ELAINE MUHUTI
Summary
Resourceful Virtual Assistant known for high productivity and efficient task completion. Skilled in time management, customer service, and email management which enable successful project outcomes. Excel in communication, problem-solving, and adaptability, ensuring smooth operation in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Assistant Office Administrator
BROADBORDERS HOUSING CO-OPERATIVE SOCIETY LTD.
11.2016 - 06.2019
- Support bookkeeping and budgeting procedures for the company
- Create and update databases and records for financial information, personnel and other data
- Track and replace office supplies as necessary to avoid interruptions in standard front office procedures
- Submit reports and prepare proposals and presentations as needed
- Manage agendas, travel plans and appointments for upper management
- Manage emails, letters, packages, phone calls and other forms of correspondence
- Assist colleagues whenever there is an opportunity to do so
- Meet with prospects and clients interested in properties to offer them real estate deals
- Oversee the preparations and approval of documents such as purchase agreements and lease contracts
- Carry out other responsibilities as instructed by the management.
Intern
AMICA SAVINGS AND CREDIT LTD.
09.2016 - 10.2016
- Perform errands that assist daily function
- Filing and making sure that the files are neatly arranged
- Protecting organization reputation by keeping information confidential
- Answering incoming telephone enquiries and responding to their requests
- Processing data; leave application data, staff bio-data and other letters
- Clerical work; typing different letters, memos, welcoming and directing new customers and guests into the offices.
Freelance Writer & Virtual Assistant
01.2020
- Formulating assignments in accordance with prescribed specifications
- Editing and proofreading assignments to ensure that they are accurate and well-presented
- Submitting completed assignments in the stipulated format
- Storing and filing copies of all completed assignments
- Keeping an accurate record of hours worked and income received
- Organize communication via emails and phone calls
- Provide customer service as first point of contact
- Organize meetings travels and accommodations
- Manage contact lists and organize managers' calendars
- Create and review customer spreadsheets and keep online records.
Education
Diploma in Business Administration – Credit -
Murang’a University of Technology
07.2017
Kenya Certificate of Secondary Education (C+) -
Rwathia Girls’ Secondary School
11.2014
Kenya Certificate of Primary Education -
Gaithunu Primary School
11.2010
Skills
- Creativity and critical thinking skills
- Decision making and problem solving skills
- Organizational skills
- Clear communication skills
- Customer service skills
- Multitasking and Organization
- Client Correspondence
- Administrative Support
- Project Management
- Social Media Updating
- Calendar Management
- Travel Arrangements
Hobbies and Interests
- Reading business journals and articles
- Networking
- Freelancing
References
- Madam Jane Wanjiru, Property Manager, Broad borders Housing Cooperative Society Ltd, P. O BOX 3711- 00200, Nairobi, 0707679774, waweruj06@gmail.com
- Mr. Isaac Ndegwa, Lecturer, Murang’a University of Technology, P.O BOX 75-10200, Murang’a, 0723 783807
- Rev. Fabian Nthurima, Full Gospel Churches of Kenya, P.O BOX 191 -60500, Marsabit, 0726589259
Timeline
Freelance Writer & Virtual Assistant
01.2020
Assistant Office Administrator
BROADBORDERS HOUSING CO-OPERATIVE SOCIETY LTD.
11.2016 - 06.2019
Intern
AMICA SAVINGS AND CREDIT LTD.
09.2016 - 10.2016
Diploma in Business Administration – Credit -
Murang’a University of Technology
Kenya Certificate of Secondary Education (C+) -
Rwathia Girls’ Secondary School
Kenya Certificate of Primary Education -
Gaithunu Primary School
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