ELIAS KAMAU MBURU
Waiter
Doha
Summary
Accomplished culinary professional with a robust skill set in food preparation and plating standards, menu knowledge, and ingredient expertise. Demonstrates exceptional allergen awareness and dietary accommodation, ensuring guest satisfaction through personalised service and active listening. Proficient in POS systems and order accuracy, maintaining high standards of food safety and hygiene protocols. Adept at inventory monitoring, restocking, and upholding sanitation and kitchen cleanliness standards. Strong team collaboration skills foster effective coordination in high-volume operations, while leadership through mentoring promotes continuous learning and innovation. Career goal: to leverage culinary presentation techniques to enhance dining experiences while driving operational excellence.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Waiter
Rixos Qetaifan Island North
Doha
2023.12 - 2026.04
- Delivered high-quality food and beverage service in luxury resort setting aligned with five-star hospitality standards serving up to 150 guests per shift.
- Maintained thorough knowledge of menus, daily specials, ingredients, allergens, and presentation standards to provide accurate recommendations and ensure guest safety.
- Coordinated efficiently with kitchen and bar teams to facilitate timely order preparation, plating, and delivery while minimizing service delays.
- Monitored guest satisfaction throughout dining experience and resolved inquiries or concerns promptly to achieve consistent positive feedback.
- Applied rigorous hygiene, sanitation, and food safety procedures in compliance with hotel policies and international regulations.
- Sustained polished personal appearance and organized workstation to reinforce brand image and operational efficiency.
- Supported kitchen staff during peak periods by communicating special requests and dietary needs accurately to reduce errors.
- Assisted in setup and clearance processes to optimize table turnover and flow in high-demand environment.
- Earned Diamond Of The Month Award for exceptional performance, teamwork, and contribution to guest satisfaction scores.
Assistant Waiter
House Of Monte Cristo DMCC
Dubai
2022.05 - 2023.12
- Supported efficient table service operations in high-volume, fast-paced restaurant environment handling over 200 covers daily.
- Assisted senior waitstaff with food and beverage service, table setup, and clearance to ensure timely and accurate guest delivery.
- Communicated guest orders, special requests, and dietary requirements precisely to kitchen team to maintain consistency and avoid mistakes.
- Maintained cleanliness, organization, and visual presentation of dining areas to enhance guest comfort and safety standards.
- Built positive guest interactions through polite, efficient responses to needs and requests during service.
- Participated in training and mentoring new team members on service procedures, menu details, and hygiene protocols.
- Conducted regular inventory checks and restocking of service items to support uninterrupted operations in peak hours.
- Collaborated closely with kitchen personnel to relay feedback on dish presentation and timing for continuous improvement.
- Contributed to smooth shift handovers and setup preparations that reduced service start delays by noticeable margins.
Education
Diploma Of Higher Education -
St. Augustine Mutundu Secondary School
Nairobi, Kenya 2010.01 - 2014.01
Skills
- Hard Skills
- Food Preparation And Plating Standards
- Menu Knowledge And Ingredient Expertise
- Allergen Awareness And Dietary Accommodation
- POS Systems And Order Accuracy
- Food Safety And Hygiene Protocols
- Sanitation And Kitchen Cleanliness Standards
- Inventory Monitoring And Restocking
- Culinary Presentation Techniques
- Soft Skills
- Guest Communication And Personalized Service
- Team Collaboration And Coordination
- Problem-Solving Under Pressure
- Adaptability In High-Volume Operations
- Active Listening And Service Recovery
- Time Management During Peak Periods
- Leadership Through Mentoring And Training
- Curiosity For Continuous Learning And Innovation
Certification
- Highfield Level 2 International Award In Food Safety – 2024
- Fire Warden Certificate – 2025
- Community Adult & Pediatric CPR/AED & Standard First Aid – Valid Until 2027
- Train The Trainer Program – 2025
- Diamond Of The Month Award – Service Excellence – 2024
LANGUAGE
English (Fluent)
Hindi (Conversational)
Arabic (Basic)
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Waiter
Rixos Qetaifan Island North
2023.12 - 2026.04
Assistant Waiter
House Of Monte Cristo DMCC
2022.05 - 2023.12
Diploma Of Higher Education -
St. Augustine Mutundu Secondary School
2010.01 - 2014.01