of industry-leading HR practices.
- Champion diversity, equity, and inclusion alternatives to create a diverse and inclusive work environment.
- Drive all aspects of HR operations, including talent acquisition, onboarding / offboarding, employee relations, compensation and benefits, performance management, payroll and HR compliance
- Work directly with individuals to develop improvement plans and personal development plans that were aligned to the Succession plan that achieved a 60% talent cover for critical roles.
- Handle employee related matters, conflict resolution, and disciplinary actions in compliance with company policies and legal regulations
- Successfully established the foundational structure of the HR department by implementing policies and procedures aligned with local regulatory requirements and industry best practices.
- Effectively implemented Occupational Safety and Health Audit and compliance recommendations ensuring regulatory compliance and promoting a safe and healthy work environment.
Human Resource Officer
Zamara Kenya
Nairobi, Nairobi
02.2013 - 09.2020
- Organized and implemented the HR strategy to align with the Business strategy, ensuring consistency & coherence in their approach
- Cultivated a strong organizational culture that promoted positive values and increased employee engagement
- Streamlined the employee performance management system, establishing clear objectives, and providing regular feedback to optimize performance
- Oversaw adherence to labor laws, regulations, and company HR policies and procedures to ensure a lawful and ethical workplace
- Organized and led the yearly performance appraisal training to promote clear communication and comprehension of the performance management process
- Onboarding and orientation of new employees to guarantee smooth integration into the company
- Consistently adjusted HR practices to reflect new trends and best practices in the industry, fostering a culture of innovation and ongoing development
Human Resource Officer
Centum Learning Limited
Nairobi, Nairobi
01.2011 - 04.2012
- Oversaw the implementation of the Country HR Strategy, ensuring that it aligned with the business objectives through HR expertise and cross-functional collaboration
- Formulated and executed Manpower plans, utilizing workforce analytics and talent forecasting models to optimize staffing levels and mitigate skill gaps
- Directed the performance management process, providing constructive feedback to enhance employee productivity and engagement, setting targets and defining performance metrics
- Developed and implemented robust HR processes and procedures, ensuring compliance with relevant regulations and standards and monitored compliance through audits and assessments
- Orchestrated the employee performance appraisal process, conducting assessments, coordinating stakeholder inputs, and providing feedback to support employee development and growth
- Led talent acquisition and management initiatives, using innovative recruitment channels and talent development programs to attract, retain, and develop top-performing employees
- Ensured compliance with labor laws, statutory regulations, and company policies and procedures, mitigating legal and reputational risks by leveraging legal expertise and risk management frameworks
- Generated and analyzed HR Administration Reports, providing data-driven insights and recommendations to senior management to inform strategic decision-making
- Provided expert HR and business advice and support, collaborating with cross-functional teams to deliver integrated solutions by leveraging deep knowledge of industry trends and best practices
- Facilitated the recruitment and employment of expatriates across East and West African countries by providing training in Kenya, which led to an improvement in performance abilities and expertise in managing regional recruitment programs
HR & Administration Officer
Kenyaweb.com Ltd
04.2009 - 12.2010
- Devised and established HR best practices to optimize organizational performance
- Facilitated the reconstruction of the HR function, overseeing the reconfiguration of policies, procedures, and practices to enhance effectiveness and efficiency
- Managed employee attendance policies and guidelines, ensuring adherence and accountability across the organization
- Orchestrated employee recruitment and sourcing activities, utilizing strategic talent acquisition methods to attract top-tier candidates
- Supervised training and development strategies and programs to cultivate a skilled and competent workforce, enhancing organizational performance and competitiveness
- Developed and executed a comprehensive succession plan for key positions and implemented retention programs to ensure the retention of high-potential employees
- Managed the performance management process, designing and implementing performance metrics and providing guidance to managers and supervisors
- Conducted performance appraisals, linking individual performance to compensation and benefits and ensuring equitable and fair remuneration for all employees
- Managed employee welfare and benefits programs, ensuring employees received competitive and comprehensive packages that supported their overall well-being
- Facilitated the restructuring of the organization's HR function, leading to successful recruitment in-house
Human Resource Assistant
KCA University
Nairobi, Nairobi
07.2007 - 03.2009
- Ensured compliance with regulations and provided support to employees by managing the administration of Employee Pension and Medical Schemes
- Facilitated employee travel arrangements efficiently and cost-effectively in line with organizational policies
- Provided timely and accurate data for decision-making and enhanced HR processes by generating HR Administration Reports and automating the HR database
- Ensured timely and accurate remittance to relevant authorities by overseeing monthly statutory deductions
- Applied sound knowledge of HR policies and procedures to resolve issues and enhance productivity by providing expert HR support and advice to employees and management
- Recruitment in-house and significant cost savings
Education
Post Graduate Diploma - Labor and Industrial Relations
United States International University - Africa
09.2014 - 05.2016
Bachelor of Arts - BA - Business Administration and Management, General
University of Sunderland
07.2008 - 03.2010
Diploma - Human Resources Management
Kenya Institute of Management
01.2007 - 03.2008
Skills
- Change Management
- Industrial Relations
- Employee Relations
- Learning and Development
- Strategic HR Management
- Performance Management
- Talent Management
- HR Cost Benefit Analysis
Certification
Advanced Certificate in Business Management, Kenya Institute of Management
Education And Professional Qualification
- United States International University - Africa, Post Graduate Diploma, Labor and Industrial Relations, 09/01/14, 05/31/16
- University of Sunderland, Bachelor of Arts - BA, Business Administration and Management, General, 07/01/08, 03/31/10
- Kenya Institute of Management, Diploma, Human Resources Management, 01/01/07, 03/31/08
Key Areas Of Experience
- Change Management
- Industrial Relations & Employee Relations
- Learning and Development
- Strategic HR Management
- Performance Management (Balance Score Card, OKRs and KPIs)
- Safety, Health and Environment
- Recruitment & Talent Management
- Compensation and Benefit
- HR Cost Benefit Analysis
- Human Resource Policy and Procedure Drafting & Implementation
- Vendor management
Timeline
Human Resource Business Partner
Unga Limited
09.2024 - Current
Human Resources Manager
Bet High (K)Limited
10.2020 - 03.2024
Post Graduate Diploma - Labor and Industrial Relations
United States International University - Africa
09.2014 - 05.2016
Human Resource Officer
Zamara Kenya
02.2013 - 09.2020
Human Resource Officer
Centum Learning Limited
01.2011 - 04.2012
HR & Administration Officer
Kenyaweb.com Ltd
04.2009 - 12.2010
Bachelor of Arts - BA - Business Administration and Management, General
University of Sunderland
07.2008 - 03.2010
Human Resource Assistant
KCA University
07.2007 - 03.2009
Diploma - Human Resources Management
Kenya Institute of Management
01.2007 - 03.2008
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