Dependable hospitality professional prepared for a dynamic role in bar support. Well-known for fostering teamwork and ensuring smooth service flow in high-energy settings. Focus on effective communication and adaptability to create a positive experience for both staff and patrons. Extensive experience in maintaining bar cleanliness, managing stock, and providing excellent customer service. Keen organizational skills and proactive approach to support bartenders and enhance overall efficiency. Solid foundation in mixology basics and strong communication abilities to foster a cohesive and enjoyable bar environment. Background in customer service, eager to excel in a fast-paced bar environment. Ability to quickly learn new tasks and maintain a clean and organized workspace. Ready to utilize and develop communication and teamwork skills in desired position role.
Hi, I’m
ELIUD LOROT
BARTENDER
Nairobi, Nairobi Province
Summary
Overview
3
years of professional experience
1
Language
Work History
ATEKER HOTEL
Bartender Assistant
01.2022 - Current
Job overview
- Streamlined drink preparation by prepping ingredients ahead of time during slow periods.
- Enhanced customer satisfaction by efficiently preparing and serving beverages in a timely manner.
- Supported bartenders with essential tasks, resulting in more efficient bar operations.
- Gained extensive knowledge of liquor brands, wine varietals, beer styles, and mixers to provide knowledgeable recommendations for guests.
- Assisted with opening and closing procedures, maintaining a clean and organized workspace.
- Assisted in training new staff members on bar procedures and best practices, improving overall team performance.
- Provided excellent customer service, addressing patron needs promptly and courteously.
- Utilized strong multitasking skills to efficiently manage multiple priorities during peak hours without sacrificing quality or service standards.
- Collaborated with bartenders to create new cocktail recipes, increasing menu variety and appeal.
- Stocked and maintained bar inventory, ensuring adequate supplies for busy shifts.
- Mastered various mixing techniques, ensuring consistent drink quality across all orders.
- Managed difficult situations diplomatically, resolving disputes between patrons when necessary.
- Increased repeat business by establishing rapport with regular customers through attentive service and personalized recommendations.
- Contributed to a positive work environment by fostering teamwork among staff members during high-pressure shifts.
- Handled cash transactions accurately, maintaining proper accounting of sales figures.
- Participated in promotional events and special occasions at the establishment, assisting in setup and execution to ensure successful outcomes.
- Communicated effectively with kitchen staff to ensure timely delivery of food orders to patrons at the bar area.
- Improved drink presentation by garnishing each beverage with appropriate accompaniments.
- Ensured compliance with local alcohol regulations through diligent ID checks and responsible service practices.
- Learned how to make wide variety of mixed drinks.
- Delivered food to customers at bar and tables.
- Greeted customers and provided friendly, knowledgeable service.
- Replaced empty kegs and soda syrups.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Assisted in setting up and breaking down bar area for special events.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Restocked ice, condiments, and snacks.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Checked ID cards and verified bar guests were of legal age.
- Operated POS system to collect payments from customers.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Provided attentive service and proactively assessed guest needs.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Monitored dining room and bar areas for signs of overcrowding.
- Established rapport with customers by providing friendly and attentive service.
- Assisted wait staff with timely food delivery and guest requests.
- Assisted customers with carry-out service.
- Greeted customers and provided menus upon arrival to dining room.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Processed payments for orders and provided customers with change.
- Addressed customer complaints and inquiries to verify satisfaction.
- Engaged in suggestive selling and other sales techniques.
- Set up advertising signs and displays on shelves, counters and tables.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Assisted with bussing tables and cleaning up spills.
- Monitored dining room inventory and replenished as necessary.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Offered product samples, answered questions and helped customers find items.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Arranged tables and chairs for special occasions and events.
Education
SECONDARY EDUCATIONTURKANA
High School Diploma
04.2001
University Overview
Skills
Cocktail preparation skills
Timeline
Bartender Assistant
ATEKER HOTEL
01.2022 - Current
SECONDARY EDUCATION
High School Diploma
04.2001
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