Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ekram Habtom

Nairobi

Summary

Sales professional with proven success at Palm Construction Company, specializing in customer engagement and product demonstrations. Expertise in processing sales transactions and maintaining accurate inventory records. Strong communication skills and attention to detail drive purchasing decisions and enhance customer satisfaction.

Overview

7
7
years of professional experience

Work History

Sales Associate

palm construction company
Addis Ababa, Ethiopia
01.2021 - 04.2025
  • Guided customers in selecting construction materials to improve purchasing decisions.
  • Maintained accurate inventory records for building supplies and tools.
  • Processed sales transactions at point of sale to ensure efficiency.
  • Conducted product demonstrations and promotional activities to drive purchases.

Customer Service Executive

sky beauty
Addis Ababa, Ethiopia
01.2019 - 07.2021
  • Resolved customer inquiries by utilizing company resources and knowledge base efficiently.
  • Assisted team members in managing high-volume service requests effectively.
  • Maintained accurate and updated customer records, ensuring data integrity.
  • Provided comprehensive product and service information to enhance customer understanding.

Front Desk Agent

Dendewa hotel
Addis Ababa, Ethiopia
01.2018 - 12.2019
  • Managed guest check-ins and check-outs to enhance operational efficiency.
  • Addressed guest inquiries, ensuring exceptional service delivery.
  • Coordinated room assignments based on preferences and availability.
  • Processed payments accurately utilizing hotel management software.

Education

Associate of Arts - Certificate in Secritarial Science

Associate of Arts
Addis Ababa
01-2018

Bachelor of Science - Environmental Science

University of Addis Ababa
Addis Ababa
07-2017

Skills

  • Sales transactions and point of sale
  • Team collaboration
  • Time management
  • Product demonstrations
  • Customer engagement
  • Communication skills
  • Attention to detail

Timeline

Sales Associate

palm construction company
01.2021 - 04.2025

Customer Service Executive

sky beauty
01.2019 - 07.2021

Front Desk Agent

Dendewa hotel
01.2018 - 12.2019

Associate of Arts - Certificate in Secritarial Science

Associate of Arts

Bachelor of Science - Environmental Science

University of Addis Ababa
Ekram Habtom