Results-driven professional with extensive experience in spearheading strategic growth and executing high-impact environmental, social, and commercial projects. Demonstrated success in leading cross-functional teams, managing complex initiatives from concept to completion, and championing sustainable development goals. Adept at conducting in-depth research, data analysis, and designing programs that effectively address environmental and social challenges. Skilled in stakeholder engagement, monitoring and evaluation (M&E), and delivering strategic, data-driven solutions that align with organizational objectives. Possesses exceptional communication and leadership abilities, fostering collaboration and ensuring seamless project delivery with meaningful community and environmental outcomes.
Overview
12
12
years of professional experience
Work History
Consultant Partnership Coordinator/Officer
King David Empire Limited
Nairobi
01.2025 - Current
Identifying, developing, and maintaining strategic partnerships that align with our
organizational goals.
● Working closely with our executive team to craft partnership strategies and execute
partnership initiatives.
● Liaising with prospective partners, preparing proposals, and coordinating partnership
agreements.
● Monitoring and reporting on partnership performance and recommending
improvements.
● Supporting the overall growth and sustainability of our business through effective
partnership management.
Monitored operations and reviewed records and metrics to understand company performance.
Created plans to propose solutions to problems related to efficiency, costs or profits.
Managed multiple projects simultaneously ensuring timely completion within budget constraints.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Implemented strategies to take advantage of new opportunities.
Organized client meetings to provide project updates.
Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
Collaborated with stakeholders to define project scope, objectives and deliverables.
Set specific goals for projects to measure progress and evaluate end results.
Utilized various software and tools to streamline processes and optimize performance.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Recruited, interviewed and selected employees to fill vacant roles.
Implemented departmental policies and standards in conjunction with management to streamline internal processes.
Maintained accurate records of all partnerships in the organization's database system.
Organized meetings and events for partner engagement and relationship building.
Managed and directed outreach programs to promote relationship development and community engagement.
Prepared presentations highlighting key success stories related to existing partnerships.
Planned and managed event logistics.
Facilitated workshops or training sessions for personnel involved in managing partnerships.
Business Development Manager
EVYDA Solutions
Nairobi
03.2024 - 12.2025
Generated new business by implementing targeted marketing initiatives and strategic plans, resulting in a 20% increase in sales within 5 months.
Reached out to potential customers via telephone, email, and in-person inquiries.
Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.
Prepared reports on sales performance metrics such as revenue growth rate, conversion rates and lead-to-customer ratios.
Managed budgets and resources efficiently to maximize return on investment.
Oversaw the development of business proposals and bids for new projects or contracts.
Directed and coordinated products, services and sales activities.
Spearheaded market research initiatives to identify new business opportunities and areas for expansion.
Determined business development opportunities and implemented effective strategy for client acquisition.
Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
Cultivated a culture of innovation and continuous improvement within the business development team.
Conducted research on industry trends, competitor activities, and customer needs.
Maintained a database of existing customers and prospective leads.
Developed strategic partnerships with vendors and suppliers to ensure cost efficiency.
Developed and executed strategic business plans to achieve revenue and growth targets.
Optimized operational processes to improve efficiency and effectiveness in business development activities.
Identified potential clients, built relationships, and negotiated contracts.
Coordinated with marketing teams to develop promotional materials and campaigns for target markets.
Provided training to sales staff on effective communication techniques when dealing with clients.
Resolved customer complaints regarding sales and service.
Coached, developed and motivated team to achieve revenue goals.
Project Consultant
Mycal General Services Limited
Ruiru
09.2022 - 02.2024
Successfully developed and executed over 8 strategic project plans, ensuring timely achievement of objectives and optimal resource allocation.
Led implementation of projects within set budgets and timelines, driving efficiency and smooth execution.
Conducted thorough monitoring and evaluation of ongoing projects, identifying inefficiencies and trends to enhance project outcomes.
Prepared and presented detailed project reports, fostering clear communication and alignment with stakeholders.
Updated and maintained project documentation to reflect progress and ensure transparency throughout project lifecycle.
Applied theoretical, managerial, and technical skills to meet project deliverables and objectives.
Defined project scope, resources, and deliverables, ensuring alignment with environmental conservation and social equity objectives.
Managed project budgets, efficiently allocating resources to meet timelines and objectives in areas such as environmental protection and community welfare.
Led cross-functional teams, maintaining high performance and productivity while fostering a collaborative environment focused on social and environmental change.
Developed comprehensive project plans outlining scope, schedule, and resource allocation.
Negotiated project specifications, timelines, and budget constraints with clients.
Coordinated with vendors and external partners to secure necessary resources and services.
Assembled project teams and assigned individual responsibilities to facilitate on-time completion of planned tasks.
Provided mentorship and guidance to junior project team members.
Kept project teams on-task with proactive control of budgets, schedules and scopes.
Assisted project managers by identifying gaps and establishing best practices for existing and upcoming project initiatives.
Ensured compliance with all relevant regulations and standards when managing projects.
Identified project dependencies and coordinated activities to avoid delays.
Prepared and presented progress reports to senior management and stakeholders.
Tracked and communicated project status to stakeholders and investors through weekly reports.
Updated and maintained databases with current information.
Part Time Lecturer - Project Management
Kenyatta University
Nairobi
03.2020 - 07.2021
Participated in the development of over 5 academic modules, enhancing course content and learning materials.
Conducted comprehensive training needs assessments, delivering tailored learning programs for over 100 students to align with academic and professional development goals.
Created and updated course materials, ensuring relevance and alignment with current academic standards.
Engaged in research activities to contribute to the advancement of knowledge in project management.
Monitored and assessed student progress, providing feedback and support to promote academic improvement.
Performed academic data entry and recording, ensuring accurate documentation of student performance and assessments.
Facilitated stimulating class discussions to encourage critical thinking and debate among students on contemporary issues.
Assigned grades based upon student performance in class assignments and exams.
Maintained student engagement through creative subject delivery and learning activities.
Incorporated technology and multimedia tools into lectures to enhance learning experiences and accommodate various learning preferences.
Fostered a positive and inclusive classroom environment, promoting respect, collaboration, and engagement among students.
Maintained professional development through attendance at conferences, workshops, and continuing education courses in teaching methodologies.
Monitored and evaluated student participation and progress, providing constructive feedback to encourage academic growth.
Advised students on their academic progress and career goals.
Lead Customer Service Agent
Catch Taxi (Kenya)
Nairobi
01.2019 - 02.2020
Spearheaded strategic marketing initiatives that enhanced customer engagement and improved service reach, resulting in 25% increase in new customer acquisitions.
Led both virtual and in-person teams, ensuring seamless collaboration and consistently high service delivery.
Provided regular mentorship and performance reviews to the customer service team, leading to improved customer satisfaction and team cohesion.
Collaborated effectively with key stakeholders to align operational goals and improve service processes.
Managed and maintained database records, producing accurate daily and weekly reports to ensure smooth business operations.
Streamlined data entry and report generation processes, facilitating faster issue resolution and efficient customer service operations.
Maintained strong relationships with customers, addressing their concerns swiftly and professionally, contributing to higher retention rates.
Made critical decisions that supported day-to-day service operations, ensuring business continuity and efficiency.
Updated databases with new and modified customer data.
Answered customers' questions and addressed complaints in-person or by phone to immediately rectify issues.
Monitored customer satisfaction levels through surveys and feedback forms.
Trained new team members on proper service methods and evaluated service delivery using quality assurance program.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Adhered to company policies regarding customer service standards.
Secretary
AGN& Associates Advocates
05.2017 - 08.2017
Provided comprehensive administrative support, ensuring smooth daily operations and timely execution of tasks.
Managed the production and filing of legal documents, maintaining a well-organized filing system that enhanced document retrieval efficiency.
Efficiently handled client communications through calls and emails, ensuring all inquiries were directed appropriately and responses were prompt.
Played a key role in managing multiple agendas, enabling the legal team to meet important deadlines and maintain workflow continuity.
Fostered strong client relationships through clear and professional communication, which contributed to 15% increase in client satisfaction and retention rates.
Maintained and updated the firm's record-keeping system, improving accuracy and access to essential documents.
Organized diaries and coordinated meetings for senior staff, ensuring schedules were optimized and meetings ran smoothly.
Planned and executed office events, including budgeting, vendor management, and on-site coordination, ensuring seamless event logistics.
Streamlined vendor management processes, enhancing service delivery and maintaining positive relationships with key suppliers.
Intern
Kenya Forest Service
01.2014 - 12.2014
Contributed to forest conservation efforts through active participation in project monitoring and evaluation, ensuring the sustainable management of forest resources.
Assisted in environmental education and awareness programs, engaging local communities and fostering greater understanding of conservation practices.
Supported community mobilization initiatives aimed at promoting environmental responsibility and participation in forest conservation efforts.
Played a key role in conducting forest inventory and compiling statistics, supporting the accurate documentation of forest resources.
Provided administrative support through office inventory and planning management, contributing to the efficient operation of conservation activities.
Assisted in forest surveys and mapping, contributing to the accurate identification and documentation of forest boundaries and key ecological areas.
Undertook various tasks as assigned by the supervisor, demonstrating flexibility and a proactive approach in supporting overall conservation objectives.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Maintained accurate records of all activities performed throughout internship period.
Participated in environmental conservation activities, including reforestation, wildlife protection, and community awareness programs.
Assisted in organizing and executing community outreach initiatives to promote sustainable land use and conservation practices.
Contributed to environmental education programs by engaging local communities and schools, fostering greater awareness of conservation efforts.
Collaborated with team members and local stakeholders to implement strategies aimed at protecting biodiversity and preserving natural habitats.
Supported project monitoring and data collection, ensuring accurate documentation of conservation activities and outcomes.
Assisted in field surveys and ecological assessments to gather data on local wildlife and plant species, contributing to conservation planning.
Volunteer - Survey for learning assessment, Uwezo Kenya, 09/2013
collected and analyzed data on learning outcomes in schools and household livelihoods, providing insights into educational challenges and areas for improvement.
conducted assessments of basic literacy and numeracy skills, contributing to a better understanding of the education gaps among children in the community.
prepared detailed feeder reports for supervisors, ensuring accurate representation of field data and findings.
led community mobilization efforts and evaluated feedback from stakeholders, fostering collaboration and support for educational initiatives.
provided actionable recommendations based on survey findings, influencing decisions on improving literacy and numeracy education.
Actively engaged with local communities in needs assessment forums, identifying key areas for intervention and educational development, supported initiatives focused on childhood development, helping to raise awareness of the importance of early education and lifelong learning
Collected and analyzed data on learning outcomes in schools and household livelihoods, providing insights into educational challenges and areas for improvement.
Conducted assessments of basic literacy and numeracy skills, contributing to a better understanding of the education gaps among children in the community.
Prepared detailed feeder reports for supervisors, ensuring accurate representation of field data and findings.
Led community mobilization efforts and evaluated feedback from stakeholders, fostering collaboration and support for educational initiatives.,
Provided actionable recommendations based on survey findings, influencing decisions on improving literacy and numeracy education.
Actively engaged with local communities in needs assessment forums, identifying key areas for intervention and educational development.
Supported initiatives focused on childhood development, helping to raise awareness of the importance of early education and lifelong learning.
Business Office Associate and Resident Banker at King David Nursing and Rehabilitation CenterBusiness Office Associate and Resident Banker at King David Nursing and Rehabilitation Center