Elisheba Kandie
Sales And Cashier
Eldoret, Uasin Gishu
Summary
Dynamic sales professional with proven expertise in customer service and cash handling at Clarah's Ventures Ltd. Skilled in building strong customer relationships and enhancing satisfaction through personalized assistance. A team player with strong analytical skills, consistently driving sales and maintaining accurate financial records in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Sales and Cashier
Clarah's Ventures Ltd
11.2022 - Current
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering bakery and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Sales Assistant
Bidii Bookpoint Ltd
10.2021 - 10.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Processed transactions accurately while maintaining a high level of customer service.
- Fielded customer questions to share information about products, availability, and pricing.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Updated product displays regularly, keeping store appearance fresh and appealing.
- Assisted in planning and execution of seasonal sales events, drawing in large crowds.
Education
Bachelor of Science - Media Studies
Technical University Of Mombasa
Mombasa, Mombasa County, Kenya 04.2001 -
Skills
Customer service
Cash handling
Customer assistance
Payment processing
Strong analytical skills, capable of evaluating conditions and implementing appropriate intervention
Consistently approaching work with energy and a positive, constructive attitude
Building of high level relationships, networking and forming strategic associations with partners
A team player with the ability to establish and maintain effective working relations
Good interpersonal and communication skills
Time management skills
Hobbies
Networking and Adventure travelling.
Timeline
Sales and Cashier
Clarah's Ventures Ltd
11.2022 - Current
Sales Assistant
Bidii Bookpoint Ltd
10.2021 - 10.2022
Bachelor of Science - Media Studies
Technical University Of Mombasa
04.2001 -
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