Detail-oriented and safety-conscious Aviation Maintenance Planning and Technical Records Officer with extensive experience in aircraft maintenance tracking, airworthiness compliance, and aviation technical documentation. Recognized for strong work ethic, rapid adaptability, and exceptional attention to detail. Demonstrated success in enhancing fleet reliability and safety through proactive planning and meticulous records management. Proficient in managing diverse aircraft types and maintenance operations while ensuring strict adherence to civil aviation standards.
Overview
12
12
years of professional experience
5
5
Certifications
1
1
Language
Work History
Planning and Technical Records Officer
Safarilink Aviation
Nairobi, Nairobi Province
05.2022 - Current
Manage technical planning and compliance for a 21-aircraft fleet (C208B and Dash 8 Series), ensuring airworthiness and regulatory adherence.
Delivered C-check packages and multiple A1–A9 checks, tracking thousands of flight hours and cycles to keep fleet availability above operational targets.
Controlled the flow of 200+ maintenance work packs annually, ensuring accuracy, timely closure, and audit-ready documentation.
Conducted cross-border and local audits, lifting compliance performance from 60% to 85% by driving corrective actions.
Oversaw life-limited components, ADs, SBs, and modifications, securing on-time implementation across the fleet.
Supported maintenance budgets tied to revenues exceeding $10M, optimizing resource use for cost efficiency.
Responded promptly to requests for information from internal departments or external parties, fostering positive working relationships throughout the organization.
Established backup procedures for critical documents, safeguarding against potential loss due to natural disasters or other unforeseen events.
Developed strong relationships with vendors to ensure timely delivery of supplies and equipment, maintaining productivity within the department.
Optimized space utilization by consolidating redundant files and reallocating available resources efficiently within storage facilities.
Aircraft Maintenance Technician (On-Job Training)
FlySafarilink
09.2021 - 04.2022
Conducted A-checks, Line checks and heavy maintenance on Dash 8 (Series 100/200/300) with PW100 Series Engines and 200Hr inspections on the Textron C208 aircrafts.
Contributed to a reduction in maintenance-related incidents by maintaining a strong focus on safety during all tasks.
Enhanced aircraft safety by performing thorough maintenance inspections and identifying potential issues.
Increased operational readiness of aircraft fleet through timely completion of scheduled and unscheduled maintenance tasks.
Assisted in training new technicians, sharing knowledge and expertise to ensure high-quality workmanship.
Consistently met or exceeded performance metrics related to repair turnaround times, contributing to overall operational efficiency.
Customer Service Agent
Kenya Airways
Nairobi, Nairobi Province
06.2013 - 07.2020
Provided efficient, high quality customer service in day-to-day operations for Kenya Airways and customer airlines at all customer touch points to meet agreed service levels.
Implemented departure and arrival processes in strict compliance and accordance to the laid down safety and security procedures and in a timely manner to guarantee consistency in punctuality.
Implemented laid down procedures that will enhance accurate flight reconciliation and post departure transmission of messages.
Maximized revenue through collection of extra baggage charges, change of reservation charges, ticket sales and service charges.
Provided effective remedial actions in service recovery during irregular operations and over sales.
Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
Education
Bachelor’s Degree - Civil Aviation Management
Moi University
Nairobi, Nairobi Province, Kenya
03.2023
Certificate - Passenger Handling
Kenya Airways Pride Centre
Nairobi
01.2014
Diploma - Aeronautical Engineering
Nairobi Aviation College
Nairobi
11.2009
Skills
Maintenance Planning & Forecasting
Technical Records Management
Airworthiness Directives (ADs) & Service Bulletins (SBs) Monitoring
Aircraft Maintenance Documentation
Aviation Regulatory Compliance
Reliability Data Collection & Analysis
Team Collaboration & Communication
Strong Analytical and Organizational Skills
Quality auditor - Excellent auditing skills from planning to Corrective Actions implementation
Audit preparation
Confidentiality assurance
Microsoft office
Certification
Audit Techniques- Aerosafe Consultants Africa
References
Upon Request
PERSONAL ATTRIBUTES
Passionate about aviation safety and operational excellence
High integrity and dependability
Excellent problem-solving and decision-making skills